I was pleasantly surprised by this hotel. I took the half board, the breakfast was varied, with squeezed orange juice. The dinner was also varied with a lot of choices, grilled meat, fish, vegetables, fruits, desserts,... The Spa is really nice with an adjoining gym. The staff is really professional. The rooms are nice and comfortable. This 3 star hotel is better than many 4 star hotels I have stayed in. I highly recommend this hotel.

We did have a great time staying at this hotel, we did enjoy wide breakfast selection, fresh orange juice was real bonus, we did like dinner as much. This hotel offers few indoor activities which is why we have selected this hotel just in case if we would get caught up in bad weather. Bedroom was decent size with a decent size wardrobe where we were able to completely unpack our suitcases and put them aside. Although there are few parking spots within hotel premises but they are all taken up by the evening, in spite of that we were able to park our car outside on the street without parking restrictions for the last few days of our stay. Would book this hotel in the future.

Would have been nice if bedrooms would have had beach towels and bottled water on arrival. As a couple we didn't like 2 single beds, we understand it is due to availability, but those beds kept moving apart during the night, so we would wake up with a gap between beds, if they would clip or mattresses would zip up together would make a difference. Needed few more hangers, an iron, slippers and bathrobes would have been nice, but I'm sure that's available on request.

Great value for money! There are a lot of different activities available in the hotel, that makes the stay there very enjoyable. We loved the rooftop terrace for sunbathing and the floating at saltwater pool in the SPA area, as well as the spacious balcony in the room. Houskeeping offered to clean the room and change the towels every day during our stay. Staff at the reception was super helpful and welcoming at all times.

There was no double bed, but two separate beds pushed together that still leaves a narrow empty space in between. So we couldn't really sleep together in one bed. Besides, these beds are on wheels that are impossible to fix, so they moved a bit as well.

The facilities at the hotel are great. Very nice spa with an amazing salt pool where you can float ! Very nice gym. Very good swimming pool. A good selection of quality food. For me, this hotel is more than 3 stars. The receptions, spa and bar staff were super friendly and welcoming and helped with anything, such as taxis, advice where to go, where to rent stuff. The room was very clean and comfortable. We had two twin beds, but they were bigger than singles. A selection of thicker and thinner pillows was nice. I was able to project my laptop screen onto the room's TV which was large, and we could watch movies before going to sleep. Overall 10/10 experience.

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Fantastic facilities spa pool everything one of the best hotels I have stayed in in GC and I stayed at many hotels and been to GC many times. Staff wonderful let us check in early and food was amazing. We had AI the best option as the drinks were well worth paying for AI and good range of food. Indoor pool Spa and salt pool was fantastic all in the price so nothing extra to pay. Roof top terrace wonderful and view exceptional views with refreshing spa pool up there to cool off. Rooms were lovely with large balcony with seating and again lovely views. Everything in there you could want , We are going back next year.

Nothing I did not like

The hotel has a handy location right at the beginning of Maspalomas, so arrival from the airport went smooth. We are talking some 35 mins with the local bus. Reception staff very pleasant, cleanliness on a high standard and buffet had various meals for breakfast and dinner.

We weren’t allowed to bring anyone into the room. Hotel had extremely strict policy preventing anyone who’s wasn’t a guest in the hotel from entering. Same one was reinforced with a security guard. I have to say, this was not written in the actual house order. Nobody has warned us upon our arrival and when we asked for clarification around it, reception staff were not able to give us the same policy in writing. If we were only knew ,we would never book this accommodation.

staff and management were very friendly and accommodating.

The staff was very kind, everything was clean and well kept. The room was spacious and comfortable with a big shower and terrace too. The spa was very much appreciated, loved soaking and floating in the salt grotto! Overall an excellent stay! Thank you

Food was good and with many options but I would suggest more variety. I guess with a lot of people from many different nationalities it's difficult to cater to every taste. it's simpler to offer the same options everyday. I really liked the traditional Canarian food though.

This is one of the best all inclusive hotels we have stayed in. Can’t fault the place! Good size room Comfortable beds Large balcony with furniture Lovely spa area Good size heated pool, very clean. Good that the lifeguards move towels if people put them on loungers and then disappear for hours. Food was varied and good quality. Lots of choice. Different options every night. Drinks were fine. No waiter service in the restaurant but fetching your own drinks makes it quicker to get served! Entertainment every evening. Mostly pretty good. Service was great. Especially front desk, spa lady and entertainment lady.

Bigger pillows needed, but actually we liked everything!

The hotel is very conveniently situated to amenities and close to a main bus terminus with regular connections around the island. The room was large and comfortable. Lots of choice at meal times, with excellent service. Downstairs in the basement there are amazing facilities, with an excellent gym, spa and indoor pool, plus games of all sorts including pool tables and a bowling alley. During my stay they were almost completely deserted because everyone wanted to enjoy the sunshine outside.

My room on second floor was not well located, overlooking the pool toilet block and into the hotel next door, perhaps because I was on my own in a double room. There was an extra charge to use the safe in the room. Very few English TV channels, with no BBC. Little information provided on the hotel facilities which I had to wander round and discover for myself.