We had an excellent stay at this hotel. The staff was lovely, we felt at home. It’s a good quality/price option. The staff was very helpful either to accommodate for vegan option on the menu or provide guidance for going to town. The staff was very friendly.

The room is a bit noisy since the window is on the main road. Nothing excessive. You need transportation, taxi or tuk tuk to get into town. But we knew when we reserved, we expected it.

Management and staff are super; very friendly and always helpful to support us with airport transfer and breakfast packages for early departures. The rooms are clean and the facility is well maintained, dinner in the restaurant was very good. The lodge is easy to get to on paved roads (unlike many other locations in Arusha), but there seems to be an error on the booking.com map.

The location on the booking.com map is not correct. The lodge is further South, ca. 10 km from the city centre. Check google maps for real location.

The hotel is really good value - a great, clean room with good AC. We arrived pretty late for check in and had to leave at 5am but the staff were friendly and helpful and organised a box breakfast for us. A great stay before our safari.

The hotel is pretty far from the city centre / restaurants but you can eat at the hotel. The WiFi in the room was a bit unstable but it worked well in the reception.

It's our first ever visit to Arusha, Tanzania and we were in awe of how beautiful this place is. Reaching the hotel we were superbly impressed by how accommodating and professional the hotel manager Joseph was. He gave us a really lovely room upstairs with a huge balcony. Super comfortable bed with mosquito net, with hot shower, everyday the room is well cleaned. The food was delicious and even the other staff were extremely of excellent service. Great value of money for the nights we stayed in. Well recommended 👌 👏

Joseph is amazing. So caring and cooperative. The staff were polite and friendly.

The food. However it’s something personal. My friend and I didn’t like it. Breakfast was ok. The location is not near city center. And you can’t just go out and get a ride as a girl. So you have to spend more than usual for transportation

The breakfast was really good, it's not a contintental breakfast but they offer eggs in all variations, toast with avocado and croissants. And there was plenty, so can definitely recommend it. We arrived around 22.00 and didn't had the chance to go for dinner yet, but they still wanted to make some food for us which was really good.

WiFi was not working in our room, but they immediately called their IT company which came the other morning to fix it. So they are really customer focused. Location is a bit far from the city centre, but a tuktuk would cost you around 3 dollar if you're good in bargaining. They can call them for you and agree on a price if you want.

Cleanliness, comfort, staff and food and price were the high lights of our stay. The manager Joseph was extremely helpful, speaks great English and helped with anything we needed including transport. The rest of the staff were very friendly, professional and easy going. Some reviews have mentioned that it is a bit far from Arusha but that was a benefit to us. A lot quieter but still not too far to town. Especially with good food and drink we had no reason to go anywhere. We stayed 2 nights, went on safari and came back for 2 more nights. Joseph stored a bag for us and told us not to bother paying until our second stay. Felt like home here. With nice views as a bonus and pleasant grounds.

Nothing

We booked Mrimba Palm Hotel for two single nights - one after trekking and another one after safari, as well as two last nights in Arusha. Unfortunately Googlemaps and Maps.me were showing wrong location of the hotel, which was a bit of inconvenience to us as we wanted to walk to the center (difference of 5 km). That is why we needed to cancel the booking for last two nights and stay somewhere closer to the center. Besides the location everything was exceeding our expectations - the room was spatious and clean, mosquito net was provided, staff was very friendly and the hotel's restaurant serves very good and fresh food for fair prices (mostly 15 000 TZS per full meal). Breakfast was ok - we could choose chapati or/and eggs. There were also fresh fruits, croissants and coffee available.

Location - missleading description on Booking.com as well as wrong pin on Googlemaps and Maps.me. This problem should be already fixed :)

Super friendly and polite staff! The service is absolutely great. They work hard to give you the best experience possible. The food is also delicious and the bar has a great ambiance. The rooms are spacious with a big balcony.

Only thing is that I would've liked a curtain in the shower so the bathroom wouldn't get completely wet after a shower. Also the shower has warm water for only 5 minutes.

Clean room with a balcony.All the girls and the manager of the hotel were so professional and kind to help us with an issue that we faced with a bolt driver. The restaurant offers dining with set menu and the food was tasty as the breakfast too. I really appreciated that they looked after my food restrictions that I have mentioned before our arrival.

It is a bit far from the city but it is not an issue .They arranged a taxi to drive us anywhere we wanted.