Location, location, location. The Garden Hotel is in an excellent location. Take the 6011 bus from Incheon Airport to Changdeoggung, then walk for 5 minutes to find the hotel. There are many restaurants nearby, as well as some good fashion boutiques, making this an excellent place for young people. The Garden Hotel has a common area where different types of coffee are available for free, as well as a free laundry service. You may make many new friends from all over the world. Definitely a lovely hotel for you.

A really good location, close to Insadong and the palaces. The room was clean and although we were on the groundfloor in front of the kitchen I couldn't hear anything when we went to sleep (they have a curfew of using the kitchen and facilities by 9pm). There was free coffee and snacks to use which was great for saving money on coffee as Korea isn't the cheapest to travel around. The staff were very helpful and we even ended up extending a night. I'm not sure if the other bad reviews were just bad luck but we enjoyed our stay. Also in East Asia it's common to have a small bathroom and this was the case here. Also good WiFi.

Nothing

The staff are very kind. The room was a bit cramped, but it was clean and had a good price. I will book again next time. Coffee and tea snacks are well stocked on the first floor.

It would be nice if Booking.com had a more detailed description of how to get there.

Prepared many types of coffee! For me is really great because im a coffee lover~

Sharing space for breakfast time is quite late, hopefully can be earlier if possible

Hosts of the hotel are very hospitable.. Everything is perfect like the location, price, services, amenities, etc,.

great value for money!! good facilities (free washing machine, dryer, microwave and water filter machine as well as coffee downstairs). room was small but good bed and linen. TV with YouTube app. friendly staff, speaks English well Wi-Fi works well location is perfect to explore the historic part of Seoul

I didn’t have any issues but make sure that your room is not on the first or second floor as they are louder due to the washing machines and people in the common area

Staff allowing customers to store their luggage before check in.

The staff members were all very nice. They even allowed us to stay in the common area to have coffee/snacks for few hours after check-out. The location is very good; bus stop is a couple of minutes walk, Changdeokgung Palace/Secret Garden, Gyeongbukdong,Insadong, Bukchon Hanok Village are all walking distance ;subway/metro is 4 minutes away by foot. This property is a plus for coffee drinkers because there are different kinds of coffee all day. And also, you can do your laundry for free.

Nothing

The hotel is located in a good location, many cafes, restaurants, metro nearby, bus stops nearby, also many 24-hour shops nearby. Nearby are attractions such as Myeongdong Street, Dongdaemun. I really liked that we were able to check in earlier than the allotted time, the staff is responsive. On the first floor there are amenities such as a coffee machine, 2 microwaves, 2 washing machines, 2 dryers, a dispenser, an area where you can eat and drink coffee. The staff is responsive.

The room is small, but there are amenities for relaxation (air conditioning, refrigerator, TV, hanger) and I would recommend changing the location of the shower head in the bathroom.

The location was perfect....close to the subway, Insadong Market, the Palace, eating establishments, and convienence stores. Having english speaking people at the desk was an exception that was very welcomed.

All was great. No complaints.