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+1-833-728-2041995 reviews
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$479100 Cristo Street, San Juan, 00901, PR, United States
Reservations:
+1-833-728-2041995 reviews
1/71
Restaurant
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Welcome to Hotel El Convento, where the charm of Puerto Rico meets luxurious comfort! Nestled just 0.8mi from the bustling heart of San Juan, this stunning 4-star hotel invites you to experience paradise like never before. For just $479 a night, indulge in the beauty of the Caribbean while enjoying amenities that cater to your every need. Sip on a coffee as you take in the ocean views from your room, or explore the vibrant culture of the city just a stone's throw away!
At Hotel El Convento, fun and relaxation go hand in hand! Dive into the sparkling outdoor swimming pool or sweat it out in the fully-equipped fitness center, all while having access to complimentary Wi-Fi that keeps you connected to your travel companions (or social media!). Don’t forget to savor a delicious meal at the on-site restaurant or kick back with a refreshing drink from the bar on the terrace. And with room service, you won't even have to leave your room to enjoy a sensational meal with spectacular views!
Guests can’t stop raving about the elegant, non-smoking rooms that offer a peaceful retreat after a day of exploration. With cozy bathtubs, soundproofing, and free toiletries, every detail has been carefully crafted for your comfort. Plus, with over 995 glowing reviews, it's clear that travelers are falling in love with the exceptional service and unique atmosphere at Hotel El Convento. Come and experience luxury under the sun in one of the Caribbean's most exciting destinations!
But the magic doesn’t stop there! At the heart of Hotel El Convento is the delightful Patio del Nispero, where culinary enthusiasts can treat themselves to an array of mouth-watering dishes that reflect the rich flavors of Puerto Rican cuisine. Whether it’s breakfast, lunch, or dinner, each meal is an occasion to celebrate. Diners can enjoy the picturesque outdoor seating that invites relaxation as you savor your meal under the warm Caribbean sun. And if you’re in the mood for a cocktail, the bar on the terrace has got you covered with refreshing drinks that perfectly complement the tropical atmosphere!
When it comes to unwinding, you’re in for a treat! Grab a towel, slip into your favorite swimsuit, and head to the glistening outdoor swimming pool, a perfect oasis for soaking in the sun or taking a refreshing dip. Want to stay active? The fully-equipped fitness center provides everything you need to keep up your routine, whether it’s a quick morning workout or a strength training session after a day of adventure. There’s no need to compromise on your wellness journey when you’re surrounded by such inviting facilities!
After a full day of exploration, return to your elegantly designed, non-smoking room for the ultimate relaxation. Featuring cozy bathtubs and soundproofing to ensure a peaceful night’s sleep, every detail is curated for your comfort. With various room types to choose from, including the Junior Suite and Deluxe Queen Room, you’re guaranteed to find the perfect space that suits your tastes and needs. With over 995 glowing reviews, it’s clear that every guest has taken away a piece of their heart along with unforgettable memories. So pack your bags and come discover why Hotel El Convento embodies the essence of a dreamy Caribbean getaway!
Closest airports
Fernando Luis Ribas Dominicci Airport
1.5miLuis Muñoz Marín International Airport
7.8miJosé Aponte de la Torre Airport
35miAntonio Rivera Rodríguez Airport
47.1miBenjamín Rivera Noriega Airport
54.5miRestaurant
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Private entrance
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Landmark view
Elevator
View
Free toiletries
Soundproof
Bathtub
Show 4 photos
Junior Suite
1 King Size Bed
560 sqft
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The spacious suite features soundproof walls, a coffee machine, a seating area, a wardrobe and a flat-screen TV. The unit has 2 beds.
Show 4 photos
Queen Room, Garden View, Terrace
1 Queen Size Bed
260 sqft
Private Bathroom
Bathtub
Terrace
Private entrance
+
More details
Experience luxury and tranquility in our Garden Terrace room, a spacious retreat featuring a private terrace with serene garden views. Unwind in the comfort of a queen size bed, indulge in a relaxing bath in the private bathroom with bathtub, and enjoy modern amenities such as a flat-screen TV and air conditioning.
