We liked the pool area, it is really cold until noon. The kind and friendly staff everywhere, cleaning staff, restaurant, lobby, all great.

I did not like that the hotel charges for EVERYTHING even to weigh the luggage. We had half board and there are no drinks included, not even water.

Nice shallow pools for the 3 year old and really nice food variety for all tastes and ages. Spacious room. My 8 year old enjoyed face painting every evening. Location was amazing - shops, beaches, bus stop to Siam aqua park, all within walking distance (2-10 min).

Cafeteria itself was quite dull and dark, no nice views or terrace. Staff professional and polite, but not particularly friendly - not smiling at all (in the restaurant or by the pool). We were refused late check out which is ok, but they couldn’t even extend our ‘all inclusive’ pass for drinks and ice cream by the pool for that day (despite our late check in and missing a full first day). Overall a very nice hotel, nothing went terribly wrong, and the food was a positive surprise, but nothing ‘wow-ed’ us either, and next time I would probably be curious to explore a new hotel.

Very good for families with small kids In a great location

The fact its suppose to be 4 star and you have to pay to use fridge as its locked and rent a kettlw which costs 26 euro per week absolutely shocking for a 4 star hotel other than that it was good

Beautiful spacious room overlooking the pools. Location was excellent with everything very close by. Definitely recommend to couples and families.

Having to pay for the key for fridge. Never seen this before.

We stayed 10 nights. Room has been cleaned every day beds done cleaner ladies even folded our PJ's. Food was a delicious different kind of fish every day, meat pizza pasta salads...with little bit of fantasy you could create lovely dish every single time any time of day. Staff in the restaurant was very helpful smiling all the time. It seemed like some of them are there non stop and they walked a hundreds miles every day. Really lovely place to stay very close to beach restaurants and shops. Good access to motorway too.

Toilets next to the pool could be cleaned few times a day as lot of water and pee on the floor. Drunk people shouting on the street in front of hotel every night but it's nothing to do with hotel :-)

I like the variety of food and drinks, room was good and clean. Roof solarium is amazing with beds Very close to beach and restaurants

-In the evening were music and entertainment but mostly for kids I feltbthat I am at kindergarten place but nothing for adults, no dancing for adults...kids were everywhere playing until bar was closed (23:30) It should be that kids should go to bed at 10PM! or they should be not allowed to go to bar!...they were screaming all the time and running. -We had bed with some plastic under sheet that made noice during move. it was very annoying when trying to sleep... -I didnt like plastic cubs for drinks outside and for coffe... -I didn like basic glass for drinks inside was look like daily glass it should be more fancy -Drinks were good except ready cocktails -Big bed was accually a two samall bed connected together -Cold water in the pool

Location was excellent. Large rooms. Good balcony with a view but trees were in the way. Honesty of the staff.

White wine could have been of better quality.

Beautiful hotel, and food was excellent.

I didn't like when we would go to the pool after breakfast that most of the beds were reserved with no one coming near them for hours, and us with small kids want to keep an eye on our children beside the pool and all the seats reserved it's not acceptable and not fair on families management need to do something about this. Rooms are small but they are nice.

The lady who attended us on the front desk was very considerate and helpful. She allowed us to have un early check in and she gave us “the perfect room”. The cleaning staff. Our room was always clean and fresh. And of course the animation team. Our kids enjoyed a lot and of course me and my husband as well.

The food, coz I was looking forward for some asian type of food like sushi or something like that, although they were a lot of food to choose from, so it was not really a problem.

Overall, it's great value for money. We got great room that was cleaned daily. Also, if you leave the towles in the bath or sink, they will change it (they mention this on a card in the bathroom). We were happy with the food and good variety with themed dinners. We always found something to eat. The facilities are also very good (we only didn't use the spa). There are 3 pools, a jacuzzi which is awesome, adults only roof terrace that is quiet and the gym is okay for the hotels standards. The service is really worth mentioning, from the reception, housekeeping and waiters, they work really hard but with a smile. Big shoutout to Teo from the bar (restaurant)! There is no self-service in the hotel and you have to use your room card for drinks etc. but that's understandable as not all guests are all-inclusive. Yes, you do have to pay 25 euros for the fridge (minibar), but you are aware of it before and you get 12 drinks in it and crisps so it's a.good thing.

Nothing to dislike. Only thing that can be mentioned is that evening entertainment was a hit and miss sometimes, but as it was different every night, it's not easy to please everyone every time. Also, sometimes it's a bit hard to find sunbeds in the afternoon. My suggestion would be to have some water service stations in the hotel to fill out the bottles.