The chalets are basically brand new, with no wear or tear, nice and clean; far larger than they seem in the pictures! The little patio areas are beautiful, each with their own bathtubs. The pool area was particularly impressive, peaceful and clean, right next to the small restaurant/bar so you could order drinks to your poolside sun lounger. I was even able to arrange with reception to get a foot massage on our patio from one of the Thai masseurs up the road. I read some previous reviews complaining about the free breakfast which I found to be completely unfounded. The breakfast is included as standard in the room price, what is there to complain about? It wasn't a full English breakfast like we'd get at home, but they had a la carte options for everyone, fresh fruit, ham and cheese croissants, bacon, eggs, toast, etc. and even a breakfast salad option which was a fantastic healthy option which you wouldn't normally find anywhere else. The bar/restaurant staff were so friendly and the reception staff so helpful. The morning we checked out we had to miss breakfast as it was early, so they made sure to box up a couple of free croissants and takeaway coffees for us for the road which they didn't need to do, it was a genuinely thoughtful parting gesture. Beyond impressed by the location. 15 mins drive from Ao Nang, if you like that sort of touristy vibe. Klong Muang beach was an absolute dream, 10 min walk down the road with beautiful and affordable beach bars and restaurants. The road the resort was based on was full of fantastic eating and drinking venues, either lively or quiet, whatever you fancied. We were beyond impressed by both the location and the resort itself. We'll definitely return again on our next visit to Krabi.

Not the resort's fault, but just a word of warning - We rented a bike through reception which was a mistake. They delivered a bike directly to the hotel after we paid upfront so we weren't able to check the bike before we rented it. Very expensive (300bht per day) for what must have been the cr*ppiest bike in Krabi. It rattled and wobbled and broke down on us in the middle of nowhere an hour away from the hotel and we weren't able to get hold of the hotel reception by phone for help. Luckily some locals took pity on us and gave us some help. I'd suggest going up the road for bike rental and choosing your own bike.

the place is completely amazing and the bed is super comfy!

we had to live a deposit of 3k baht or passport just for 3 nights stay , never been asked for a deposit for a hotel room before. last night an alarm on one of the rooms did not stop , we had to go to the reception and no one solved we ended up falling asleep with the alarm noise already after 3 am :( ruined completely our last night and morning because we ended up waking up later than usual breakfast could be improved

Clean, nice balcony , nice kitchen, good kind staff, nice garden , not over crowded.

Almost nothing in vicinity of the hotel. The location is 20 min from ao nang beach. If they offered a shuttle service from the hotel to Ao Nang I would've given them 10 stars

We booked family room (2 adults, 2 children). We got 2 separate sleeping rooms, 1 living room with kitchen, 2 bathrooms, 2 bathtubes on the terace. Loy Chalet resort is surrounded by many flowers, exotic trees, there is hidden jungle trail with watterfall as part of the resort, you just need to walk around and explore! Definitely eden for flora lovers. Restaurant with tasty foods (cheap comparing to Aonang restaurants) bar and pool open till late night. Receptionist Am was very helpful and very kind. We felt very welcome! Pool is quite large we had a lot of fun with children there, no matter if sunny or rainy day! We would defenitely come back if we would in the Krabi are again! We were in love with Loy Chalet. PS: wifi excelent

Situation of the resort is aporox 12 mins from the beach. The near area is not very attractive, ideally you should have car/motorbike or organize trips. Hovewer I dont see it as huge negative as the resort itself is amazing - you can stay by the pool or in the private bathtube and chill out for few days in the paradise without lot of people!

The resort is super nice and super clean. We had 3 Villas for 3 people which was really cool. The beds are hilarious comfortable and the breakfast was also nice. The whole staff is super kind and helpful and I also would like to mention that the receptionist Oris was super friendly and always tried his best for us :)

amazing bed very comfy pool very clean too!! receptionist was so friendly

food was shocking bad no lunch options. Ran out of chips. English was really bad

The property was good and the stay was comfortable. My appreciation to Um who handled our check in and check out efficiently and arranged for our outings to 4 Islands, Hong Islands & Kayaking trips. The food there could be a problem as we practically had to live on sandwiches which are prepared exceptionally well by a lady there. (Did not get her name) Breakfast is a limited menu unless you can live on meat and I did not see any notable Lunch & Dinner menu.

All lack communication skills unless you know Thai and survive the stay using sign language. Or you can show them Google pictures to sink it into the staff there. I did that once to show them how a chilly look.

everything! it was a brand new hotel

the location: far away from the city and tourist activities. taxis are very expensive

Brilliant, friendly and attentive staff, pristine rooms and a beautiful little slice of heaven. The rooms are massive, well-presented and even had a little kitchen area, which we didn't use. The bar area is where you have breakfast too and breakfast is free. Laundry is done per kilo which is more ideal than having to pay per item at hotels. Food is pretty good too and there's a supermarket just a short walk from reception to the end of the driveway to get essentials like water, toiletries etc. Happy hour is pretty good and you can book tours and transfers at reception which made it super easy, no fuss and the whole experience was seamless. A great find and we will be sure to come back!

It was tucked away but not far from Ao Nang so we had to get taxis to get anywhere.

Very nice and spacious rooms/huts. Everything seems new and is nicely designed. The a-la-cart breakfast is great and all the food tasted very good. Takeaway breakfast is possible if you go for a daytrip. The pool is open until 10PM so it's nice for a romantic evening swim. The staff was very helpful organizing scooter or airport transport.

The location is a bit outside Ao Nang (next village), Taxis/Shuttle buses don't go there without extra charge (recommend renting scooter with is cheap for 300 baht per day). We had to change the room middle of the stay and I realized we were not the only ones that had to do so, so I believe there is some improvement potential in capacity planning. Breakfast could have more options for drinks (i.e. they have only black coffee w. milk and no Cappuccino/Latte etc.)