The room was a little smaller than we would have liked but adequate for our 5 night stay. The staff were wonderful. Very helpful and nothing was too much trouble. Breakfast was great. Plenty of choice and excellent quality, mostly continental style but very very good and you could also have complimentary tea/coffee and cake in the afternoon after 4pm! The location was perfect, in a quiet part of town but just a short walk from cafes, shops, a shopping mall and supermarket and if you don't mind walking, a 25-30 minute walk to the port area.

Everything was acceptable for a short stay.

Pretty much everything was great from the moment we were met at the door by the friendly and helpful staff. The check in process was easy, the room was clean and brought, the breakfast was very good and was a very complete meal; more than just a continental breakfast. Coffee is available all day. The location was great. Very quiet yet within just a five - or ten-minute walk from lots of places to eat, drink, and sightsee. It's in the older part of town, so be ready for lots of old beautiful buildings and some very narrow streets and sidewalks.

We really had no complaints.

The staff were so friendly and helpful, especially Gonçalo who was absolutely brilliant. The room was clean, tidy and the bed was very comfortable, there was a little desk and a mirror which was great. We didn’t eat breakfast there, but every day staff leave a cake near reception for guests which is a lovely touch. The location is central and easy to get to.

It’s very hard to think of anything to improve our stay - if I had to think of things, the shower pressure and temperature take a bit of tinkering with to get right, and I would have really loved a little bedside table on my side of the bed. Not big things at all!

Sonia, our receptionist on arrival was excellent. So good at explaining and showing us where and what we should see. Breakfast was very good also. Plenty of choice. Lovely staff throughout. The little dressing room off the room was ideal. Table with coffee, cake, water etc. available 24 hours on landing for guests. Lovely touch. Good quality toiletries in bathroom.

We had a little trouble finding the hotel. It really is more like a guesthouse. A small quibble really. Our main problem was noise. Both from outside and within. The location is at a junction and is quite busy Also the walls are very thin, so snoring from the next room was very audible. Bring good quality earplugs!

Our bedroom was clean and well equipped with three windows, the bed was very comfortable, and with a good shower in the bathroom. The location was fine, quite quiet but with a lovely local cafe almost next door and just a few minutes walk to the top of the main shopping street Santa Catarina. Porto is very hilly with some steep slopes. The breakfast was good with hot drinks, muesli, yoghurts, cakes, bread rolls and jam, and fresh and dried fruit. This is a lovely hotel with very friendly and helpful staff who speak excellent English and is good value for money.

Nothing

The hosts where wonderful, always very helpful. The room was small but clean and you had everything you needed. Great breakfast. The hotel is located a little bit outside of the City Center but within a couple of walking minutes you where right in the middle of everything.

The walls were very thin, so you could easily hear your neighbors talking, walking and watching TV.

Staff very helpful and good location to transport and main attractions Adequate breakfast and liked the fact they had sun cream you could use in reception as very hot during our visit

No lift which didn’t bother us but just ask for low floor if a problem

We were given a room close to the reception. The room was large, clean and quiet. We arrived at the hotel late due to a delay of our plane. The receptionist Joanna was very helpful to find us a way to have dinner. She walked the extra mile to help us order the meal. Breakfast is good and has a decent variety for any taste. We were happy we stayed here!

Nothing

Close to town centre 10 minutes walk

The bedroom cleaning was always late around 3-4pm. Some days we wanted to come back to the room and rest, so we can go back out at night, but we're interrupted by house cleaning. Because of this most days our room was not cleaned, because we were in the room when house cleaning wanted to clean. Most hotels we have stayed at clean the rooms in the morning and before 3pm.

Room was clean and modern with lots of natural light. Location within walking distance to city centre and major attractions. Staff were very friendly. While there was no breakfast option, they had new cake for guests each day and complimentary tea/coffee. There are no lifts in the building so not ideal for people with mobility issues - this was not a problem for us.

Toiletries quite minimal - only a combined shampoo/body wash soap. Our toilet had a leaking problem, which was resolved on the same day but came back soon after.