Hotel is beautiful, staff were awesome and we were looked after incredibly well (our sons wedding was at the hotel on Easter weekend). A wonderful overall experience...

Little things make a difference, the room was not very clean, we kept running out of tea bags/coffee - you can ask housekeeping for more but it feels as though a premium priced hotel (£350 per night) perhaps aught to put a few more in the room without you having to request and wait etc... Breakfast felt a little pricey also at £35 (not included in room price).

The front desk staff and Concierge were excellent. Very welcoming and helpful. Unfortunately the staff in the restaurant were a nightmare. We received the worst service at breakfast had to wait an hour to place our order and then waited to receive it and then couldn’t get the bill when we were in a rush. Ultimately we complain to the manager and he gave us a complementary breakfast but it left a very bad taste in our mouth‘s about the whole experience of staying at the hotel. Very unfortunate Since we really did think it was a lovely property.

See above.

This hotel completely exceeded our expectations. Above all else, the staff were fantastic and worked extremely hard help us at all times. They were friendly, helpful, and had lots of times to help us plan our outings. Nothing was too much for them to do. From the door staff, to the front of house, to the concierge, all were amazing. My wife said the bed was the most comfortable she has ever slept in, great as she was 17 weeks pregnant. They wrote us a message on the mirror for our 2nd year wedding anniversary and left us a cake in the room. They really made it extra special. The design of the hotel is amazing, we particularly liked the bar area, the lighting and atmosphere were great and the staff very attentive. It is a stunning location. Would recommend this to anyone travelling to Barcelona. Many thanks Cotton House, Rob and Rebecca

Nothing. It was amazing.

amazing building and location, really kind staff

nothing

My mum and I stayed at Cotton House for a weekend trip to Barcelona. The hotel completely exceeded our expectations. The staff were beyond friendly and helpful, they really made our stay even more enjoyable. The building and the décor are stunning. The terrace and pool area are wonderful places to enjoy drinks and food in the sunshine. I couldn't recommend this place enough!

Nothing

Location and hotel environment. Welcoming glass of cava, bar and that lovely patio. Room was a bit tight but that’s true in most historic sites

Breakfast was ridiculous at 38 Euros for buffet. We did coffee and rolls morning but wasn’t anything special

Location is perfect for this mid size boutique hotel in Barcelona. Nice decoration in common areas and a great terrace to enjoy meetings or meals. Staff is young, entusiastic and ready to help. Beds and linnen are great. Rooms are however small and lack good lightning. A lot of imaginary work has been done as bath and shower facilities share a common space with washbasin on the other side of the hallway. For a short stay it works, but maintenace will be an issue over time as humidity cause mold.

The dining experience is not up to standard with a weak offering breakfast, lunch and dinner. We had a clash with one of the waiters as he spilled water over our dinnertable without sufficient action or excuse. Arrogance among waiters is just unacceptable - especially in a five star hotel. We directly decided to leave the table for one of many great restaurants in the neighbourhood. Cotton House Hotel is not great for dining experiences - at least not to our standards.

Breakfast was delicious we liked location of hotel and staff was lovely.

I booked a queen size room which was extremely small had no windows we felt claustrophobic the room was expensive. We decided to switch rooms in the end and paid for an upgrade. This was my only complaint .

Location is great, the hotel itself amazing, nice balcony, great pool, good breakfast and lovely stuff. Very helpful and room always clean.

We and all our other guests had a daily struggle with the room card, cause it wasnt working. That is something that just costs time, especially when the elevetor takes longer than normal.

The public spaces are amazing and the building itself is an architectural gem. The staff was great, the cleanliness was a 10 and the breakfast just wonderful.

The room is quite strange, in comparison to the public spaces. Especially the bathroom. The sink was on the entrance hall of the room, the toilet in a separate room and the shower and bathtub in a third space, where you would enter and essentially the whole room would be the shower. It was slightly uncomfortable and weird. A big gap between the room and the overall image of the hotel. I didn’t enjoy the room, but I adored the hotel in itself.