Well planned interior, space well-used. Place to sit and eat, fully-equipped mini-kitchen, big bed. Mattress itself comfortable. Controllable heating. Very tasty on-site restaurant. Nespresso coffee machine in room.

Pillows wasn't comfortable at all, and they don't have alternative options (at least, at night). We had to wrap blanket to get something soft and not thick to sleep. Air is quite dry. Water from the shower splashes outside, including the corridor and room since there is no door, and bathroom door doesn't stop it. Lighting in the room is insufficient... It is quite dark in the room and the spot lights over the table around eating/seating area is too focused, so it glares from any surface. More soft bulbs would definite make things better. Restaurant doesn't work on Sunday.

location is great for me, as it’s not in the busy center and also close enough to it. Supermarkets few steps away, train station , restaurants, shops 5 minutes away. Excellent air conditioning, good size room, clean, window opens with a view of a lovely street, laundry room, parking lot in the basement and great people at the reception especially Mahmood.

consider adding more machines in the laundry room, there is only one on the ground floor and the waiting list is long, there is another one on the 4th floor but not sure how many machines are there. But the waiting is long, takes more than 24 hours.

It is a 5-7 min walk from orelikon station. There is a large coop supermarket in 3 min walk. The supermarket open till 9pm. Close on Sunday. The kitchen was functional to prepare simple meal. There is a free laundry room that can be use if no one book. Need to bring your own soap powder, otherwise, can purchase with a fee. Quiet location There are restaurant nearby 15min train ride to Zurich Airport The family room is functional with good dining space for 5-6 Persons The bed was comfortable There is a small gym

The laundry room can only be use by 1 person at a time.

Everything! Best hotel I stayed on the whole Europe trip. Location was quiet, A/C was working well, sauna and fitness area wonderful, crew very friendly and helpful, close to the airport and downtown, nice shops/restaurants nearby in walkable distance. Great breakfast/dinner options in the hotel as well. The bed was very comfortable. The amenities were new and shiny. The room and the hotel in general were very clean. Exceptional experience!

Nothing

Whether it was the cozy ambiance, the top-notch service, or the little touches that made all the difference, ACASA Hotel Zurich exceeded all my expectations. I can confidently say that this will be my go-to hotel whenever I’m in Zurich. Special thanks to David, Eugen, Surgey, Rakib, Jo, and especially Frederico for his professionalism and for taking care of every single detail, going above and beyond to make our stay wonderful. Thank you for the excellent service ACASA team, & for making our stay so enjoyable!

The staff were lovely. Definitely greeted us with a smile and happiness. We were given a card for our honeymoon with them wishing us well, very nice. Room was great to relax in after a 17 hour flight.

Only thing that could’ve been better would’ve been a better shower set up. Every time we’d shower the water would go everywhere into the rest of the bathroom.

We really liked the position as it was a 5min walk to the Oerlikon train station and 10min from the Theather 11 or Hallenstadion. The room was nice, pretty quiet, modern and clean and most importantly it was pitch black at night which we really value. The bed was very comfortable and there is a boiler and coffee macchine as well as water included in the stay.

We had both when checking in and when checking out only one person at the desk that was busy with another client so we had to wait a bit. The entrance is a bit small so when many clients are there it gets busy and tight.

We had a wonderful experience at Acasa. Breakfast was superb. The room was very comfortable - bed, facilities, Netflix were great. Cleanness was on point. The SPA area is also nice as long as you manage to find a moment when it is not busy there. The location is right next to the big station, easy to get to the center or airport.

Just a small point but it seems that no or not all the information from the pre-checkin that we have been asked to do gets actually communicated to the system, so we had to provide some of it again upon our arrival

Great Location...5 minutes to Oerlikon train station,Coop supermarket across the street. The hotel was amazingly clean,apart from 1 day where they missed cleaning our room.Staff in the reception were superb.Breakfast was delicious, with a variety of options Continental and Traditional. The Twin room had coffee and tea making facilities plus fridge.

Pillows could be more plumper. And the A/C could be more colder.

We were provided with a very quiet room as requested, which was wonderful. The temperature control worked well, the bed was comfy and the smart-tv was easy to use. The black-out curtains were also a big plus. The hotel has its own parking garage (a bit pricey). Breakfast was excellent with eggs made to order. All the staff was friendly and helpful. The location itself isn't anything too flashy, but it has easy and well-connected access to Zürich's public transportation network. We used the Zürich card to get around.

The use of the shower caused the bathroom (and even part of the main room) to flood, because of the way the showerhead is set-up and the very small divider separating the shower from the rest of the bathroom. We noticed some hairs on one of our toothbrushes and the protective cap laying on the floor: clearly it had fallen alongside some other toiletries during housekeeping. Anything can fall of course, but if we hadn't noticed my wife would have brushed her teeth with a very unhygienic toothbrush.