Super conveniently located near the southern Chiang Mai Gate, most areas of interest were w/i a 30-minute walking distance and CNX was a short 10-minute Grab ride. Appreciated the clean room and truly enjoyed sleeping in the comfy bed. I really liked this accommodation so much that, when I decided to extend my Chiang Mai stay, I checked here first to see if there was availability and, thankfully, they did!

The only gripe I had was the lack of a table or countertop to place your items. Since I was a solo traveler, there was an extra bed in the room where I placed all my items. Otherwise, I think placing a small table w/ a chair in the single/double room would be very helpful.

The owner and staff are friendly, making it feel like you're staying in a family home. The rooms are clean and modern, with new bathrooms. No pool, no spa or any of that other stuff, but that's ok because the location is so good. Free wifi, but I found it easier to use my phone's data. I'm hesitant to recommend it too highly, not because of any shortcomings, but because I want to ensure there are still rooms available for me on my next visit to Chiang Mai.

I have nothing negative to say.

Staff were very friendly and helpful. The rooms were clean and comfortable. The location was great in the old town.

No lift

La situation au top, la gentillesse du personnel.

Very convience location,quite and feel safe even walking early morning at 5.00am or late evening

No credit card facility

Clean rooms. Super cute updated decor. Friendly staff. Great location.

Location close to main street for transportation, clean room, and staffs are supper nice.

n/a

Great location next to my favourite spots in the city, smiling staff, very comfy bed, nice bathroo.

No natural light - the bedroom window looks out onto a a corridor and I could hear everything going on there. Staff (except for one lady who was nit present most of the time) spoken very little English which made a bit complex when trying to book a taxi

The hotel is clean and new, very good location, close to the Chiangmai market, convenience stores and lots of street vendors.

The air conditioner makes sounds once in a while, I was shocked several times. The address information from Booking.com is wrong, I eventually found the hotel by searching Lanna Haven Hotel on Google maps.

Very good location, in city center, close to Chiang Mai southern Gate. Very fair price. Good hotel design

First time in my life a hotel demanded us (not kindly asked) to change rooms after 2 nights (we book 5 nights). Reason they shared was to accommodate another older guest arriving, and our first room was on ground floor, more accessible. Either the guest didn't share his mobility issues at booking (but would you really forget to mention that your room has to be on ground floor to a hotel you book ??), either the hotel just wanted to maximize their occupancy, or they knew about the request and didn't factor it in their room arrangements until last minute, which is more likely. We asked for a discount, for changing room, which they refused. Other issue : the night person doesn't speak 1 word of English. Has to call someone and u have to talk in English to that person, who explains to the night person what's your request, and all exchanges like that at night. Day staff are English speakers though. Minor inconvenience : electric plug on 1 side, not both sides of the bed Minor inconvenience : you have to air a little the room if you take a hot shower, the air exhaust fan isn't good enough on its own Overall given the extraordinary hotel / accommodation opportunities in Chiang Mai (by far not my first visit, I had lived there for a couple of years and come back from time to time), this hotel is ok as backup if no other accommodation in your price range (at Songkran period, or Loi Kratong period when all hotels are quickly fully booked... which was our case here during Loi Kratong).