My recent visit to Zazen Spa in Koh Samui was nothing short of extraordinary. Despite the unpredictable weather, the experience was made memorable by the commendable service and attention to detail demonstrated by the spa's staff. The moment you step into Zazen Spa, you are met with an ambience that exudes tranquility and warmth. The staff members are the epitome of professionalism, their politeness and helpfulness shining through their every action. They go above and beyond to ensure that each guest feels special and taken care of. The beachside villa we stayed in was simply stunning. With its tasteful decor and comfortable amenities, it provided the perfect sanctuary for relaxation. The sound of the waves lapping against the shore, coupled with the serene setting, made for a truly rejuvenating retreat. Unfortunately, I fell ill during my stay. However, this did not dampen my spirits as the staff at Zazen Spa ensured I was well looked after. They regularly sent comforting cups of tea to my room and frequently checked on me, demonstrating an exceptional level of care and compassion. The weather may not have been on our side, but the hospitality and the overall experience at Zazen Spa more than made up for it. This is a place where you are not just a guest, but part of a family that takes care of you when you're in need and celebrates your wellness when you're in high spirits. In conclusion, Zazen Spa in Koh Samui offers more than just top-notch spa treatments and luxurious accommodation. It offers a home away from home, where each staff member works tirelessly to create an atmosphere of comfort and care. I can't wait to return and relive the wonderful memories I've made here.

The weather was bad, but that was out of the control of the amazing staff at the hotel!

The pool was very nice and plenty of comfortable sun beds. The service around the pool eg getting towels and drinks also good . We had a garden room, beautifully furnished and very large, but steps within were a little dangerous.

I think we should have been informed that it was a “soft”opening, as all facilities were not open,such as the spa. The menu both breakfast and dinner were limited. Where was the Thai noodle soup for breakfast? The one dinner we did have was awful and our money was taken off the bill.

Beautiful property and a warm, authentic 5-star service that’s hard to find on the island. We spent two weeks here and are very happy with the choice. Excellent restaurant and pool area and such a tranquil, quiet setting overall. No sounds of club music thumping late in the night, like you find at some other high-end places that are a bit to close to the action. It's super peaceful at Zazen. I enjoyed using the yoga room and gym, and it was great to have the option of walking on the beach to/from Fisherman’s Village. Top notch staff as well, service-focused, warm and friendly. Will look forward to staying at Zazen again!

We visited during the rainy season, a particularly intense one. Can't fault the resort for the weather and appreciated how hard the staff worked to uncover the pool furniture for the brief moments of sun between rain storms! They took care of guests very well in these conditions, which are expected in that season.

The attention to detail in the design of the hotel and grounds was amazing. The staff were always very attentive and respectful without being over dominant. The quality of the fixtures and furniture was very high. All the rooms and grounds were cleaned and maintained to a high standard. The food for the included breakfast and the optional evening meal was prepared superbly and served with great care and respect. The hotel owner was friendly, polite and helpful yet discrete and respectful. All in all an amazing boutique hotel where you are treated as a respected individual rather than just a paying customer.

Nothing

Good location very private

small boutique hotel. Amazing room, great customer service.

unfortunately the spa was not open nor the pool bar, a little naughty of the hotel as they didn’t advise of that until they had been paid the 50% deposit !

Outstanding hospitality

Nothing!

Excellent staff. Nice hotel!

Construction work was noisy near the swimming pool.

We stayed in a garden room which was lovely, the pool was great looking straight into the sea, and the whole area looked lovely especially in the evening when all lit up. Staff were very helpful too.

It’s on a really busy main road, and they have only have a small area of beach - but you can’t walk along the rest of the beach without tip toeing over rubble from the building site next door. So to access the rest of the beach you have to walk down the main road and then sneak through another hotel and use their beach access! We were told this was because of unusually high sea levels! But it was like that our whole stay. They are still renovating and building so there’s quite a few workmen around and often drilling/building noises. We asked at reception when we arrived about the drilling noise by the pool and were assured it would only be that day, but it continued intermittently throughout our stay. The restaurant food was nice but limited menu choices particularly if you’re veggie. They refer to it as a soft opening at the moment so there’s limited options - and no spa. Which was annoying as I had emailed them back in October following another review and was assured all work would be completed by Feb. They literally emailed us 3 days prior to arrival to explain about their ‘soft opening’ - but we’d already fully paid a week before and it’s too late to find anywhere else at such short notice. It all felt a bit disingenuous.

Breakfast is not very good not a lot of choices and should close later like 10.30 or 10.4