The location is superb. The bedrooms are well equipped, clean, warm and comfortable. The variety of restaurants is great, all serving excellent food. On the whole the staff were very friendly and helpful.

The showers in the on suits were often cold in the evening. The bar staff were not as attentive as in previous years, on some occasions we waited up to 25 minutes to receive our drinks. Again, in previous years, bar snacks were made available with drinks, this year we were informed we must ask for them.

This hotel was really lovely, great facilities, spa, bars , restaurants, right next to the slope. Breakfast was varied and delicious, staff incredibly helpful and friendly. The ski storage was great and with heated boot holders. Everything was faultless with the hotel.

We were working there and the Wi-Fi strength wasn’t strong enough to take video calls. I used my hotspot on a Vodafone network though and it was perfect, so not a dead zone but just not reliable on Wi-Fi alone

Room was large with a bath and shower and balcony facing the slopes and Chavannes Express ski lift - so short distance to walk to the lifts. Hotel additionally provided a kettle for the room. Pool was deep and a good size, so able to have a decent swim. (perhaps 12-15m long). Pool attendant was also present. Hotel staff were exceptional in their support & care of our friend who took ill and liaised with medics etc on our behalf. The owner intervened and allowed our friend who had been ill to have a late check out.

Was able to hear crying baby at night in adjacent room - and also hear late night revellers outside, walking past the hotel.

We really loved the location of the hotel and the Reception staff are so friendly and helpful. I requested an extension of our check-out because our son was still having fun in the Game room. The staff willingly obliged. We are already thinking of going back there next year. Thank you for the lovely stay.

The bar closed early in the evening. We came back from Alta Lumina at around 11:00 and there was no one at the bar anymore, although the guests were still around. The other issue we had was in the restaurant La Biskatcha. The food was great but the service was a bit slow. My husband asked the young lady who served us wine what time would our dinner be served, because we waited 45 mins before our Starter was served. We were just concerned that the main dish would take as long to arrive and we had an appointment to catch. The response from the young lady was a bit arrogant. But, she was the only one who behaved that way, the other Service staff were very kind and friendly.

Absolutely top notch location, beautiful spacious room, direct view of slopes, choice of restaurants.

Frontline rooms get noise from piste bashers at 6am but nothing anyone can do about that, it comes with the location. Service at the bar a bit patchy.

The location is the best possible. The spa area is fantastic. Overall the hotel is very cosy and very practical.

Everything was very tasty but I would love some more vegetables / fresh fruit at breakfast and an option to order a cappuccino with alternative milk. They have showers to change after skiing on your day of departure but the water was ice cold!!

the breakfast- plenty of choice hot and cold. Plenty of pressure in the shower and a temperature just right.. The location of the hotel is excellent- right in the centre of town and near the lifts shame there was no snow and we couldn't use them and had to go to neighbouring Avoriaz. Liked the balcony for our room with furniture. Lovely bar with a good cocktail list and plenty of comfy seating

The bath towels are way too small. We also found the bed very small.

Breakfast was good, however the coffee machine needs to be replaced,by, for instance a Nspesso.

Whilst the bedroom was fine, we found it too warm and simple to regulate the heating. The room lacked a coffee/tea machine, which is always a welcome addition.

Spa and pool area were great, you can swim proper lengths in the pool as its quite big. Restaurants and bar were also excellent and had a nice comfy Alpine feel to them with a lovely big fireplace and sofas. We loved La Pivotte restaurant in the hotel, with live accordion music and singing, it was great fun. The hotel is literally at the bottom of the ski lifts which is perfect, ski in and out, and also ski hire place right next door. There are convenient lockers for ski equipment in the hotel. Staff were friendly and helpful. There are loads of bars, shops and restaurants right on the doorstep. Les Gets is such a pretty village and not too big or too busy.

Our room was meant to be 'superior' but it was in need of re-decorating, it felt a bit 'tired'. The hammam area and hot tub were only available from 3.30pm which was a bit annoying, and meant they were very busy due to everyone using them at the same time.

Location is excellent. Heading to the spa after a day of skiing is fantastic. The rooms are spacious, well equipped and warm. Staff were welcoming and courteous.

Sadly, on this trip, the restaurant and tapas bar were closed due to a recent fire. However, this would not deter us from visiting again next year.