In short, an excellent hotel in Bratislava. The room was big, clean and equipped. The fitness room was also nice. Nice breakfast too. A very convenient location from which everything else in the town can be reached on foot. And most of all, very lovely and helpful hotel staff.

If it was possible to completely switch off the power for the TV and the attached clock so that their indicator lights don't glow in the dark, the room would have been super dark as the window curtains are really good. Otherwise, a sleeping mask is recommended.

Very elegant and beautiful hotel. The location is simply great - it is just a couple of minutes away from the old town, but at the same time it is quiet which makes it perfect for a rest after a long day of sightseeing. I stayed 4 nights, so I got to communicate with different receptionists - they were all very helpful and friendly, ready to help at all times. The lobby bar was great as well - nice atmosphere and drinks. The rooms are clean and comfortable, each has a coffee machine which was just wonderful and much appreciated. We felt safe and it was a very pleasant stay. I will for sure visit this wonderful town again in the future and I will be sure to stay in this hotel once again. Thank you to all the staff members.

The hotel is situated on a pedestrian street, so the underground garage with direct access to the hotel is essential. (and price correct) Staff was helpful and polite, the room was clean and nice, with blackout curtains and good mattress. The Nesspresso machine in the room is a nice touch. Breakfast was good. Not very far from the old town, 10 to 15 minutes walk.

The glass "'window'' between bathroom and room makes nighttime visits deranging for partners. As nice as the old city is, beware of pickpockets as we where nearly mugged in daylight in a church.

The location of the hotel is great. The staff was very friendly and helpful. The beds were very comfy and the room was really clean. I enjoyed the rest of the room facilities too, like the coffee and tea.

The temperature in the room was quite high. They have an AC but it took a bit to figure out how it works and even then, it didn't seem that strong. Maybe they should change it or add some instructions in the room. Plus, there is window portion between the bathroom and bedroom which is a bit awkward.

The beds were incredibly comfy and we slept very well during our stay. The use of toiletries in the room were also very nice.

We were told the price of our room when we arrived, and paid there and then, asking if it was the correct price as it seemed cheaper than expected. We then spent more money during our trip as we had this new little bonus. Sadly, upon checkout, we were told we had to pay for an extra night as they had got the price incorrect. We understood the error, but thought it was quite unfair to make us pay whilst we were leaving, after having a very enjoyable stay. We were sad the trip had to end on this sour note.

Excellent breakfast with a wide variety of foods. Nice atmosphere as well, and the staff was present to answer questions or refill items. I was there for a conference so didn't have time to linger, but it would have been nice to spend longer there. Room was comfortable, clean, attractive. The whole facility seemed either very new or very recently remodeled. Staff were professional and available.

Checkout took a long time (long wait), as only one person was working on Sunday morning. Seems they could have planned for this better.

The location is really good and the rooms are clean and spacious. Breakfast is pretty good value for money.

The free wifi was extremely slow and unreliable. The fact that you need to pay extra for faster internet (and it’s unknown how fast) is crazy in 2023. This gives it a bit of a budget hotel feel. Actually, in many cheaper hotels there is superfasy internet for everyone, not just for gold Bonvoy members and up.

Good location near the palace and a short walk into the old town. Room facilities were good and clean & secure. Didn’t have breakfast as it was over price and there are cafes a few meters away.

Bar closed at 23:00 and no room service. The bedroom was very warm and we had to leave the window open. Aircon didn’t cool the room. I believe that having very warm rooms is a cultural issue.

The location is great! You can walk to the old town in less than 10 minutes. The room was nice and clean on arrival. There are English news channels on TV. The bed and pillows were nice and comfortable.

The cleaning crew were not very attentive during our stay. They left the dirty glasses in the room. The mini fridge wouldn't cool a bottle of wine, although the fridge was on the coldest degree.

Room is spacious, bed very comfortable and city view nice add. The lobby are as well as rest of the hotel are modern and nice.

We had some troubles with bathtub and had to change the room, it was taken care easily but did cause couple hours of extra hassle. The room is quite warm and when you set the temperature lower, air conditioning keeps noise so take your earplugs with.