Staff very friendly and helpful. The rooms were exceptionally clean and the bed was large and very comfortable. Made use of the rooftop pool which was a blessing on a hot day, which had sun loungers and a shower. Fantastic location lots of shops, cafes, restaurants bars, museums and attractions within walking distance

Could do with some sound proofing as the rooms were around a central atrium and got a bit noisy at times especially when a group was checking in. Also our room was next to the cleaning cupboard which sometimes sounded like the cleaners were about to come into our room which of course they didn’t.

The location was excellent, close to practically every touristic site and all we had to do to get there was walk. It’s also about 5-10min from the plaza the armas where the aéroport bus comes to pick you up / drop you off. The hotel was very clean which we truly appreciated as we are allergic to dust. In addition the staff was very friendly and flexible. The pool on the rooftop was very soothing and relaxing as well. We also had access to free coffee and water all day long without necessarily paying for the breakfast. Speaking of, they were able to provide us with gluten and lactose free options for the breakfast.

Honestly, nothing at all…

location was excellent. Easy access to 'Old Seville' and the bus station for connections elsewhere. Communication prior to our stay and helpfulness during the stay was really good. Prebooked taxi from airport to hotel worked perfectly. Room air conditioning was appreciated in the heat, as was the pool access on the roof top. Breakfast was good though a little up in price- but the reception ensured we understood costs. As a note, there are local cheaper offsite options. Room fridge was nice. Missed the free coffee option - it was supposed to be available in the afternoon but I'm.not sure how you 'got it' - no tea/ coffee facilities in the rooms. hairdryer in the bathrooms :) room safe pool towels - just needed a returnable deposit

no tea/ coffee facilities in the rooms.

Really lovely and helpful receptionist on duty the first four afternoons we were there. The room was a good size and clean. The bed was comfortable. The location was good. Easy to walk into the city centre, or take the No 3 bus five minutes from the hotel, passing along the river if preferred.

Breakfast. It's advertised as starting at 7.30am. We needed to get to the airport so we were there on time. No lights on. No fresh food out. It began to trickle in at 7.35 - 7.40. Cooked eggs only appeared at 7.50. Not acceptable. We would have had our breakfast in the cafe across the road that morning as we had the other days, but it didn't open in time. The pool needs regular attention. It can't have been open long due to the time of year, but there was a green algae line round the water level, which should be cleaned off. A used ashtray on the ground beside the steps into the pool was ignored for four days. Eventually my husband moved it to a table in the seating area.

Wonderful location, next to old quarter. Interior of hotel very interesting. Room was superb.

Entrance to subterranean hotel car park impossible for larger cars! - BMW 5 Series. Didn't have time to try due to traffic in narrow one way street. Had to park in multi storey 300 yards away, so couldn't carry bags to hotel, + 20 euros a day!

Great location, wonderful staff, very caring always with a smile 😊 thank you to all the staff for making our stay 🙏🙏

Shower needs attention, both shower heads need new washers, or replacing, also the drain in the shower cubicle is slow to drain. I understand the room is for wheelchair access. Im a retired plumber 😎

Modern outlook of hotel, Spacious bedroom and bathroom, very quiet environment, cleanliness, excellent room maid service, location close to the centre, strong wifi

Shouting in hall during late hours of the day. Could have been easily controlled by reception.

Great location very close to the centre but tucked away in a quiet corner close to the museum Welcome roof terrace and plunge pool Good breakfast

Nothing

The bed was comfortable the room was very clean and pleasant.The breakfast lacked frills but had everything we liked. The coffee was nice. The staff were friendly . It was in a great area, close to the centre and with some bars and restaurants close by.

The AC was temperamental. The rooftop pool was lovely but in the sun the artificial grass , the tiles and the metal surrounding the pool got extremely hot. I burned the sole of my foot on the surface when I forgot to put on sandles when I went to put something on the table. I say this only as a warning to others.

Great location, close to bus, train station. Situated in the Old Town, 10 mins from stops on the open Top Tour buses. Breakfasts were excellent. The staff were very helpful when ordering taxis, helping us organise our days out there. Seeing the cathedral was the highlight of our trip. Car parking was ok, €16 a day…but only 1 space was available which we bagged!

Earplugs are essential as there were lots of noisy party goers passing our hotel!