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Deluxe, Queen
1 Queen Size Bed
360 sqft
Private Bathroom
Bathtub
View
Private entrance
x4
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x3
More details
This room features air conditioning, seating area, flat-screen cable TV and a bathroom with bath and shower. Ironing facilities and hairdryer are available
Show 4 photos
Room - 2 Double, City View
2 Double Beds
355 sqft
Landmark view
City view
Private Bathroom
Bathtub
+
More details
Experience the best of city living in our spacious Double Room with breathtaking views of the city skyline. This chic room boasts a private entrance, a bathtub, and modern amenities including a washing machine and flat-screen TV, ensuring a comfortable and convenient stay for up to 4 adults and 2 children.
Show 4 photos
Queen Room, Bay View
1 Queen Size Bed
300 sqft
Ocean view
City view
Private Bathroom
Bathtub
+
More details
This air conditioned room features a seating area, safety deposit box, ironing facilities and a desk. The bathroom comes with a shower, bath and free toiletries. This suite has partial view of Old San Juan. Coffee maker is included.
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Junior Suite, Queen
1 Sofa Bed
1 Queen Size Bed
580 sqft
Private Bathroom
Bathtub
Private entrance
Washing machine
x5
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x3
More details
Junior Suite Queen Size Bed
Show 4 photos
Deluxe, 2 Double
2 Double Beds
360 sqft
City view
Private Bathroom
Bathtub
Private entrance
x4
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x3
More details
Deluxe Two Double Beds
Show 4 photos
Superior
260 sqft
Flat-screen TV
Refrigerator
Tea/Coffee maker
x6
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x3
More details
Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room is air-conditioned and has a seating area with a flat-screen TV, a private entrance, soundproof walls, a coffee machine, as well as a wardrobe. The unit has 1 bed.
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Deluxe, Queen, Garden View, Terrace
1 Queen Size Bed
Terrace
More details
Show 4 photos
Superior, Queen
1 Queen Size Bed
260 sqft
City view
Private Bathroom
Bathtub
Private entrance
x4
+
x3
More details
Vista, Queen
1 Queen Size Bed
300 sqft
Balcony
Wifi
Refrigerator
+
More details
Show 4 photos
Room With City View
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
8.1
995 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Jdri63
9.1
July 2022
This is a beautiful hotel located in Old San Juan and right across the street from the Cathedral. We stayed for 8 nights and ate at the restaurant once. The restaurant was fine, but there are so many other places to go. We had breakfast twice and were well pleased. Other mornings we went to the plaza for coffee con leche and a breakfast sandwich. In the morning, there is coffee and an afternoon there is a wine and cheese reception (about 4 or 5 pm. Check for the schedule). Nearly everything you would want to do is within walking distance of the hotel. I toured the fitness center and it had everything you could ask for, but did I use the fitness center? Mofongo, no! I had no time and I did not come San Juan to get or stay skinny! I have seen dislikes about the wi-fi, but the staff will provide a wireless hotspot, if your room (like mine) has poor reception. What a great place to stay! There is a SuperMax grocery nearby. I never noticed this -- even on my 2nd trip to Old San Juan, but it on the east side of the plaza, about a block away. And another thing... the Hotel Convento has beach access to the Courtyard by Marriott in Isle Verde. This is an AWESOME beach (the best I saw in north PR) and the Uber ride was easy. The pool there is good, too. Typically a 5 minute wait. You will need to bring a receipt/proof of stay at the Hotel Convento -- I was able to use my room key and booking.com reservation, but check the front desk on what would make that easier. The beach boys will set you up with an umbrella and lounge chairs -- tip them! The drinks are expensive at the Marriott, so you might want to bring a small cooler and stop by that SuperMax store.
The laundry machine was out of service and there seemed to be no urgency about getting it fixed, so I hiked a couple of blocks to a small lavanderia (they gave me the name and location). (You can drop off or do on your own.)
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Vina
8.2
April 2023
excellent location, comfortable, beautiful
The daily cleaning service did not really clean. There were children’s toys in our room from the previous guests and the ice bucket had water in it clearly indicating no one bothered to check and clean. our bathroom was barely cleaned every day. only towels were replaced. Another issue that was not nice was that we arrived at 1:30pm so they told us to wait until our room is ready since check in time is 3pm. we waited and came back again they askedcus to wait longer. we only got our room at 5:30pm!!! when I asked that check in is at 3, why isnt the room ready, the reception told us “No, check is STARTS at 3.” This is the most bizarre thing I have heard in any hotel….
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Paul
10
September 2023
First class hotel, steeped in history, with a beautiful courtyard patio with two restaurants and bars. The location was perfect - we could walk to anywhere we wanted to go in Old San Juan on charming cobblestone streets. Our room was huge, with windows that opened out onto the plaza, which was always fun to observe. Food, drinks and service in the hotel was top rate. The daily wine and cheese reception was great, and we tried to make it each day we were there.
