Delightful boutique hotel just outside the old town area. Modern rooms and facilities. Our village deluxe room had a balcony looking over the street. Very big bathroom with all the amenities you need. Good shower as well as bathtub, lots of hot water. Great buffet breakfast with choices of western and Vietnamese food, egg station etc. Affordable laundry service. Special offers on massages and great happy hours at night. Staff were super friendly and welcoming. Always helpful. Plenty of restaurants close by and along the river. Just a five minute walk to the old town area. PERFECT!

Can’t think of anything.

Super friendly staff who served in a way that deserves 5 star rank . All requests were met in seconds . Relaxing spa on site . Cosy swimming pool . Really good breakfasts . Specious and clean rooms . Possibility of money exchange and arranging taxi connections .

I would add European ( machine ) coffee free of charge to be served on breakfasts .

The whole hotel is immaculate, the staff are well trained and are attentive to all your needs. The breakfast was wide and varied and extremely delicious. Even the room service was excellent

Nothing

Everything!! Excellent location, clean & tidy hotel, nice soft, but comfortable pillows. All staff are very helpful. Excellent breakfast, caters to everyone. 5 star hotel!!

Nothing to fault

This was our second stay at Cozy An and we hope to come again. The staff are incredible. Service is attentive and caring. Location is excellent. We love that we can walk to the chaos of the old town and watch lantern boats from balcony. Pool is great. Breakfast and food / beverage service also excellent. We have a favourite coffee and beer place Eco Life nearby which also draws us back. Once strangers easily become friends in Vietnam.

We love staying at Cozy An. It is very comfortable and a high level of attention to detail. Would like to see plastic water bottles replaced with environmental alternative and perhaps a refillable water station. Otherwise it’s excellent

The location is quietly located away from the town center, which gave me a good break from its business. The town center is still within walking distance. There is a free use of a bicycle and it was an easy ride to the outskirts of Hoi an. The staff was friendly, helpful and responsive. The breakfast has a great variety from local to continental dishes.

A new hotel perfectly situated close to the river walkway into the centre of Hoi An which meant an easy walk avoiding traffic. Room was spacious and the bed very comfortable. The bathroom offered both a bathtub and shower with multiple settings. Breakfast was buffet style with a good choice of western and local food. They even had a bottle of HP sauce to go with the bacon! Staff were excellent -professional ,friendly and always helpful. In all, a perfect stay.

All good

Our stay at Cozy An was an unforgettable experience that perfectly encapsulated the serene essence of riverside living. The name itself, with "An" signifying peacefulness, truly echoed the tranquil vibe of this remarkable hotel. Situated alongside the riverside, the view was breathtaking, offering a serene panorama that added a touch of magic to each moment spent here. One of the standout features was the exceptional service provided by the staff. Rose, in particular, went above and beyond, guiding us through a delightful culinary journey during breakfast. Her recommendations for local dishes were spot-on, offering a true taste of the region's flavors. Lucy, the front office receptionist, was an absolute gem. Her assistance in not only booking tours but also in providing detailed guidance about various locations around town, truly enriched our exploration of the area. Her knowledge and warmth made navigating the town a breeze, ensuring we experienced the best it had to offer. The hotel itself exuded a serene charm, reminiscent of the peaceful riverside setting. The ambiance was calming, inviting a sense of relaxation and tranquility. Our room provided a stunning view of the riverside, creating a picturesque backdrop for our stay. Cozy An stands out not only for its picturesque location but also for its exceptional staff and service. The attention to detail and genuine care exhibited by the team made our stay truly remarkable. And as a bonus, the hotel's proximity to various attractions made exploration convenient while still offering a peaceful retreat from the bustling areas. If you're seeking a tranquil riverside getaway combined with impeccable service and a serene ambiance, Cozy An is the perfect choice. Our time here was nothing short of remarkable, leaving us with cherished memories that we'll carry with us for years to come. Highly recommended for those looking for an unforgettable stay in a picturesque riverside setting.

A sanctuary of calm just outside the chaos of the old town

Nothing

Cozy An hotel just remember this name for the best hotel in Hoi An. The first day, i was immediately struck by the beautiful and friendly reception area. Light, airy and very spacious...very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Hoi An. For sure, i will be back to this place soon. I love you all!