Loved the friendly staff, the cleanliness around the hotel the location was great .

Some areas of the hotel was very tired the rooms and balcony’s could do with an update . And the pool area is far too crowded with beds your literally sunbathing on top of one another but at least they have plenty of beds !!

Beautiful modern hotel. Breakfast was exceptional, an abundance of choice to suit every taste. Five minute walk from the centre and the beach

Despite the luxurious decor downstairs the bedrooms are quite basic, no toiletries, tea, coffee etc but still very pleasant

Good reception, clean rooms, water aerobics were fun as were the staff. Plenty of good food choices.location is great Santa Ponsa is lively with a great long sandy beach plenty of bars and restaurants,roof terrace has great views. Large pool and con my large beds!

A few odd cockroaches in the food hall but they were quickly dealt with and probably somewhat unavoidable. Bar ques were terrible felt sorry for the staff but one time qued for mins. Stage a bit tired, towels and sun beds worn and jacuzzi broken and old. Hotel lovely just needs a bit of an update.

Close to beach and near Santa Ponsa/Ponca location.

No tissue box and no provided shampoo/conditioner in room.

Great location, the hotel was clean and staff were super friendly. Food in the buffet restaurant was fresh and good quality. We also ate in the patio snack bar several times and dined in the Al a carte restaurant one evening, the food and service were fantastic. A great choice of drinks at the bar, including cocktails which were made to order and not out of a machine. The adults only rooftop pool was fab and the views were stunning.

The evening entertainment wasn’t for us but not a huge problem as we enjoyed sitting outside with a cocktail instead. The queue for the bar could sometimes be a little long but that’s to be expected during busy times.

Nice and clean

People putting towels out on beds by the pool

Food was excellent. Entertainment staff were very good especially Ali and Jose. Evening shows were good. Pool was lovely and warm, lots of beds always available. Night receptionist was a very nice friendly gentleman.

Didn’t like queuing for drinks, especially during the day although bar staff did their best and were always very nice especially Juan. Stair carpets from reception to 1st floor need replacing or cleaning, or at least hoovering regularly.

Beautiful spacious hotel, very relaxing and within a stones throw of everything, shops, restaurants, beach and bus stop for exploring the island! The room was so comfortable, memory foam mattress was like home from home! Great nights sleep and quiet nights! Did have issue with food and after speaking to Pep the manager, he went above and beyond to help me out. Definitely booking here again! Food, drinks, entertainment, pools, loungers, spacious foyer and restaurant! Something for all age groups and safe for solo travellers! Delighted to have stayed here and cannot recommend enough!

As most hotels are only getting back on there feet after covid, new staff sometimes not fully trained. However, the more experienced staff and especially the manager Pep, more than compensated!

friendly helpful staff. plenty of sun beds and towels. no long queues at bar as staff fast and efficient. cleanliness excellent in rooms and communal areas. great location. good entertainment 11pm end would be better.🤔

more chicken needed on the menu as if not a fish eater limited choice in main restaurant. complimentary shower room poor as floor wet and dangerous however couple before us were running late so perhaps this isn’t always the case.

Went all inclusive on this one. Good selection for breakfast and dinner. Overall very nice hotel and would return. Room abit on the small size but adequate. Staff are very friendly and nice location. Easy to access the bus. Travelled in April so on the cool side for the outdoor pool.

All satisfactory.