The pool was very small -- more of a soaker -- but it was on a beautiful rooftop patio with an amazing view, so I can't complain. Taxi service from the hotel can be a little slow due to traffic -- better to walk to one of the larger streets to catch your ride if going out of Old San Juan. Our bathroom was a little small, but very nice.
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Debra
8.2
July 2023
Hotel is a bit dated but in a great location. Pool isn't really a pool but more of a "plunge pool" - to me this was fine and it was quiet before 12 each day. Later in day you might feel you were sharing a bathtub with a lot of strangers. Hot tub was nice and good view from roof deck (some umbrellas for shade). Wine/cheese happy hour was great, and hostess was quick and polite. Didn't eat at hotel so I can't comment. Did get drinks - one bartender would bring drinks to rooftop; other one didn't offer (overall service is hit or miss but leans toward quite positive). Bottled water available at all times and there was coffee available all morning at no cost. Great location and staff were great at making dinner reservations. Third time staying there. Beds comfortable - balcony isn't a balcony and bathroom amenities quite limited.
see full review above - positives and negatives - but overall positive experience.
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Ronald
8.2
January 2023
We have stayed at El Convento six times, including this visit. Great location. Good service except for spotty housekeeping.
The housekeeping at the hotel needs improvement. No change of towel and removal of old towels for three nights! Repeated calls to the front desk and visits to the front desk did resolve the issue, but only two days before we were leaving. Hotel is in need of some refurbishing and a little tender cleaning up. For example, the canopy over the cafe on the ground floor has some holes and when it rains, as it often does, there are drips and water issues on the floor.
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Tamison
8.2
October 2022
location
They advised that they had a washer and dryer on the property, but the washer was broken down our whole stay. So we had to find a laundromat to do our clothes.
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Rj
8.2
September 2023
Overall the location was just incredible. It was right in the middle of Old San Juan and had everything required nearby. I would give 5 stars for the location only. Other services were also pretty good.
The wifi coverage was pretty bad in the hotel. There were a lot of areas where you could not get a Wi-Fi connection at all. Other than that, we also had a water leakage in the room at a couple of places, which was kind of annoying given that it is a pretty expensive property. The staff was prompt to address but it was a constant thing with water leakage.
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Anthony
10
April 2023
Excellent location a walking distance from all major historic & cultural sitesa & pleasure venues of Old San Juan. The Old World charm of its structure, Interiors, rooms. The Excellent, attentive, warm and welcoming staff, from desk clerks to wait staff and housekeepers. The courtyard patio restaurant and delicious breakfasts. The complimentary wine and cheese every evening. The self service Coin Laundry. The comfy bed. Daily chamber care and turn down every evening.
There's little I can think of that I didn't like. Just know that Ubers and Cabs cannot turn in to the narrow street of the entrance and must leave you or pick you up at the corner; not that far from the door, however. So not a big deal for me.
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Balda
8.2
June 2023
Happy hour every night was a fun way to meet people. The hotel also has an arrangement with the Courtyard Marriott to use their beach. We did this three days we were there. Uber to Marriott was $12 each way. Marriott provided beach chairs, umbrellas and towels for free. Great arrangement considering the Marriott is 2x the cost of this hotel.
No issues at all. We stayed a week which was probably too long for the area. You can see it all in a few days. Probably would have stayed on another part of the island just for variety.
🇺🇸
Ivan
9.1
May 2023
If you want to explore Old San Juan and all of its beauty, nightlife, and outstanding food, you cannot go wrong with this historic, yet outstanding hotel with excellent service.
It appears as though they are slowly updating the building which is expected so there is some work going on throughout the day. Had a small issue where a hotel staff member just opened the door on us while we were getting ready without knocking but the manager was extremely apologetic and seemed genuinely concerned as well as give me the confidence that it would be addressed in a professional manner. I realize accidents happen and it wouldn't have been a huge deal except we were both completely undressed which amplified the issue as I'm sure you can imagine.
