Everything. Friendly staff, location and rooms are very spacious. Very clean. Decent room service with fresh food and accommodating staff in the kitchen. It would be great if cuterly sets and kitchen amenities be provided as it will make the lovely, spacious rooms feel more homely.

Small issue as room service staff are accommodating but I'd suggest having a variety of yummy desserts. The desserts weren't always available.

The location of the hotel is within shopping mall and other public spaces. The suite was a pleasant surprise. Great amenities such as comfortable chairs, microwave oven and kitchen island for washing fruits and vegetables.

The floor wasn’t up to standard. It wasn’t done properly. There were a lot of squeaks as you walked.

The room was clean and comfortable, with all the amenities I needed for a pleasant stay. The bed was cozy and the linens were soft and fresh. The bathroom was also clean and well-stocked with toiletries. The room also had a nice view, which made for a great start and end to my day. The staff was friendly and helpful. Overall, I had a great stay and would definitely recommend this hotel to others.

The room was very spacious and stylish. Amazing location Infront of the Dhahran mall and the reception is friendly and welcoming

The bathroom was dirty with stains that we could remove with some scrubbing. That's the only thing. The hotel is clearly 5 stars but the cleanliness is the only thing making it 4 stars

The breakfast contains a delicious assortments of foul, falafel, hot dogs, pan cakes, waffles and much more. The vegetable and fruit salads are delicious too. "Check in" was a breeze and "check out" was as smooth as the check in. The staff were very helpful and the rooms were amazingly spacious (80 and 100 squared meters!).

For breakfast, the juices were canned rather than fresh.

+ Quiet hotel, courteous staff especially Mr. Abdulrahman at Front Desk: Efficient check-in process & thank you for giving probably one of the best rooms in the hotel. + Room & furniture although old but comfortable + Location

- Dirty yellow hot water coming from shower & sink. - They wrote they have 24 hours room service but at 3 AM no room service available while ordering outside food online has very very limited choice.

Service , Cleanliness and Staff

Only one receptionist at a time. No Pen and paper in the room. Not Enough Tissues in the room. Hallway Carpet not clean

Location is very good.Easy access to Every place u can think of.

Internet (wifi) Need improvement T.V Channel variety could be improved

Breakfast was delicious and i like he list of variety. Location was perfect suitable for me.

Couches was very dirty and also washroom towel.

location is good and room is comfortable. very good value for money

only issue I had was the weak wifi signal. I couldn’t connect to wifi my entire stay.