Comfort Suites Cicero - Syracuse North

Great value for the money; room was bright and spacious and beds were comfortable. The property did have some disrepair issues; the bathroom had some damage that was not well repaired, including a towel rack that fell from the wall and was not remounted. The kids enjoyed the little pool and the breakfast was nice. Staff were friendly and courteous. Will stay here again.

The maintenance and cleaning services could have been better. It would have been nice to have the room tidied and garbage emptied each day. However, we still enjoyed the stay and will return.

We did not have breakfast there. However, the hotel was centrally located to my mother's doctor appointments (she lives 3 hours away), to excellent restaurants, and to a couple of casinos. It was the perfect location.

The ONLY issue I had was the curtains in our room (#205) were somehow off the rod when we got into the room. I tried to fix them myself, but the "eyelets" that hold the curtain on to the rod were missing, so there was no way to fix it. I did go down and tell the desk clerk about it and that we did not do that. She said that she would let someone know. I told her that it wasn't a big deal and that we didn't need it fixed right away, but it would be a good idea to fix it before the next person checked in.

the rooms are good sized the hotel staff is very polite the pool was clean there were always pool towels available front desk answered calls in respectable time frame the breakfast was very good and plenty of seating area in dining area to eat among other guests if needed extra room items they were always available

the sofa bed didn’t have sheets on it when we went to use it and was very wore out mattress needs replaced

The breakfast was delicious and there was a great variety! The server refilled everything as quickly as possible and was very friendly too.

There weren't enough towels, soaps, shampoos etc in the room so we had to go down to ask. Also, the pool didn't have enough dry towels either time we went. We brought towels from the room which was fine but had to get more for the room on our way back up to the room. Overall, these weren't huge deals but just little things that could be better.

The property was surprising large but well maintained. The room was very clean. The price was about $50 less per night then the Holiday Inn Express located next door. It is located right off I-81 and next to a Cracker Barrel (the real reason I stayed)!

Poor selection. of TV channels. Couldn’t even get NBC or ABC. Also, horrible WiFi. Neither of these bothered me as I typically will not use the hotel WiFi (unsecured), and my data plan is unlimited so I can stream videos in lieu of TV. Still, surprised with the limitations.

Staff was very friendly, location was great easy to get to.

The pool was dirty with dead bugs, the pull out couch mattress and mattresses on the beds had very large stains all over, there was moldy bread in the bread container at breakfast.

Blf was great. But our first night we were kept awake until 3am by peoples running in the hall and others noise.

Not been able to sleep our first night.

Very clean and up to date. Very good breakfast

The sofa bed was very uncomfortable. You could feel every spring. They really need to be upgraded to feel as comfortable as a regular bed mattress.

Location and comfortable

Only 2 towels, 1 roll of toilet paper. Stayed 3 nights so used towels twice. Only 1 garbage can.

staff was very friendly and helpful