location, modern clean design, view, peaceful

The breakfast is disappointing for 5 star hotel. this is my 4th time staying here and think that they can extend to serving Bacon, sausages, instead of just salmon. also they have no lactose free milk, or lactose free yoghurts (having requested this previously) which is surprising since every hotel I’ve been to in Switzerland offers this. as a 5 star this hotel should put their clients request first. lastly the cheesecake at dinner was not ‘fresh’ the consistency was too hard as if it had been defrosted so wasn’t very edible!

Overall the cuisine quality in this hotel is exceptional with a great location both in terms of lake view, access and also proximity to City. A lovely small park just next to it, if you have a small kid. Facilities in the hotel is very modern, clean and well maintained. One of my top 3 hotels so far , i have been to probably more than 100 hotels. One special shout out to the staff. Service quality in Switzerland even for high end restaurants & hotels can be terrible sometimes. Service staff somehow can be entitled and may act rather rude around the country. So the Swiss hospitality is only a marketing gimmick in many occasions but not for this hotel. Lovely and friendly people. Very relatable and also professional at the same time. 11 over 10...

If you are interested to work out, i recall the gym was rather small but eventually this is a boutique hotel. Not much criticize to be honest.

The hotel is in the most relaxing area near the lake. It’s to beautiful to woke up and you see the lake while still in bed. The balcony is amazing I could set there the whole day. Walking around the hotel and going into the city and streets that go up the mountains are great.

The housekeeping need more training as they don’t clean properly. Also, They start the dishwasher for only a dish or a cup which is a waste of money and resources such as electricity and water. I suggest hotel bring smaller dishwashers that operate for short time as the ones in the room goes like for hours.

Unique location. loved sitting on the room-balcony enjoying the view. fantastic breakfast outside on the lakeshore. Very entertaining speedboat transfer to Zürich with charming and friendly captain Joe!

we expected a different vibe in the house. A trendier one. even though the staff is young and hip, it doesn’t reflect the rather formal and boring business-like ambience. No music in the beautiful outside bar/lounge area and barely audible in the indoor bar/restaurant area which features rather disappointing furniture with a hint of kitschy, old-fashioned marina-style elements.

Location is close enough to Zurich Central by train, just one stop away. Yet we get a more tranquil and quiet ambience at the property. The lakefront view from room and breakfast hall always lift you up. Night scene is also beautiful. Shower with both a sky shower and a side jet is so relaxing and refreshing! 5-star service with the personal services of pick-up services from Thalwil station is a huge bonus to add to convenience. And I really appreciate the friendly and warm services of the pick-up driver. It is a big comfort to be picked up when we return tired from outside at night.

Breakfast buffet was small though there are more choices on the menu. However, one does not feel the free choice of a open buffet spread. Basic items such as eggs, bacon and ham could be provided on the buffet bar. Pancakes were good except that it was disappointing to be told they had run out of maple syrup on 2nd day breakfast there. The staff offered honey instead. One other thing about the room is I wish there is a bit more firm support from the bed mattress. Overall still comfortable sleep there.

Beautiful place and hotel rooms

Becareful not book the lake level room , there is very few lake view , when we booked the restaurant has private party , we need to eat very far around 5km from hotel ,our room has terrace , the party people was smoking in front and they crosse by our windows frequently, make us upset, we ask for move to upper level hotel charges us 100frs in additional ….

We were spending the time of our stay under the supervision of Dr. Frank Pleus and needed privacy, quite and a space to prepare our own simple vegetarian meals. We could not have been happier with the accommodation and facilities provide

The bed is wonderfully big but the space and position of the adjacent bathroom is not perfect

beautiful, clean, accommodating. staff was wonderful and always helpful. views we amazing. worth every dollar spent. will book again.

nothing to mention

I loved the extreme cleanliness and the friendly and efficient staff. I also liked having a small fridge and microwave.

The bed was just OK. Nothing too bad, but it wasn’t up to the high standards of the rest of the hotel. It creaked and was a bit lumpy.

The hotel is very nice, the view is wonderful and amazing, the staff was amazing they're very friendly and helpful and you feel with them like you stay with your family, the hotel is very clean and they have a very good restaurants

Everything things in this hotel is very nice and we like it