The location is great for reaching the city center in minutes and bus stations are nearby, so getting around Sibiu is easy. The staff was very nice and understanding when I called to complain about guests arguing and I think children running in the room above mine, and tried to solve this issue. Also, on my check-out day I was able to leave a part of my luggage with them until it was time for my train and I could visit some more of Sibiu without the big bag. This was quite awesome, I am very grateful!

The room could have been cleaner and the AC controller easier to manage, maybe it needed to be updated as the buttons took their time to settle on the temperature I needed, or maybe they needed to be repaired.

Room size and configuration was great, very nice views. Big comfy bed. OK food, but pricy for the quality. Breakfast is not 4 stars. Friendly staff.

Rooms need renovation, they are pretty old and carpets and walls are soiled, furniture is old. Room was cold, only A/C heating which is noisy and does not heat well, no temperature adjust. Empty minibar. Only 1 bathrobe which smelled really bad. No parking. Not all guests wearing face masks, no check for vaccine or test, or symptoms, etc.

Location-excellent, just near the historical city center!

Breakfast was under the expectations of 100 EURO accommodation per night. No fruits (excepting some poor apples), pastry very simple and modest (only two types of very simple cookies). In all the 4 mornings, it was exactly the same offer. In essence, it was a good breakfast for a 3 stars hotel (and corresponding prices), but under the normal expectations for a 4 stars one. Parking is also a problem. The hotel has only a very limited number of parking places (10 EUROS per night, quite expensive). The only solution was the public parking. Quite cheap (2 EURO per day), but very, very difficult to find available places in the environment.

Room was nice, bed comfortable. Nice view from upper floors

I did not undestood exactly why they do not offer the minibar and need to take drink from reception after lobby bar is closed. Room window was full of greasy fingertips. Fruit offer from breakfast was rather poor, just 2 types of melon cutted in cubes. Staff which was managing the breakfast - impression was that they were moving arround with no clear objective, chatting a lot between them without taking to much care in refreshment of breakfast items. They were more preocupied to have a coffee from the machine of some snacks from the serving area.

A very glitzy entry into the hotel lobby. receptionist was very helpful. A nice room, lovely decor of red carpet and red tiling in parts of the bathroom. Tea and coffee making facilities and an empty minibar fridge

Situated at a very busy noisy main road traffic corner so noise up until about mid-night. Away from the historic part of the city centre unfortunately. Two issues I brought to the attention of the General Manager re the state of a desk lamp that leaned like faulty tower including the lamp shade with a large dark stain and a once lovely bone leather chair that has split top and on one side, suspect has been like that for some time. Showed him the photos and have deleted. Is not a good look for a hotel such as a Ramada product, why staff don't report issues and management fail to measure up re conducting periodic inspections.

colse to the city center

the room was not celano but they changed quick and do an upgrade

Breakfast very nice and with a good variety/selection of foods. Bed was amazing... I often wake during the night, but I slept all the way through the night.. I tried to look at the brand but couldn't see one... memory foam mattress not too soft or hard, just perfect.

The only thing I didn't like was the art exhibition at that particular time, sketches/drawings of naked women in sultry poses... If it was an adult's only hotel then I wouldn't question, but wouldn't like kids to see that.. not a nice representation of women at all.

This hotel deserves some praise for its warm hospitality, cleanliness and amazing sunrise view. Bonus point for not having special rooms for guests with dogs.

Their pet policy could be improved here and there. For example, you can’t have breakfast at the location since dogs aren’t allowed in the restaurant. Imagine driving 2.000 km to get there, arriving at the hotel in the middle of the night for just a couple of hours of sleep before continuing the last part of our trip in the morning. Some warm/fresh breakfast after 2 days of sandwiches from gas stations would have been a nice service. It shouldn’t be such a big deal to make a small corner area in the restaurant for people that travel with dogs… we need to eat as well. 😉 Not to mention the dog tax is 15 euro/night/pet, so after paying 30 euros only for the dogs I would have expected a better treatment.

Great location, good breakfast, friendly staff and great views of the city

Rooms getting old and need updating. Hotel switches off lights in lobby quite early at night?! (maybe it was offseason?). Noisy events on weekends if you are on lower floor.

Hotel near old town and all sightseeings. Staff very nice and ready to help you. Early check in was possible and so appreciated. Peaceful hotel

Restaurant does not offer a lot of veg food. A part of this hotel is a good choice for whoever would like to have some day in total relax in Sibiu