The room aesthetics and view appealed to me. The W location to The Boulevard was close and entertaining. The staff assistance upon check-in was very pleasant. Thank you to the staff at W Amman for making my visit enjoyable.

The wifi did not allow me the ability to video chat with my family for me to assure them that I am well and to show off my room. May I suggest that the hotel allow members to video chat with family even for 10 minutes so family across the globe are assured their loved ones are well.

Hotel designed in a very delicious way, full of colours and matching the local culture. Staff is amazing, full of attention, care and kindness, from the GM to the people at the reception, to the security guys and the driver Haitham. Food is unbelievably tasty. Location is perfect to reach the most important areas of the City and the surrounding are very nice with a boulevard with restaurants and cafes and a Mall very close. I truly suggest to consider this hotel if you want to feel at home, with positive vibes and comfort

Mesh atmosphere could be improved

excellent view from 21. floor. Good room swrvice. Friendly, service oriented staff. Daily change of mats in elevators. Good breakfast.

Pool closed for renovation. Limited outdoor area. Bad indoor climate in rooms, - insufficient ventilation. Standard of cleaning of bedroom insufficient.

Location was excellent and the interior design was funky

Amazing place. Great location. The staff is very kind and helpful . The conciergerie service is amazing. Fabulous city view from the room. In addition, the breakfast is very nice and you can find everything for a perfect breakfast.

Nothing

A hotel that takes full attention to detail...the living room is a really nice place for drinks with friendly staff

The water pressure in the showers could see some improvement but it still is good

Subject: Heartfelt Thanks for Exceptional Service at Your Hotel Dear Erden Kendigelen, I hope this note finds you well. I wanted to express my sincere gratitude for the outstanding service and support we received during our recent stay at your hotel. The attention to detail and exceptional care provided by your staff truly made our experience memorable. I would like to extend special thanks to the following individuals: 1. Faris Abdul Bari: Your dedication to ensuring our comfort and satisfaction did not go unnoticed. Faris went above and beyond to meet our needs, and we truly appreciate his exceptional service. 2. Amir Al Zughoul: Amir’s professionalism and friendly demeanor added a special touch to our stay. His commitment to excellence did not go unnoticed, and we are grateful for his assistance. 3. Lara from the restaurant area: Lara’s hospitality and attentiveness in the restaurant area greatly contributed to our positive experience. Her warmth and efficiency made our dining experiences delightful. 4. Housekeeping Team: A collective thank you to the entire housekeeping team for maintaining impeccable cleanliness and ensuring our accommodations were always in top-notch condition. Last but not least, a special thanks to Aws, Tala Q, Mohammad Dana, and the whole welcome office team for making their best to make my brother’s request come true by completing his stay with a W pin. Their efforts have left a lasting impression, and we look forward to returning to your hotel in the future. Warm regards, KM

Nothing

We loved W Amman - amazing staff, Amir from the reception is super friendly and helpful. Also first night when we came we got an upgrade, from a very kind receptionist. Breakfast is the best we had in Jordan, and wider. The coffee is for sure the best we had in Jordan. The view from the high floors amazing.

The night we came there was a party in the hotel restaurant, so we couldnt sit and have a nice dinner, as we havent prebooked it?! I was hoping the hotel would have restaurant for its guests. Location - is the same as for most of the good hotels, still it is not waliking distance from the main attractions, but it is 5 min by UBER - so it is not bad, just a fact.

everything was exceptional. from the warming welcome at the reception, the room, the service, the breakfast. everything was perfect thank you so much

Our room was amazing and had a lovely view. breakfast was really good and staff were nice. Bed was huge and good quality

No toilet brush which was strange and mini bar is as empty due to Covid restrictions