Attractions
San Juan Cathedral (Catedral de San Juan Bautista)
0miChapel of Christ (Capilla del Cristo)
0.1miMezzanine at St. Germain
0.1miLa Fortaleza (The Fortress)
0.2miSan Juan National Historic Site (Sitio Histórico Nacional de San Juan)
0.3miCastillo San Felipe del Morro
0.5miThe Capitol of Puerto Rico (El Capitolio)
0.8miGoat Island (Isla de Cabras)
1.4miBacardi Rum Factory (Casa Bacardi)
1.5miLuis A. Ferré Performing Arts Center (Centro de Bellas Artes Luis A. Ferré)
3.5miSan Juan Bay
3.5miMuseum of Art of Puerto Rico (Museo de Arte de Puerto Rico)
3.6miLa Calle Loiza
4.5miCaguas
17.1miEl Yunque National Park
24.9miAttractions
San Juan Cathedral (Catedral de San Juan Bautista)
0miChapel of Christ (Capilla del Cristo)
0.1miMezzanine at St. Germain
0.1miLa Fortaleza (The Fortress)
0.2miSan Juan National Historic Site (Sitio Histórico Nacional de San Juan)
0.3miCastillo San Felipe del Morro
0.5miThe Capitol of Puerto Rico (El Capitolio)
0.8miGoat Island (Isla de Cabras)
1.4miBacardi Rum Factory (Casa Bacardi)
1.5miLuis A. Ferré Performing Arts Center (Centro de Bellas Artes Luis A. Ferré)
3.5miSan Juan Bay
3.5miMuseum of Art of Puerto Rico (Museo de Arte de Puerto Rico)
3.6miLa Calle Loiza
4.5miCaguas
17.1miEl Yunque National Park
24.9miAirports
Fernando Luis Ribas Dominicci Airport
1.5miLuis Muñoz Marín International Airport
7.8miJosé Aponte de la Torre Airport
35miAntonio Rivera Rodríguez Airport
47.1miBenjamín Rivera Noriega Airport
54.5miLocation
Restaurant
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Private entrance
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Landmark view
Elevator
View
Free toiletries
Soundproof
Bathtub
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Laundry
Food & Drink
Bar
Restaurant
Tea/Coffee maker
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
General
Air conditioning
Elevator
Executive lounge access
Family rooms
Hair/Beauty salon
Non-smoking rooms
Private entrance
Room service
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Dryer
Refrigerator
Washing machine
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Radio
Telephone
Outdoors
Outdoor dining area
Terrace
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Sofa bed
Safety & security
Safe
Safety features
First aid kits available
Services
Wake-up service
Spa
Fitness center
Outdoor swimming pool
View
City view
Landmark view
Ocean view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
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Mastercard,
Visa,
Cash only
This property accepts cash.
What are the check-in and check-out times at Hotel El Convento?
The timetable for guests at Hotel El Convento is to check in post 03:00 PM and check out prior to 12:00 PM.
What are the rates at Hotel El Convento?
A stay at Hotel El Convento can begin from a rate of $479. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What types of rooms does Hotel El Convento offer?
At Hotel El Convento, there are various types of rooms available. The rooms include Garden Terrace, Deluxe Double, Junior Suite, Queen Room with Bay View, Superior Room, Double Room with View of the City, and Deluxe Queen Room. Smoking is not allowed in any of the rooms. The rooms accommodate different numbers of adults and children, ranging from 2 adults with 0 children to 4 adults with 2 children. The bed sizes vary, with options such as Queen size beds and Double beds. Room sizes range from 258 sqft to 560 sqft.
How can guests spend their time at Hotel El Convento?
Guests at Hotel El Convento can enjoy a range of leisure amenities during their stay. They can start by taking a refreshing dip in the outdoor swimming pool or indulging in a relaxing soak in the hot tub/jacuzzi. For those looking to maintain their fitness routine, there is a well-equipped fitness center available.
When it's time to unwind, guests can visit the bar and enjoy a refreshing drink in a comfortable setting. There is also an on-site restaurant called Patio del Nispero, where guests can savor delicious meals and experience the local cuisine.
In addition to these amenities, guests can also take advantage of the business center for any work-related needs. For those looking to pamper themselves, there is a hair/beauty salon available on-site.
Overall, guests at Hotel El Convento have plenty of options to make the most of their time and enjoy a comfortable and relaxing stay.
Is there a swimming pool at Hotel El Convento?
The Hotel El Convento has an outdoor pool.
Are there restaurants located within Hotel El Convento?
Hotel El Convento has one restaurant on site, called Patio del Nispero.
Does Hotel El Convento accept credit cards and cash payments?
Yes, Hotel El Convento accepts both credit cards and cash payments.
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