Very friendly, helpful and welcoming staff! Very nice location in the heart of Intra. Lots of bars, shops, restaurants and cafes only few minutes away by foot. Comfortable bed and quiet neighborhood.

Some equipment in the room was not working as intended/desired (fridge not cold enough for meat or cool drinks etc; hair dryer stopped working), rooms are not really sound-proof to adjacent rooms.

Very good location in the city centre, but still very quiet and cosy. Excellent staff, very active cleaning, everything was as expected. Breakfast was served peofessionally and the lady taking care of the sevice was extremely kind and service minded. Thanks Matteo and all the others for very good guidance and help.

Everything was on the expected level or even better. There is nothing to be unsatisfied with.

Very helpful Reception Matteo and Marco. Great position right in centre.

The single room overlooked a public Garden. Which became very noisy each night. People fighting, screaming or just groups chatting. Disturbing. But not the Hotels fault. There is no Lift. Breakfast is 15 Euro.

- the localisation is great, in the city center. - Everything was really clean. - You can have accès to à parking not far away and park close enough to drop/pick your luggage 🧳 - you just need a code to come back in the accommodation (so you are free of your timing)

- the air conditioner couldn’t be turned off during the night 🤷🏻‍♀️ but that’s not a big deal - the differents rooms aren’t soundproof between them

Very friendly and helpful staff. The room has absolutely everything you need to feel comfortable and at home for your stay.

It was easy to hear the neighbor on the phone talking, this was a bit distracting yet it must depend on your room and the volume of somebody talking. :-)

I liked the artistic decor, large bathroom and the location right in the centre of the pedestrianised area. Breakfast was lovely and plentiful. The staff were friendly and helpful.

Nothing regarding the hotel. I had a slight problem with the taxi ordered for me by the hotel (I had been ready to use another taxi service recommended to me who knew the convent I was traveling to). I was given a price guide at reception but it turned out the driver mistook the destination and had to drive around to find it, then charged me extra. I'd be happy to stay there again though.

Everything- clean room. Matteo and all the staff were extremely pleasant and helpful. Situated right in the centre of Verbania close to bars and great restaurants a short walk to the shore of Lake Maggiore.

Absolutely nothing.

Matteo on reception responded promptly to our questions before our stay. And on check in he gave us clear information about the room. He was so helpful and polite. He is certainly made our stay easy and stress free. The hotel itself is all that you could want. It’s clean, spacious and well located.

Nothing.

Location, cleanliness and reception was very friendly and gave some good local recommendations.

Could have given a few glasses or proper cups in room. Paper cups a bit cheap.

The hotel is central to Verbania and remarkably quiet. The staff were really helpful during check in / check out and helped us with some questions we had.

We liked everything about this property