Situated well with 5 min walk from main strip. Food and drinks are fantastic and reasonably priced. Staff are very helpful and have a lot of character which creates a sense of community at this hotel. The pool is rarely full so it can be enjoyed in peace.

This hotel takes Balearic anti boozing/booze tourism laws very seriously. For this reason I would not recommend this hotel for a lads/ladies partying holiday. better recommended for families/couples or otherwise quiet folks who enjoy peace and quiet rather than party. You must take care to behave yourself at this hotel.

Majority of staff excellent Food well priced and really nice. Chose to eat at the hotel more than usual

Night Porter was abrupt and forced us to sign paperwork before allowing us to room. The paperwork should be explained on check in and signed then. He spoke very little English and was very aggressive.

I loved the cleanliness, staff politeness and the value for money in this hotel. The staff were professional, friendly and helpful. The location is great, just few minutes walking to the beach. Moreover, there are more exciting places around such as Western water park, Magaluf beach and Palma town where you can reach via bus within 25-35 minutes. The swimming pool is amazing, my 5 year old boy loved it. Being a 2 star hotel, it didn't have the aircon in the room but they helped us provide a portable aircon through external supplier at a normal cost which worked great. Their food is good and at a very reasonable prices compared to outside. We ate quite few times in their restaurant and it was very good. The included breakfast option was good but I felt the timing could be extended a bit more to 10:30am specially when staying with young kids. Overall it was a great experience and I would recommend to anyone not having a huge budget and traveling with family

There was no tea/coffee making facility in the room, neither a fridge, which increased our expenditures buying cold water and drinks from shops all the time. Having a little fridge in the room could save us money.

Very clean rooms comfy beds and good size room and balcony. Wonderful friendly staff, decent food from the bar and more reasonably priced than local restaurants for breakfasts etc. Clean pool with lots of sun loungers. 5 min walk from the beach, bars restairants and bus stops so good location

Rooms were hot - no built in air con but they do provide fans. You can rent air con units fron reception - definitely recommend doing this if its warm weather.

the location of the accommodation was excellent and could not have been situated any better. The staff were so nice and helpful at all times, could not have done more for their guests. The apartments and entire hotel were spotlessly clean at all times.

the only thing that I could possibly fault was the lack of air-conditioning but this was easily resolved as the staff were able to pre-book a mobile air-conditioning unit which worked out perfectly.

The location was great , the hotel was spotless , staff really welcoming right through our mini break always asking how we were which was lovely

If I had a little dislike it was the room it was really clean and quite spacious but no air con winch is fine as it’s a basic hotel but it could be hot and the room mini fans were not great , we got towels changed 3 times per week , I prefer everyday

This was my first vacation in Mallorca. I chose Santa Ponsa because I liked the local bay and the sandy beach with a smooth entrance to the sea. I chose Hotel Golf Beach because it seemed like a good option for a solo traveler, and it had generally good reviews from other people. I liked the hotel. Everything is simple and no frills. The only thing I did not consider was the lack of air conditioning. But since I was already in September, the temperature was generally tolerable, although some nights were very hot. I didn't know it was so hot in Mallorca even in September. For those people who don't tolerate the heat well, this is something to consider. Also, there is no free Wi-Fi in the room, only for a separate fee. But I had enough mobile Internet and after all - I came on vacation, so we should enjoy nature and fresh air, not sit on the Internet. The room was clean and comfortable. Regularly brought clean towels and made cleaning. It was 5 minutes walk to the central beach and you can also walk to other beaches for a change. I want to point out the wonderful staff at the hotel. They are super friendly, polite, and helpful. And I want to thank especially Joan, Ines, Malik, and Miguel - you guys are super! I wish you success in your work.

Close to everything but lovely and quiet, rooms were immaculate, cleaned every day while we were there and fresh towels during our 3 night break. Breakfast was great, staff lovely, prices for other foods etc reasonable. A fridge in the room would have been great but for the price we paid it wasn't an issue. You can rent them for your stay.

Nothing

All the Staff are happy to go out of their way for an excellent stay! Nothing it too much trouble. The Hotel is spotless. New Management with good plans. new Pizza oven installed and absolutely yummy pizzas!!!! may be a 2 star hotel but don’t be fooled!!!

Location is fab. Very clean and comfortable rooms. Only one downside no kettle or fridge in room and that would have definitely made it a much better room.

We arrived late due to flight time. The night porter/security? was the rudest person. His attitude was shocking. Needs a wee lesson in customer service.