The apartment was good, the location good and the staff exceptional.

The “penthouse” apartment that we were given when we checked in was not what we booked on Booking.com It was a dump. It smelt of mould, it was dirty and in need of repair. It wasn’t what we booked and because we had checked in we couldn’t access the booking email from Booking.com After much discussion with property management we were moved to another room which was the room we thought we had booked. I feel that the photos on Booking.com are misleading. The hotel staff were fantastic and fixed the issue, however had it been high season they would not have been able to do that.

Location - conveniently located a few minutes from Surin Beach and about 30 minutes from the airport. Apartment was beautiful and offered an amazing view of Surin Beach since we were on the 5th floor. Think of this place as your own apartment where you clean, cook, and take out your own trash. But we absolutely loved it, it was very private and spacious for all of us. Staff was also very friendly as well and answered any questions right away. The Manager was available through her phone even after hours so that was greatly appreciated. Taxi services and laundry services are also near by.

The only attraction near was Surin Beach - all other attractions including night markets and restaurants are a lot further.

Very happy with everything, Staff were great, Lots of restaurants close by, Easy to hear car / motorbike in short walking distance.

Russians are everywhere, not that I hate Russians, just they can be ignorant 🙄 and have no consideration for others.

Pros: - Spacious apartments featuring 3 bedrooms and 3 bathrooms, totaling over 1,500 square feet, plus a huge balcony with sea and city views - Large, comfortable beds - Fully equipped kitchen with a stove, sink, and refrigerator - Quiet and peaceful location - Surin Beach is just a 5-minute walk from the hotel - Excellent pool in the hotel courtyard - Responsive and helpful staff - Nearby local cafes offering Thai and European cuisine, as well as massage salons

Cons: - Expensive electricity, which required an additional payment - Closed rooftop cafe and pool during the off-season

Great location lovely views plenty of space.Nice good value restraunt Audy below.Quiet and peaceful area however plenty to do local shop nearby

Nothing

Very spacious and comfortable

We were never given the WiFi details, even after asking for them

all in good

na

Nice apartment with good view.

Additional payment for electricity

Large room and big terrace and very good beds and good view from the terrace

Small car parking lot and narrow road to the entrance

Comfortable beds, clean, all utilities available in the kitchen, shower, bedroom, and living room. Nice pool right outside our apartment with a good view. Near the beach, convenience stores, and restaurants. Friendly staff. One thing though was that I reserved the place including breakfast, but discovered at the site that they have closed down their kitchen some years ago and that service was not available. However, the staff apologized for it, after which I received a phone call from booking.com asking me what I wanted to do next (cancel whole booking or ask for refund of breakfast value). I asked for a refund and operator confirmed sending it to me (had paid by card)