We came in winter, so having heated flooring and really hot water with good pressure from the shower is a god-send. We loved the smart TV which allowed us to cast and watch shows on streaming services.

We love the place, below are suggestions for "good to haves" as added value to the guests: LIVING ROOM: - We could do with more chairs/ single sofas. - Have more hangers or hooks for our winter coats. - Be nice to have some cushions too. KITCHEN: - Good to provide plates that are microwave-friendly since there is a microwave. ENTRANCE AREA: - Will be nice to have a shoe rack - Hang full-length mirror as there are none in the apartment ROOM: - Provide an iron & ironing board

First rate staff. Ms Kim and Ms Yang went out of their way to help me with such care and kindness. The room was big, superbly clean, with plenty of hot water and the WiFi worked really well. Towels and bottles of water were replenished everyday by the excellent cleaning staff. With a very comfortable bed and finally, a hotel with decent pillows! The area is wonderful. Lots of life, colour and atmosphere. And with plenty of options to eat. Busan is a wonderful city and staying at the Hotel Kyungsung just made it that much more special. I cannot recommend this place highly enough :)

I could not find any fault at all with this hotel.

It was very good value for the space and location. We were travelling as a family with a toddler and booked the suite. There wasn't much information on the website on the suites and when I enquired by email there was no response. However, on arrival I was pleasantly surprised by the size and amenities provided. It was similar to staying in an Airbnb apartment with the support of reception if we needed it.

A false fire alarm went off at 5am on our last day and the staff were unable to turn it off for 40 minutes. We evacuated and the stairwell was full of boxes, which was concerning.

The place was simple, but clean. Good location with lots of restaurants and gigantic food market. The place was wedged in between busy metropolitan area with a lot of high-rise buildings and department stores nearby, but despite this the place was very modernised, quiet, and private, there are plenty of restaurants nearby And street food stalls. Even though there is no laundry facility, there is a nice Coin Laundry very close. Right next to the train station, so very easy and central location to most other parts of Busan.

Using the heater/air-conditioner, was a bit tricky, maybe we just didn’t know how to operate it. But I’m sure if you asked the stuff they were more than happy to help.

A mix feeling for this place- First of all they were flexible and allow last minute refund (of one night out of three) as we missed the flight on the first day. But they insist to charge us 70k won just to check in a bit earlier. Some of the front desk were friendly and approachable but the staff waiting at the breakfast bar was a poker-face, or better to say not welcoming at all. It was just 2 nights stay we didn't need making of room, they were kind enough to furnish all the nessecities by hanging on the doorknob Location- it locates right at the pedestrian street where it's quiet and safe. 5 minutes walk to the metro.

The 'complimentary' breakfast could be just a bit more hearty.

The room was so clean, we felt comfortable putting our clothes on the floor. We actually really liked the design with the separating headboard wall and the desk/fridge space behind. The bathroom was huge (almost too big), but everything worked well and all the design elements of the hotel were so pretty. The 10th floor common area was also very comfortable to hang out in too.

If I had to complain about one thing, it would be the bathroom design in our room. Was big but didn't have space to put my clean clothes (the only racks were right above the toilet where the towels were stored). A little shelf, not above the toilet, would've been helpful.

Great location at seomyeon with ample room space and very aesthetic design! The staff were also super helpful and went out of their way to help us whenever they could.

WiFi occasionally dropped resulting in us using mobile data and not being able to watch TV. Room was designed weirdly with a partition behind the bed so you have to walk around the bed to get to the other end, power plugs were inconveniently placed. Some of these are minor but they contributed to abit of annoyance during our stay.

The hotel is quiet and we had a good rest from our journey from Seoul to Busan. It was easily accessible to subway stations. We like the cafes around the hotel. They are so good and kind. Shower pressure was good.

Floor was sticky on the first night of stay. Could be from previous guests or mists that caused stickiness on floor. The bed was abit too hard and the pillows were slightly too soft to our liking. They can consider to offer 2 hard and 2 soft pillows like the bigger hotels in Korea.

It’s a great property for central location in Busan. The staff is warm and helpful. The room was warm spacious enough with everything you could ask for.. the bathroom was clean. The only downside is that there is no divider between the sink and the shower, so I recommend not showering with full force to keep the bathroom clean but otherwise everything was perfect.

As mentioned above, nothing else really. Perhaps a water dispenser facility in the lobby would have helped for hot and cold water.

We chose the hotel for its location since Seomeon is a subway hub, and we weren't disappointed. The hotel isn't even 5 minutes away from the subway, and it is surrounded by all sorts of restaurants and cafes. The room was very comfortable, and I liked the minimalist but functional style. I'm glad we chose a room with a tiny balcony so we could enjoy the view. We signed up for breakfast on the weekend, and it was a simple but good breakfast. Wifi was very good.

Communication with the staff wasn't easy since they barely spoke English. The front desk isn't staffed after midnight (the advertisement on the website says the service is 24 hours) so you have to call a number to get attention. However, after calling, the front desk person showed up pretty promptly.