Great location and staff

No mirror in front of the sink. No room service

The room is immaculate! Spick and span, with the biggest bed I've ever slept on, and a big open bathtub in the middle of the room. The underwater aesthetic that the hotel was going for hits right between being not too tacky for adults and educationally engaging for the kids. Front desk staff were very accomodating and helpful and efficient in helping to arrange transport. Location is also super good because you could walk from from Bangla street and literally anyway along Patong beach.

The rooftop pool and amphitheatre unfortunately is very badly maintained and under-utilitzed, with some construction-looking materials being strewn here and there. We had bought some food from the shops downstairs and brought it up to eat in the pool pods thinking we could have a lovely sunset meal, but it turned out abit more creepy than romantic.

The location was excellent. close to all nightlife and just across from the beach. Pool was lovely and catching the sunset each evening was unforgettable. Street food just outside each evening and great atmosphere there. Everything you could ever need in a location

The pool bar closed at 5pm which was disappointing if you wanted to catch the last hour of the sun with a cool drink by the pool. The sky bar facility was also closed, am sure this is since covid and that things will be back to normal soon

property was in a very central spot, easy to walk to everything in pantong, very clean everywhere

men thinking they could try pick up every foreigner at the pool.

Pool was nice and the rooms are spacious and modern. They have this odd setup with the sink in the middle of the room 😳 The bed was huge and firm the way I like it with plenty of different sizes and firmness of pillows. The location of the hotel and convenience of all the food stalls outside was a plus.

You couldn’t use the stairs by the rooms. Pool was nice but the alcoholic selections, at the swim up bar, were very poor quality. Very bottom shelf liquor that I’ve never heard of. Even the other customers made the same comment to me. TV channels were at the low end of the spectrum. Not much to choose from

The property was suited in a remarkable location, right in the middle of everything beach, food, massages and nightlife. The bed in my room was enormous the biggest bed I've ever slept on. The size of the room was perfect and the room was super clean every day, thanks to the lovely cleaners. They would refill your water everyday which was great not all hotels in patong do that. The room is kitted with everything you need and must say the toiletries were fantastic especially the shampoo the aroma was just woww. The street market downstairs to the hotel is so convenient they have many different cuisines Thai, Sushi, seafood, and kebab, there are also lots of exotic fruit stalls and lots of bars, you are certainly spoilt for choice. I will definitely recommend this lovely hotel.

The downside of my stay was the pool area gym and muay thai ring. I felt like the pool area was left abandoned there was no atmosphere no pool bar and no one using it due to the fact it was lacking atmosphere I'm guessing this was the affect from COVID. The gym was really humid inside and the muay Thai ring was completely closed which I really wanted to use. I choose this hotel because of the lovely pictures of the pool and muay thai ring but wasn't impressed. I suggest you open your pool bar and give it more life with music and advertise some kind of happy hour, there's a lot of useless space up there not getting used.

Great location, close to all activities. Great food market directly outside. Very nice rooms.

Half the roof top pool was closed. Loud muaythai early in the mornings as hotel has muaythai Gym inside.

The hotel staff is very friendly and welcoming. The deluxe premium room is beautiful, exactly as in the pictures, very spacious, clean and well equipped. It was a pleasure staying there. Being located close to the beach, all necessary shops and attractions are located nearby. The roof top pool area is great with an amazing view of the beach at sunset. We booked some trips through the in house travel agency and all of them were amazing and worth the money. We can't say the same about other trips we booked through outdoor travel agents.

The area is quite busy at night. Bar music on the beach plays until 2 am. Depending on which side of the hotel one stays, it may be loud. I used ear plugs to dampen the noise. Breakfast was not included in the room rate but could be booked separately, on a daily basis, in the breakfast room. The selection is rather limited and always the same, but well cooked.

Excellent location, friendly staff, pool and room are clean

The toilet is weak of flushing, easy get blocked The hairdryer is weak

Location is good and the room are nice and spacious

Noise from other residents