The hotel in general was excellent, and I liked the location. Check in was super quick and easy with very friendly and helpful reception staff. My room was modern, comfortable, with everything I needed and a nice view from the fifth floor. I loved the electronic safe in the room and also the lighting. The food was really first class and it never got boring, always something new and plenty of choices. Staff in the restaurant were very pleasant, helpful and kind. All in all it was a fantastic stay at the Poseidon Resort.

There isn't much I didn't like about the hotel. Maybe a larger TV would have been nice, but that's only a minor detail.

Good Breakfast, pleasant and efficient staff, responded quickly and successfully to issue with toilet, constant good AC, Quick check in. Nice room and bathroom, bed comfortable, spacious, bright. Well cleaned daily. 2 Good swimming pools. Nice bright happy ambience around th hotel. Excellent location

They are telling you a joke when they say they have a fitness centre. Its a child's playground and its outside, with rediculous and cheap childrens equipment bolted into the ground. Shame that they do this! Not enough staff at peak times for refreshments in bar during pool times (day) Counted approx. 15 people quing on the two occasions I went! Not enough sunbeds and very cramped (like sardines) around either pool during the day. Need to have vending machine for snacks. One lift very faulty (kept opening and closing) meaning other lifts stayed where they were.

The hotel is set in a good place with plenty of bars and places to eat, good night life too

There are lots of Spanish guests the staff are a bit different towards English guests

The food was really tasty, lots of choices both at breakfast and evening meal. My room was warm and comfortable with mini fridge and free electronic safe. Large balcony, nice view, with sun in the afternoon. Bathroom was excellent with large walk-in shower. TV in the room had some English channels BBC, ITV, plus Sky news and Eurosport. Reception staff were friendly and helpful, check-in very quick and easy. Maids were lovely, plenty of fresh towels and bed sheets changed regularly. Restaurant staff very helpful, and always smiling. I think this is my 4th time staying at this hotel and hopefully I will return next year as it's been excellent on every visit.

The only downside, and it was only a small issue, was when the ITV channels stopped working on my TV. The signal did come back though after a few days so all good in the end.

My recent stay at Poseidon Resort in Benidorm was nothing short of exceptional! From the moment I stepped into the lobby, I was greeted with warmth and hospitality that set the tone for the rest of my vacation. First and foremost, the location of Poseidon Resort is unbeatable. Situated in the heart of Benidorm, it offers easy access to the vibrant city life, while still providing a peaceful retreat from the hustle and bustle. The panoramic views of the Mediterranean Sea from the hotel are absolutely breathtaking, making every moment spent on the property feel like a dream. The accommodations at Poseidon Resort are truly top-notch. My room was spacious and impeccably clean, providing the perfect sanctuary to relax and unwind after a day of exploring. The plush bedding ensured a restful night's sleep, and the modern amenities added a touch of luxury to my stay. Overall, my experience at Poseidon Resort exceeded all expectations. From the luxurious accommodations to the impeccable service, every aspect of my stay was nothing short of perfection. I cannot wait to return to this little slice of paradise in Benidorm and would highly recommend it to anyone looking for a truly unforgettable getaway.

The only slight drawback I encountered during my stay was the absence of tea and coffee-making facilities in the room, which, while not a major inconvenience, could have added an extra level of convenience and comfort to the overall experience.

Location,swimming pools

No iron and no kettle in the room

Clean, friendly staff & really good value for money. Comfy bed and pillows and plenty of choice in the buffet restaurant. Ideal location, not too far away from the main strip, beach or the old town. Quiet location & shops & restaurants right on the hotels door step!

Some parts of the hotel could do with an update. Hotel is geared up for Spanish guests mainly but this didn’t effect us as we went out every evening. Hotel is mostly full of guests over the age of 60, again this did not bother us although entertainment is for the older generation.

Indoor pool was nice- very warm water but you have to wear a bathing cap! These can be purchased from the reception or from supermarkets ( cheaper) The most comfiest beds we have ever slept in ( including our own! ) Hotel was quiet because we travelled 1 week before Christmas. Entertainment was aimed at spanish but it was still nice to sit and warch/ listen. Hotel was immaculate clean and the rooms were spot on. Breakfast was good- not much choice but it done us for the morning. We didn't eat lunch at the hotel. Shops close by with restraunt strip the others idea of the road so was easily accessible for food/snacks ect. Good location . We drove a car when there . Sunday is free on the street parking but then it's €2 per hour or so . So we choose the hotel carpark. 1st reception said it was €9 a day then the 2nd when we went to pay said it was €11 a day ( we ended up paying €11 a day) so just double check if you need to use the parking. Staff were friendly. The bar man wasn't good at English but he tried and was very pleasant:) Check in was quick and friendly staff too. The chef cooking the eggs was nice and smily in the mornings :)

I didnt like that we had to were bathing caps - but I have been to a few indoor pools in spain and some are the same rules.

Really nice hotel, friendly staff and quick easy check in. Rooms were spotlessly clean and a decent size. Great location close to the old town and only a 5 minute walk to the beach.

Would have been nice to use the pool but it was unusable as absolutely freezing which left me with an unhappy child. Also the heating was on in our room yet it was so hot outside it made it unbearable. Did ask at reception to have it turned off, twice! Yet no joy

Good location, fair price. Quiet rooms, air con worked well

I received an email to check in before arrival, so i went to the effort of filling passport info in online and at the end it gave me the option to pay before i arrived... which i did, however when checking in i had to check passports in again and the hotel tried to take payment again. After a bit of back and forth they finally found the payment but this is something which needs looking at at the hotels end