Brilliant entertainment, best breakfast. Loads of choice. Lovely rooms, very clean and would definitely come back to this hotel. Loved it. Brilliant location also.

Loved this hotel but the pools where far too cold. They don't heat any of the outdoor pools. The sea was warmer. No one was in the pool. Even the jacuzzi part of the main pool was freezing. I thought they were heated a little.The pools where the reason we picked this hotel. Kids couldn't go in them so we had to pay for the indoor pool. 6 euro each, another 6 euro for swimming cap and 2 euro for locker key. I think that's way too much. Especially as there was 6 of us and residents at the hotel. I recommend you bring your own swimming cap and leave all valuables in your room. We visited in November also, so I'm sure the pool temperature will be a lot better in the summer.

Great location

Nothing

Breakfast was lovely, plenty of choice and very clean and fresh - location good, room very clean, fabulous air conditioning, toiletries supplied and room checked mid afternoon, pleasant polite staff, in room fridge and tea/coffee making facilities

Too many children - pool and sunbed capacity not ample for the size of the hotel, be prepared to get up at 8am to queue if you want a lounger. I asked for a quiet room but very noisy probably because of the amount of children there, normally my husband and I would have booked an adults only hotel but we were travelling in a large group so went for location and room sizes. If you don't have children avoid

Nice personal, always there to help you. It’s in a quiet area, far from the discos, so you can sleep well even with the small kids very good parking covered or uncovered depend how much you want to spend and secure also A big Mercadona close buy, if tou want to buy something, but also a lot of other small supermarkets and restaurants , and hairdressers. For the rest it’s ok, they have and offer everything that is in the presentation pictures on the website.

Average food, it was enough but almost the same every day, and sometimes tasteless. The furniture in the rooms it’s a little bit old The elevators are very slow, and you have to wait. Imagine that is like this now in May. In July and August it’s a problem It is not very far from the beach , 7 min something like that, but when you return to hotel it’s a hill, take this in consideration if you have small kids that needs a stroler, you have to push :)

Our flight was late in the evening so we arrived at hotel at 11pm. The reception staff had prepared a bag of treats for us fruit sandwich cakes and water. It was a lovely surprise as we were tired and hungry.

We had booked half board. The food was lovely at dinner. There was no price list for the drinks. They were just tapped on our card. When we went to check out we got a bill for our drinks but it wasn't itemised it would be better if they had a price list available for the diners.

Tasty buffet selections with a wide choice in a large dining hall. Half board can be breakfast & lunch or breakfast & dinner as it suits you from day to day. Central location 8 minutes walk to Old Town bars & shops. Great views from upper floors with plenty of elevators. Many well organised daily activities for adults/teens & loads of activities for kids 3-13 both indoors and outside, all very well run by dedicated staff. Kids get there own very shallow pool area and a pool with slides also a large cage with enclosed trampolines, football, mini-golf etc & supervising staff with whistles! Mercadona supermarket is a 5 minute walk from the hotel. The room has a fridge with drinks but still a little space for your own. Free wifi. Lovely bathroom. One of the cleanest hotels I have stayed in.

Someone must have been smoking in an adjacent room as it could be smelled when I turned my aircon on. Couldn't find a TV channel with anything English but soon got over that! No USB charging points.

very clean hotel, all staff very helpful, great location in between old town & new , food was very good plenty to choose from .

outdoor pool not heated absolutely freezing even though in March it’s in the 20s very warm, they have an indoor pool which they charge 6euro per person and you have to wear a cap which is a further 2 euros, at breakfast time they need an extra person on bringing fresh food out to replenish quicker so that people aren’t waiting around for there food , the music at the evening needs looking at catered more for the Spanish .

excellent food, nice staff and helpful - facilities were great, e.g. pool and children's slide. hotel is good for families, no stags or hens seen.

room door was very thin, had a large gap at bottom to see into corridor - we were put near the lifts - there was a lot of noise - one night at 3am, another guest had a baby screaming outside our room for 30mins, this was not great and woke up my family. lifts didn't work always - they were very slow when they did work. we were never asked about upgrading to All-inclusive at check-in.

Great food , fab location just a 5 minute walk down to Levante beach and the old town . The evening entertainment was very good with 2 different shows on and disco after that , fab daytime and evening bar staff and the staff in the restaurant were excellent as well . Loved the reading room and the book shelf .

The staff , location , food and rooms were perfect no complaints at all they all went above and beyond and everything was lovely

That we had to pay to use the pool each time and wear hats I have a non verbal autistic child and the reason we booked here was for the pool so to then be told we had to pay wasn’t great and we were only allowed in with kids 4-7pm