The room was large, with a balcony shared with other rooms. The location where the inn is located is well wooded and pleasant. We only went there to sleep and didn't leave, so I can't say if the location was good... the staff were always extremely attentive and ready to help us. The breakfast was excellent, with a lot of food and dinner was also delicious and filling at a very fair price.

Unfortunately, when we arrived, the hotel had no electricity and when we went to take a shower, there was no hot water either. They tried to improvise another bathroom for us to shower, where the water was so hot that we couldn't use it. I had to take a cold shower, but they quickly resolved it and my husband took a hot shower in another bathroom. but the staff was always very helpful. The inn was silent, but right next to our room the neighbor had a cow and chickens, which started to moo and sing at dawn...it's not the hotel's fault, but it wasn't very good...

We had an amazing time at Bright Star! The staff were all incredibly friendly and helpful throughout our stay, especially January the proprietor/manager. the inclusive breakfast was also fantastic and well-balanced. would highly recommend this little gem to anyone spending time in Arusha on a budget! it’s also well situated to restaurants/bars/other places of activity so you won’t be short of places to go out. If you decide to stay in, the dinner menu provides a wonderful selection of local dishes, all freshly prepared and very delicious!

The door to the balcony was closed off despite being advertised as being open for use; however, this wasn’t so bothersome and we should’ve inquired further from the staff.

Comparing to other Hotels in Arusha, the Bright Star Hotel is very cheap. The toons have their own toilet and shower. The breakfast is very good and included in the price.. The staff is very helpful and can do anything for you. They can arrange cheap taxis for local prices.. Arusha can be very expensive, but if you go the Bright Star Hotel, then you have made the right decision.

The 3 staff at the Bright Star Hotel, Esther, January and Witness were all really kind and helpful, they made you feel part of the family immediately. Breakfast was amazing, they will cook you up a delicious and huge plate of food which will keep you going for the day. The hotel is a little out of town but there are family houses all around and I really enjoyed the out of town feel. I highly recommend a stay here!

The water pressure for showering wasn’t great but it was a small issue 🙂

The hotel is great - comfortable, with a spacious balcony, sockets by the bed (not to be taken for granted in Tanzania!), stable hot water with good pressure (also not to be taken for granted! In two other hotels I did not have hot water for the whole stay, which was ten days). Breakfast was very tasty as well. The room and bathroom were perfectly clean, not a single dust, no insects. Outstanding! An exceptional asset of the hotel is people. The personnel is just amazing! Wonderful people. Very flexible, kind, friendly and understanding. The time of my flight would change, but the driver showed up very early, so I did not need to wait outside in the middle of the night. Very willing and ready to help with any circumstances - I checked in early morning, checked out slightly later than I should have, and all the time I was very welcomed. I really enjoyed my stay and could recommend this place to any tourist.

Great place to stay in arusha.. Great room with balcony. Watch monkeys playing in the morning staff were great so polite and full of fun. Big thankyou to January for help in finding places. The food served was fantastic especially the beef stew. Was able to leave luggage while going off camping. Great place

Nothing not to like

A great value. The staff were wonderful and went out of their way to help. The breakfasts were big and delicious. Loved how the room had an outdoor terrace. The hotel and grounds were very nice and well managed. The location seems a little tucked away but within about 5 mins your at the main road. Across from it are a couple good restraunts. The food in the hotel is also very good. All the safari operators were familiar with it and could find it easily.

The rooster across from the hotel makes a very good alarm clock..haha

All the staff were very friendly and helpful. I should thank Mr. January, Ms. Esther, Juan, Winney, Sarafine, and Witness. All were very well behaved and when ever you need anything they are always there to help you. They keep the property always Very clean. I think this place gives you a home away from home. I thank Ms. Veronica and team for giving us a pleasant experience.

Really pleased we stayed here. Initially worried as it was a few minutes in a taxi from the bus station, but it proved to be a really good move. Staff friendly - Veronica excellent, breakfast good, kids had a little area to play in, great BBQ food place 2 minutes away. Clean, tidy and relaxing - good value for money.

Nothing

When I think about Bright Star Hotel, I think about home in Africa... Room is nice, bed is comfortable. Terrace is perfect place to relax, yard enables peace from busy city of Arusha. We had amazing food, and A LOT OF food. There's supermarket in nearby. But the most important to mention are people. Veronica and other staff are very kind, helpful, always there to help. There's no problem for them. Me and my husband felt really comfortable and if we ever come back, we'll choose Bright Star Hotel.