I stayed a week with Hotel Tomos and wish I could have stayed longer! I will miss the warm and friendly staff, who greeted me each morning and night, answering all my questions (the WhatsApp communication was so easy!) and entertaining my need to journal my travels by giving me some cherished mementos to put into my traveller's notebook. I was lucky enough to enjoy the most beautiful view of the Tokyo Skytree by myself and with a friend from the rooftop. The hotel is beautifully designed around the concept of Shadows, making Hotel Tomos the most comfortable and relaxing stay I've ever experienced in all my travels.

I do recommend looking for a coin laundry outside of the hotel as the one provided is often in high demand by other patrons. The staff were especially supportive in letting me know when it was available and for changing a note into coins, but it will be easier to do your laundry elsewhere if you have a rather inflexible schedule to adhere to.

Beautiful place, love the traditional feel and the modern facilities. It is impeccably clean and the staff are always doing extra to help out. Level 10 is a gorgeous communal space, and rooftop has un-obstructed view to Skytree. A step away 7-11 where we grabbed quick meals, and very close to Sumida park where the Sakura blossoms and a small kids playground (a must when traveling with children). 10min walking distance from the heart of Asakusa, train station and temple. We had a wonderful time and hope to return soon.

Nothing. Perhaps on days the kids are tired I would prefer if we are even closer to the station. But it is only a small complaint, we can always take the uber to station under 800 yen.

This small hotel is fantastic. Everything was great and spotless, and the beds are very comfortable. We also had a small balcony, perfect for relaxing, and the neighborhood is relatively quiet. There's a rooftop with a stunning view of the Tokyo Sky Tree. Perfect Location : near the Metro, Tokyo Sky Tree and Sensō-ji Temple. The staff is incredibly kind and professional; they helped us with many things. I've never encountered such kind staff. Truly incredible. There wasn't anything we didn't enjoy, everything was really nice and perfect ! However, it can be a bit challenging to do your makeup in front of the bathroom mirror because the lighting isn't bright enough. But you can do your makeup in the living area by drawing the curtains to let in more light. I highly recommend this place! I would gladly return !

I cannot be more complimentary or glowing in my praise for this place! Myself, wife and 4 kids stayed twice on our recent trip and I was blown away. We got the family room and it was great - two large double beds and two single beds. The location of the hotel I actually really liked, a short walk to the busy area of Asakusa and also the Skytree. The facilities were good, we didn't use the rooftop terrace much but it is very cool, we did use the laundry facilities which were handy to have in the building. What sets this place apart for me however were the staff, they are exceptional! Honestly I travel very regularly for work and I am not sure I have experienced such customer service and hospitality in my 25 years of doing that! This was also across the board, not just from one of the team but everyone had the same approach and it really did make me fall in love with this place! Thank you to the team for making us feel so welcome and at home! Really really appreciated! We will be back!

We were pleasantly surprised to see that each floor only has one suite, so it was very quiet and very large even for our group of 6! Plenty of floorspace for our luggage, immaculate and comfortable with excellent amenities, wonderful views from the balcony and the rooftop area was amazing! Staff were honestly so warm and welcoming, Hotel Tomos is in the perfect spot in Asakusa, close to Tokyo Skytree, Sensoji Temple, Asakusa station, plus many restaurants and cafes. Staff had plenty of recommendations on hand also. Our family loved the calm and quiet of Hotel Tomos.

nothing!

The staff are extremely helpful. We wanted to dry our clothes at 12am but the clothes dryer were occupied. The staff helped managing this and we can see our dried clothes outside our door the next morning. This was impressing. I'm surprised there're 3 staff at the reception during the busy hours (check out time). All of them speak good English.

The room is smaller than expected. There's no door or curtain outside the show room so it's a bit embarrassed to pick up your clothes after bathing, and the floor can easily get wet.

Fantastic hotel, located 10 minutes away from the Asakusa metro station and therefore near everything but in a quiet part of town. Rooms are small as it’s the standard in Japan but don’t feel cramped, it has a great terrace and lounge on the tenth floor which considering it has only 1-2 rooms per floor you may have for yourself most times, but the best of everything is the people working there, super helpful and super nice, they arranged for us luggage transfers and restaurant bookings with the nicest smile. I’d stay here again without a doubt

The location for this place is amazing if you are heading for Haneda Airport. There is a bus stop that takes you directly to the train station right at the doorstep. The staff is very welcoming and extremely helpful, we had delivery issues with our luggage being delivered and they went above and beyond in helping us. I would stay here again. roof top is very cute. The toiletries in the bathroom smelled amazing. Beds were comfortable.

We were on the first floor and found it a bit noisy if the windows were open. Toilet was small.

I made a good decision staying at this hotel! It’s conveniently close to the train station for ginza and asakusa line with a approx 10 minute walk. This location is peaceful and not as busy as shibuya or ginza. The hotel also has a 7 Eleven on the opposite side of the road which is very handy for snacks and drinks. The room is pretty big and spacious with all the amenities you’d need. There is a communal area and a roof top with a beautiful view. What made our experience even better was the friendly staff (shout out to Go and Ninima I believe 😅) they were so helpful and never failed to offer to assist in any way. Always a smile on their face! Thank you for everything!

The staff is very welcoming and nice. The hotel offers many additional experiences (like a lesson with a tea master, which was very interesting). There is the possibility to do laundry on location, which is very convenient, and the staff was able to easily arrange the delivery of the luggages to our following hotel, which was also great. Very recommended for short and long stays in Tokyo.

The room is very nicely furnished following traditional/modern architecture. Though it has to be said that it was maybe a bit small and, additionally, the sink was not in the bathroom, but in the room, which was a bit uncomfortable.