Hilton Garden Inn Casablanca Sud

Good clean hotel.

It took over an hour to get towels for the swimming pool. Had to ring reception a couple of time every time the answer was "we are sending someone right away" but nobody showed up. Then had to go to reception which promised to resolve but again nothing happended for the next 30min. When I went back to reception a second time to complain, they had someone on the phone who sent them a picture of towels on some of the sunbeds, saying we could use them, without checking if someone else was using them ... The situation was very poorly handled and communication broken. That was very frustrating :(

Great TV + the multiple socket USB chargers saved me having to plug in my laptop to charge accessories. Great staff. Felt very free walking around. Once your ‘in’, you’re in, and honored as a guest. The terrace on the first floor is great. As a smoker I didn’t fancy continually walking out the main entrance. Unlike the UK, there are no prohibitions as to where in terrace areas you can smoke. Working late, I was able to sit on the terrace and use may laptop after restaurant closing hours, which I greatly appreciated. The staff were great about this. This is what I like about Morocco.. no rules just for the sake of having rules. Leila who served at the breakfast was great. Friendly and welcoming, as were all the staff.

Generally when staying in hotels I like to walk around and discover the surrounding area. That wasn’t possible here. The surroundings are a melange of motorways and run down lots of land strewn with detritus, though Hilton cannot be faulted for that.

Clean, contemporary decor with excellent rooms. The beds were very comfortable, and the bathroom/ shower facilities were in great condition. We booked two rooms and both were very spacious. The breakfast was superb and would definitely stay there again. Also close to the airport which is what we needed. It was too cold to use the pool but it would be lively in the summer. A little snack shop on the ground floor and the in room dining was good (even though they ran out of fries) other than that it was close to perfect. Thank you.

We loved everything.

It is a new and modern hotel. The interior design is fresh and appealing - it is really cosy. Also the facilities provided are great: amazing pool on the rooftop, nice gym and great dining hall. The room was perfect in its design and form. Beds are comfortable with great linen. Breakfast is good and has international and Moroccan cuisine meals. Our stay was calm and pleasant. The staff was nice and welcoming.

Since the hotel is rather new, many employees are young people who definitely try their best. I guess they still need a bit more training since such things as very long check-in and missed laundry package collection were observed during our stay. It is not a big problem, but such details, if paid attention at, raise the quality of service.

Big buffet breakfast. Friendly personnel. Close to the motorway and my customer. Big modern hotel.

Area around is still in development. Motorway from airport to hotel is toll road and not possible to pay with bank or credit card. You need to have cash dirhams to pay or you loose on the 'exchange'. Always a guy shows up to fix the problem for you. Rental cars are expensive, better and easier is to rent a small taxi (red taxi). Passport is asked and kept at reception. I forgot about it and they gave it back a few days later. Without passport you may get into problems. Try not to give your passport or at least wait at the reception to get it back. Preferably let them not make a copy of it. A passport is to identify yourself, not to make copies. This is a problem in many hotels. Little variation with the food served. Tajin was far from the expected original Morrocon dish.

The space was nice and luxurious. I especially like the fact that the rooms were kitted with USB ports and this was a lifesaver for myself and my partner, as we could not connect our chargers from North America to the 2-pin sockets used in Morocco.

I didn't like the location as it was far from the Casablanca city center. Also, I didn't quite like the food. I bought Lamb and it wasn't properly done. The buffet at breakfast was better though.

This is a brand new hotel. Probably just opened a month before we stayed there. The room was very spacious. The living room where we had the sofa bed prepared for us was also very spacious in itself. We were 4 (incl 2 teenagers) but the room can easily fit 6 and still not look messy. We couldn't get any SIM card to Google map our way there from Rabat where we landed. Car sat nav was outdated, and as this is a new hotel, it's not in the nav. We arrived at 1.30 a.m. after paying a taxi to guide us there. Hassan at the front desk, and the night door man were so helpful and kind, the stress just melted away. As we only stayed 1 night (pffttt...few hours actually!), couldn't really say much but, it's clean, bright, spacious, new, easy, safe and plenty of parking spaces.

Nothing interesting to look at outside or around. This didn't affect our stay though. Inside is pleasing to the eyes already.

A clean and decent sized room but nothing special other than the superb breakfast. The pool area is okay but not really comfortable. The hotel's location is near nothing. I wouldn't stay here for more than one night.

The bed pillows are absolutely horrible and more indicative of a twenty dollar a night B and B and not the Hilton.

loved the rooms and the service.

I didn’t like not having room service until 5pm especially since we missed breakfast and wanted to order something for the kids at 12pm. this location is very secluded so we couldn’t just walk out and get food. the location was inconvenient, it was 30 mins away from the airport and 1hr away from the city. so we felt far away from everything

All staff were welcoming and supportive during my stay. My room was spacious, clean and tidy and unusually there was a kettle, tea and coffee in my room. There is an underground secure parking for my motorcycle. The hotel is out of the city but suited me as somewhere relatively peaceful and away from the hustle and bustle and close to the motorway. I was able to have a stroll in the evening to Burger King for my supper although the hotel has eateries. I would have no hesitation in returning.