Lady at reception was so loving and did a great job. Breakfast was super. The kitchen personnel was so amazing and friendly. The room was great, bed was comfy and all so new and modern.

Parking, that was a problem.

Beautiful boutique property, well located in Mahon. With the warmest welcome by their manager, Paqui. A memorable stay in Menorca, hope to be back, next summer!

A very warm welcome by Esther with clear whatsapp instructions on how to enter the room in case our flight was late. She was lovely in person when we finally arrived and was super helpful (spoke great English). In fact, every staff member we encountered were very friendly, welcoming and offered nothing but the best service. The room was spotless, air con great, bed comfortable and lots of luxury toiletries thoughtfully supplied in the bathroom. Breakfast made to order and everything we tried was fresh and delicious, lots of local Menorcan options to enjoy. Location perfect for exploring Mahon. A 10 minute easy walk to the main bus station to take you all over the island. I cannot fault this hotel and wouldn't hesitate to stay here again.

I personally would have liked tea and coffee making facilities in the room but this is never a deal breaker, they have coffee in the breakfast room

Charming and disigned room with perfect air condition and all room equipment you need(even with clothes-line in the bathroom for wet swimsuits). Room was clean with comfortable bed. Ladies in the reception were very kind and helpful, always smiling :) You can book a parking place (6 -7 minutes neer by hotel by walk). Hotel is located in historical centrum, so there are lots of tapas bars/ restaurants and nice coffee/breakfast spots.

Location, modern facilities, amenities (especially the curler extension with the hairdryer).

Lighting in downstairs area of bedroom (room 223) is very poor. The soap bottles in shower need replacing as the writing has faded. The overhead shower has very low pressure and hand shower has extremely strong pressure 😁 The window in bedroom area is not openable... Which makes it stuffy at night... I couldn't breathe. Spa has to be booked ahead.

The hotel was in an excellent location. The staff were extremely friendly and helpful and the rooms were comfortable and clean.

We were originally placed in a ground floor room basically in reception which made it quite loud but I spoke to the staff and they were excellent in giving us a new room.

The staff were all exceptional; so welcoming, friendly and nothing was too much trouble. A lovely breakfast was cooked to order every morning; rooms were spotlessly clean; location was great - right in the centre of old Mahón.

Nothing, although we would have made more use of the spa facilities if there had been some information on display in our room/at reception about them.

The best location in Mahon! Very beautiful/ clean rooms , and kind / amazing staff. We got a room upgrade and a very nice surprise by the employees for my partner’s birthday. The staff were very kind and very professional( they answered out messages before arrival ) It was perfect amazing stay at the hotel , we hardly recommend it.

The only minus was that, we could hear the couple next door a lot. The walls were not very sound isolated. We could hear the people next door very load and they woke us up every morning very early, we could hear their shower very load and doors opening / closing. We could hear everything what they were talking about, coming back home late at night. Plus personally the bed was not comfortable for me and my partner. We could not open a window for fresh air so we had only air conditioning (the air was very dry in the room , due to no fresh air only air con.) I got a bad throat.

Our flight was delayed so we arrived late to the hotel but the receptionist sent us very clear and detailed instructions to get to and I to the hotel. She was also very chatty and helpful, arranging us a taxi, when we checked out the following day

Possibly the rooms were rather small

Staff were absolutely amazing. So attentive. Went above and beyond. Made my stay very special including making a fuss of me on my birthday. Room was very clean. Breakfast was something different and delicious. Very central. Lovely place and would definitely recommend.

Nothing