Lovely apartment nice and spacious, two bathrooms, great location in walking distance to main attractions

The check in process was extremely difficult took over 1 hour, staff were not very helpful at the desk, major confusion was happening because my card the booking was under was a virtual card

Very updated and clean. close to attractions

That i have to get the keys from somewhere else. They should have a lockbox with the keys somewhere in the building. For us who used the train system is very inconvenient, as we had our luggages with us, from airport, had to exit the station, walk a few blocks to get the keys, walk back, ride train again to apartment.

Very good location for a reasonable price! It was sufficient to accommodate 2 families, we liked that there are 2 nice bathrooms. It has all appliances you need, only extra bowl might be helpful.

Very small and little elevator that can accommodate only 2-3 thin adults at a time, but we managed to use it one by one))) Please pay attention that check in is 30 mins from the apartment by car. We also spent extra 20 mins looking for parking lot (which is understood with a very central location)

Entire property was lovely, comfy beds, spacious, bathroom/ shower was very good with big high pressure shower heads.

Only think that could be improved is that I booked this with it being 9 min walk from an accommodation I was moving out of, yet I had to get the metro about 22 minutes away to their office to check in (which is a pain with bags), and then head all the way back to the actual property. So this needs to be made clearer when booking or even better a more prompt check in method should be used where you can be checked in at the actual apartment location.

Very good location, close to metro, tram and bus. Easy access to the city centre and beach. Very friendly and helpful staff. Mercadona food store also close.

Soundproofing quite poor, you can hear very clearly people in the hallway, luckily our neighbors were quiet. Only one roll of toilet paper per bathroom, not enough for a 3 night stay. We had to buy more. Also not enough detergent for the dishwasher and laundry machine. A drying rack for laundry would have been great.

Communication was excellent , very organised, Great Location , and lovely spacious 2 x bedroom apartment with a lovely balcony, 2 x couples, Sagrad Familia so close and easy metro access to go anywhere! Helpful friendly people everywhere to help :)

Only one sofa for a two bed apartment , could have done with another armchair or small sofa,No long length mirrors and considering a very good kitchen with DW fridge freezer etc, only 3 cups in the cupboard so some more crockery etc needed

Location of actual property was great for both the metro, and the Sagrada Familia. Reception was a long way from the property, so factor this in when arranging to sign in. The apartment was clean, well equipped (fridge/freezer, microwave oven, dishwasher (bliss!), and hob. I found it tricky to find, but I assumed where I checked in would be where I was staying, so I did not pay enough attention to the actual address of my property. My bad.

Communication between hotel and me. I asked about things like checking in late, because my flight was quite late. They advised 24hour service. But every answer they gave related to their central hub near Barcelona Sants Railway Station, not my actual apartment. So when I did arrive quite late in the evening I still had quite a trek to reach my hotel

The facility is almost brand new. Good ac system, two bathrooms, washer and dryer, and the rooftops. The location is good too.

Picking up the key at a different place, which needs a 30-minute taxi. This is confusing and doesn't make sense. The host needs to simplify this! When arrival, the elevator doesn't work, we had to climb 7 floors with luggages, though they fixed it the same day.

Initially when we came to get the keys, Eric who welcomed us with a smile, explained the rules and regulations very clearly and answered our queries very well to us. And then when the power got cut off at our place and we contacted the helpdesk/reception, the staff were very responsive and our problem was sorted out very quickly. Well done to all the staff and the team!

A bit of noise disturbance from neighbors in the apartment from time to time.

The location of the apartment is superb. It is very spacious for 3 people. I liked that I used the same key for property access and apartment access. I appreciated that I was asked how many keys do I need.

The sofa requires replacement or repair. The bed is easily moved around (e.g. when you sit on it). There is washing machine but no place to dry clothes. Apparently, guests in other apartments smoke weed and the smell of it was in the common hall and in our apartment. Though I doubt this is something that can be easily prevented.