Hotel location is the center of the Arusha town. Near to any place that a tourist need. All basic facilities and amenities also been provided. Any problem,just call and ask to reception, they will manage it soon. Internet is up down but the reception from beginning already tell us the tips to make your internet experience smooth. All hotel staffs also nice , especially Daniel. He even help us to exchange money with best rate.

My room was a room without view. But this is my own fault. When booked the hotel I forgot to request a room with view, which actually the hotel have and can provide.

Clean, next door to main bus station, great helpful staff, hot water, comfortable bed, soft lighting over the bed if thats what you need, misquito netting set up over bed but also ac if you need it......ticks all the right boxes. Not luxury but its not priced for that

Lots of people complaining about the bathroom getting wet when you shower - it does - so ask then to give you a spare towel to use as a bathmat before you walk into/out if bathroom....problem solved The window in the bathroom doesn't shut tight so rattles..... get some toilet paper and wedge it between window and frame ......no more noise Too much street noise - you're in the middle of a city with 400k plus people! Ask for a quoter room, upper floors,, shut the windows, use ac, take ear plugs, accept you're in Africa!!

The staff at the hotel was amazing, really, very helpful, kind, very nice. We have been traveling around the world and all the Rich team was exceptional, like a 5 star hotel, especially the manager, Daniel. The place is well located, just next to the central market, is very clean, good food and good options for breakfast. Wide rooms. And you feel very safe inside. No mosquitoes also! We were very happy with our stay. It’s affordable also. We give it 10+ points. Thanks for everything.

There is a hotel in the middle of the city, so it's convenient for us to buy something and transfer somewhere. All facilities keep clean and all staffs attitudes are very polite. I went to Safari tour thanks to one of the staffs. He arranged a suitable plan about Ngorongoro crater day tour. I had dinner in the restaurant on the first floor. Traditional food is very delicious.

The location is very good, close to the city centre Good price Very clean and good hot water supply Good option if you are looking for a short stay, but not quite comfortable for more than 1-2 nights stay

The washroom is extremely small. The shower is literally above the toilet. No shampoo, only 1 towel There was no socket near the second bed. And no any others. I had to use the one of my friends bed

Centrally located in heart of the town, easily accessible, and convenient place. Good rooms and friendly staff. Staff is very friendly courteous and going extra mile to ensure guests comfort.

Appreciate the Hotel Manager Mr Daniel for his continuous support and guidance for the new tourists.. Thanks to him for his help in guiding us to Safari with appropriate references.

Great hotel for a very reasonable price. Room service is available. Extremely friendly and helpful staff! Overall, a great experience

Only thing I found uncomfortable was cold nights. Room does not have heat, and got colder at night. Staff gave me extra blanket.

The staff is really really nice and helpful. The location is very central and the place is clean. It's good, that there is a restaurant where you get good food and breakfast.

The only thing that was a little issue is something the hotel can't do anything about. The mosque is very close and sometimes very loud.

The staff were soo helpful! I wanted to book for a bus to DarEsalaam and they really helped.

The bathrooms have no shower curtains. When you shower, water floods the entire bathroom area. Minor thing though.

The staff was very friendly and helpful. They were able to help me with everything that I asked for, always with a smile. The room was clean, well-lit, and reasonably priced.

The beds were hard and uncomfortable. I had some back pain after sleeping. The pillows were hard and very flat.