I loved how close it is to the United Nations Headquarters, the pool, and the overall artsy vibe of the hotel. The food at the restaurant downstairs, particularly the breakfast they offer, was absolutely delicious.

The mini-bar is way too overpriced, but the daily complementary tea in your room is a nice touch. One of the employees had a "mean French girl" attitude, butchering my last name every single time she saw me and then laughing about it, which I did not appreciate - it's not a difficult surname to pronounce, and if it was genuinely hard for her to do so, I'd rather she just stopped trying... That said, the rest of the employees I've met during my stay there were extremely professional and courteous, though.

This was my first time staying at this hotel. The reception staff were friendly but perhaps a bit new and did take a bit of time to check me in but made up for it by being warm and welcoming. Also there wasn't a line to check in when I arrived and I was seen to immediately. The hotel decor is lovely, and the lobby is welcoming with a lot of space to lounge around, have a drink and wait for a friend. Location wise its great - about 10 min to the airport. I had a suite on the 17th floor and had amazing views of the city and the lake. The rooms are bright and airy and spacious and well appointed. I was very impressed with the vegetarian and vegan options in the room service menu, which were more extensive than most of the other hotels I've stayed at.

A minor area of improvement would be that there could be usd charging points by the bedside. You get this at the four seasons now which is great as plugging your phone in overnight next to your bed is something we all need to do these days.

Rooms were spacious, the staff members were friendly and eager to serve us. The swimming pool was good for my kids and they like it

The location is far from the center, it is good location if you have a car. The price is expensive for a hotel that is away from the attractions

spacious room, very clean, very friendly staff, quiet

slow service at the restaurant

Very nice, clean and spacious room. Staff is very accommodating and efficient. Very good gym, sauna and steam room.

For the 5-star hotel with excellent lobby and nice rooms the bathroom is a bit too modest and ascetic... Would be nice to stuff it with more shampoo and the body wash - had to ask to bring some.

Specious rooms, great service, friendly staff

It’s a little away from the city center, but they provide you with free public transportation cards for the whole stay, that helps (if needed)

they gave me very let check out but they mentioned that this is from their Side and ther Is no instructions from booking.com to late check out for gunis 2 Clint

the staff was very nice and care for us in very nice way spishly Ms AURELIE

Staffs are super warm, friendly and professional! Rooms are extremely clean and comfortable! Hotel is very modern and updated. Kevin from Bell department and Nicolas from Concierge department gave us a wonderful feeling and impression! They are very helpful! We love this hotel! And we will definitely be back to them on our next Geneva trip!

The room was great; the upgrade to suite was very generous; the swimming pool was exceptional, as was the breakfast. The staff was very courteous and pleasant.

Morning breakfast restaurant was overwhelmed with the demand - so the waiting times for the orders was longer than one would like.

Great location. Outstanding architecture and style. Room with splendid views - except for two giant cranes working in the opposite building.