Staff were brilliant. The hospitality from the frontdesk, to the restaurant and housekeeping; the entire team were incredibly friendly and helpful. They also remembered my mum's birthday and presented her with a little cake, which was a lovely surprise for her after a long day sightseeing. Rooms were spacious and clean with very comfy beds. We loved buffet breakfast which was varied with hot and cold choices and fresh Location was perfect, away from the busy city center but with transport links to get to tourist spots quickly. Its about a 20 min walk to the beach from the hotel via the Rambla del Poblenou, a lovely street with lots of bars and restaurants and more of a local feel, but without the crowds of the more famous La Rambla in the city center.

We had a four-night stay here during the Primavera festival and enjoyed it very much. The hotel is located on Avenue Diagonal at the top of Rambla del Poblenou, which runs down to the seafront. This is a great location! You can find everything you need on Rambla del Poblenou - bakeries, restaurants, bars, grocery stores, takeaways. It is a bustling area with a local feel. The hotel itself is good too. A nice lobby area with cafe/restaurant attached. Staff were friendly and helpful. Our room was on floor 10 with a view of the city and, in one corner, Sagrada Família. The room was a nice size with a good desk for catching up with work and a large, comfortable bed. The air conditioning worked well.

On arrival, we were a few hours in advance of check in. I understand early check in is not always possible and I don't automatically expect it. However we were told there was a room available, if we would pay an extra €40 for early check in. This is just silly in my opinion. We were already paying €300 per night for a four-night stay. Is it really necessary to charge an extra €40 for early check in on top of that? This kind of unnecessary policy could impact brand loyalty from customers. I should note that in the end, we were allowed to check in three hours early without paying the extra charge, which was a good gesture of customer service and this was appreciated.

Large and comfortable room with a nice view over. A beautiful neighborhood.

I liked the room itself and the view. The staff were highly professional, helpful, and friendly. Specifically, I liked Pau's highly professional conduct as he wanted to make sure that I have a good experience at this hotel and pictured a very good image of this hotel. I will definitely come back to the same hotel in the future if I travel to Barcelona again. A special shoutout and Kudus to Pau for his excellent service!

It happened twice that one or two of the pillowcases were not as clean as expected and had some stains on them.

Amazing location on two of my favorite streets in the whole city!! Avinguda Diagonal and La Rambla Del Poblenou (not the main extremely touristic La Rambla) At the very start of both streets filled with bar and restaurants and the best places to have a stroll! And just 15-20 mins walk from the beach! Our front desk host Mora was delightful, helpful and extremely friendly! She made the whole experience seemless and so nice from our check in to our whole stay and check out. Will always be coming back here when in Barcelona.

They were very friendly and accommodating from the moment we arrived! We flew in hours before our check in and after a short wait we were allowed to enter our rooms much sooner then expected Rooms are modern and clean with great view ( executive). Breakfast was very nice mix of food and service there was top notch

The absolute only thing we wish we could change is the hot food on the buffet is not heated well. But really minor thing

I think the accommodation was really a good value for money. The continental breakfast was very varied and I think it had a bit of everything for everyone. Also, the location was exceptional. Close to the city center(20-25 min walk to Sagrada Familia, 10-15 min walk to the beach, 8-10 min walk to the Glories metro station).

One small thing that could be improved would be the gym offered by the hotel. But given there isn't a lot of space for it, I don't think there's much that can be done.

An ideal hotel, with incredibly helpful staff for both check-in and acting as concierge for tickets and taxis. The staff from trainees to the manager were wonderful and they went out of their way to show hospitality. Great mattresses, good room, upscale feel, good breakfast, great location., and with strong wifi. It was only a nice walk to the double-decker bus, the La Sagrada Familia, and the beach with an active boardwalk.

small lobby

Excellent location, very clean, room AC VERY COLD, comfortable bed, loved the breakfast package. We are American and although we love Barcelona it was nice to get back to our room at the end of the day, where we could relax and not worry too much about speaking Spanish :-) the staff were excellent and warm.

Honestly, nothing comes to mind. We liked it so much we’ve been looking at travelling to other cities that have a Four Points Sheraton.

Location was FANTASTIC….amenities such as restaurants, grocery shops and metro close by. Staff members were all very kind and helpful. Beach was walking distance away The breakfast is excellent, great way to start our day!!

We would have enjoyed having a pool on days we came back to the hotel mid afternoon.