The room is spacious and we are in luck to received room with namsan tower view. The staff cleans our rooms everyday and it is spotless. For muslim, the rooms have big space for our solat and halal restaurant is just a foot steps away. Myeondong station exit 3 and myeondong market are just in front of the hotel.

location was excellent! Myeongdong station at doorstep, airport limousine bus stops just outside, Myeongdong shopping street across the road. it’s a very convenient location. 2 mini mart at doorstep too. Plus point is that KLOOK tour pickup is also just outside the hotel, 2 mins walk.

it’s a rather old hotel, exterior is nothing to shout about. But the rooms are very comfortable, clean and fairly modern,

The location of Pacific hotel was very good, within a stone's throw to Myeongdong Shopping street and it has eateries/cafes around it. It's easy to find places to eat/drink for any time of the time. Not to mention, the famous Namsam Tower is just behind it. Hence, it is very convenient to hang around the area or head out to different parts of Seoul, as the subway station is just location outside the hotel. Also, there is an airport bus stop across the street, thus making it super convenient to arrive/get to Incheon Airport. Highly recommend for anyone looking for a hassle-free travel.

Felt the property's front desk staff could feel a bit more welcoming, the entire atmosphere felt a bit tense upon arriving. Other than that, it was a pleasant stay.

Customer service was exceptional. Especially wanted to conmend Douglas who was very helpful in giving advice on our plans for hiking at Mt Bukhansan and even went the extra mile to give clear directions to the cab driver to ensure that we were brought to the right place.

The air conditioning. There were 2 nights that the air conditioner was off and the room temperature was at 26 degrees which was very warm and it affected our sleep. Called the reception to request to lower the temperature but was told that it was central system and they off the air conditioning as other guests were complaining of the cold. Was asked to open the window instead which provided little relief.

The room was very clean, modern and well lit. There were plenty of power points. The location is in Myeongdong and very convenient to get around. The staff were friendly and helpful. I would stay here again.

The light switches were a bit difficult to locate - they are in the alarm clock by the bed.

Extremely friendly and knowledgable staff. Couldn’t have been more helpful in terms of helping with transport, restaurant bookings, suggestions etc. Very welcoming and accommodating.

Nothing. A great place (with an excellent coffee shop).

Easy access to the subway and close to some of the tourist attractions in the area (night market, Myeongdong Cathedral, Namsan underground shopping, and large shopping complex - Lotte, Shinsegae, etc). Namsan Tower is also walking distance from the hotel. Good customer service - very helpful. Stayed for nine days, and the room was cleaned every day and bottles of water provided daily.

Room is a bit small. This is a suggestion based on our experience. We found it difficult to find the hotel as it is not located on the main road. Perhaps signages at the bus stop would help, especially if arriving at night. While the name is lit at night, it is not visible from certain areas. Perhaps you can put instructions on how to get to the hotel if coming by bus or by train on your website.

The location was fabulous--in a central location, yet off the main street a bit. I stayed for two weeks and chose this place because I heard the staff was great and I was hoping to have a quiet, clean place to stay every night. The woman that cleaned the room was so thoughtful working around my schedule and making sure I had waters, towels, etc. I also sent out my laundry several times and it comes back within a day perfectly cleaned and folded. Taxis were also arranged daily.

Location is very nearby to shopping street and very close to the subway station. The best location. Close to several convenience store. Room is very spacious too. Plenty of room to do packing etc. Much bigger than the other rooms in Myeongdong that I’ve stayed in. Clean toilets and great housekeeping. Toilet comes with bidet. Plenty of power plugs which are very convenient for travellers to charge their electronics.

Nothing

Good location in Myeongdong where there’s no lack of food & shopping in the vicinity. We can conveniently unload our shopping back to the hotel before going out for more. Hotel stored our spare luggages for 7 nights when we travelled to Busan & Jeju before returning back to Seoul which was really helpful for us. Easy to get around Seoul on Metro as the Myeongdong station is 3 mins walk from hotel.