Phutawan Resort is amazing. The location has the best view of Railay East bay. The resort is a short walk from the main walking road, however there is also a shuttle tuk tuk if you don't want to walk. The pool has an amazing view and lounge chairs. The breakfast is very tasty and has a lot of different options for food. The room was spacious with a balcony.

The place is a little bit dated, especially the bathroom which had a door that didn't close properly.

Great location, lovely view from the top floor rooms. Swimming pool nice and kids enjoyed but very in need of some tlc with loose tiles etc. bar drinks not amazing, restaurant food ok but a bit pricey. Reception staff pleasant but not hugely “on it” in terms of help arriving and checking out. But worth it all for the view and location

Room staff and porter staff amazing. Reception and bar/restaurant less so - just lacking a bit of understanding customer expectations for eg when arriving with a family offering directions and not amazing English unfortunately. Worth it for location though

It is an amazing hotel, with a very nice view of Railay bay. It has a cozy feeling and the room was very tidy and carely prepared for our stay. Staff was very helpful and assisted us with organizing a transport to Krabi airport.

There was a huge delay when ordering omelet or scrambled eggs in the breakfast - one of days it was even forgotten. When doing the check-in we got a 10% discount coupon, to be used to order foods and drinks. However we were not told this is only valid in the pool area (and this is also not written in the coupon itself) - after ordering food in the hotel restaurant we could not use it :(

Excellent communication prior to arrival. We arranged an airport transfer and it was positively seamless and well-organized. Upon arrival, we were welcomed with delicious, refreshingly cold butterfly pea flower tea. We were wowed by the location and scenery and the pool with the view. We had 2 large family garden view rooms for our group of adults and teens and it was perfect (3301 and 3201). Water was provided daily (4 small bottles per day per room) but I would’ve appreciated the opportunity to refill my reusable water bottle with filtered water instead. Happy hour (3 cocktails for the price of 2 between 3pm and 6pm) was nice. We enjoyed food at the pool but it was definitely slow. Breakfast buffet was a hit for 2 of us and a miss for the other 3. The Thai breakfast options were tasty as well as the fruit selection. I loved having the small curried crabs one morning. The breakfast sustained me until dinner. Staff was all around great and we had a truly lovely 4 days at this resort.

Rough surface in and around the pool. Small windows in the bathroom that allowed bugs to enter. The music at the pool was obscene at times. In general, Railay beaches were crowded and we felt the noisy boats could be better managed and controlled. Perhaps there could be one beach designated for boats arriving and departing so that the other beaches could be peaceful. The trash situation is also very disappointing in the area in general. The path into the commercial areas smelled of urine and littered with bottles and cans. Wished visitors were more considerate and responsible. More trash cans in the area would definitely be helpful. Can’t completely fault the resort for these issues but perhaps something more can be done.

Great location, friendly staff

Room could have some close storage like wordrobe

Unfortunately the resort was booked while I was on Railay and I only stayed there for my first night. I wish it could have been longer. It had the best food I found in the area, and great lunch and smoothie option. They handled the airport transfer perfectly, and made the somewhat nerve-wracking journey pleasant. The room was so nice, amazing view, super friendly staff and delicious breakfast. I actually walked up there several more times when I was on Railay Beach to eat at the restaurant. Quiet, remote area from the busy-ness of the beach fronts.

The resort was full so there was never a beach chair available, and so was not really able to go into the pool.

The place the hotel is located in is absolutely amazing. In the middle of the natural park with view to the ocean. The pool and its area have the best view, and the music at the pool also helps creating a wonderful atmosphere. Walking 10 to 15 minutes you are already at 2 of the most beautiful beaches you may have seen: Railay Beach West and Phra Nang.

The room needed some fixing / updating, and the area sorrounding the different rooms / bungalows, with slopes, should be better adapted, so that there aren't risks to slip down. Breakfast could also be improved. All this could have led me to score a 7, but the location of the hotel is so amazing, that I can't score less than an 8.

We stayed there as a family with a 19 and a 15 year old daughter for 10 nights and booked 2 grand deluxe rooms. This hotel is amazing and we fell immediately in love with this peaceful paradise. The location is simply lovely, the lush tropical surroundings are balm and soul food. The rooms were spacious and comfortable and beautiful. The breakfast was great with warm spicy dishes, all kind of egg dishes freshly made and continental breakfast like toast, honey, bread, muffins etc. It is just a ten minute walk to the beach, often with monkeys accompanied, we loved the show. We chose the private transfer from and to the airport and would recommend it, it was perfect and inexpensive. The offer of Thai massage and cooking courses is great, we really enjoyed it. Also the food for lunch/dinner at the terrace near the pool as always tasty and good priced. The staff was simply wonderful, always friendly and helpful. It is heaven on earth, intimate and gorgeous. No better place in Railay! Perfect for everybody.

Everything was great.

Staff were amazing. Lovely little walk to main bars etc past an amazing cave to look in and monkeys. Scenery and plants were beautiful. Nice little pool always a free bed with best little bar for food and drinks. Looked like all accommodation was close to pool but completely private. Room was big with a huge very comfortable bed. Great a/c. Nice breakfast with plenty of options. Can’t rate this enough and I don’t normally do reviews.

Only down side nothing to do with hotel was the jelly fish and it was super hot while we were there.

Their staff is extremely kind and helpful. The service at the pool bar is fantastic, and if you so desire you can order from the swimming pool. The prices are also very reasonable and the quality of the food and drinks is excellent. The location of this resort is stunning. Not only is the view exactly as beautiful as shown in the pictures, the resort itself is situated right next to the undisturbed jungle. This offers you a chance to escape the touristic and somewhat tacky walking street of Railay. Beyond that, we were lucky to spot various wildlife from our room, including hornbills and spectacled leaf monkeys, and we heard the cries of gibbons in the distance.

Nothing