Clarion Inn Frederick Event Center

We were very impressed with the building! Even with ongoing renovations, the hotel was quiet. We arrived at almost midnight, were greeted very pleasantly by I believe her name was Sandy. Check-in was quick and easy since I had prepaid. We were given excellent directions to our room, were told about breakfast and directions on how to get there. Because of the renovations/construction some access routes through the hotel were restricted, but overall not a problem. The room was clean, the beds comfortable. Breakfast was amazing. Eggs, bacon, bagels, fruit, juice, coffee, yogurt and more.

The only thing both of us commented on was the fact that there was no trash can in the bathroom, and that neither of us had ever stayed in a hotel without two trash cans! There was some wear and tear evident in the room and hallways, but they're working on renovations.

Great location, centralized but tucked away. Great views while outside if you look. Cheaper than most hotels in the immediate area and much more value. The indoor pool and layout of the hotel are fun for the family. Breakfast spread is always good. Location: right next to the mall and short driving/walking distance to mostly everything you could want + Target/Chic-fil-a, and Sheetz. This place is a hidden gem, rooms a tiny bit outdated, but clean and has plenty of character…

I feel a lot of pressure from staff to check-out asap in check-out day… knocks on the door from Housekeeping and even one call from front desk staff.

The rooms were clean and the staff was very friendly and helpful. The cleaning staff was not finished cleaning my room when I arrived and they were very apologetic. I encouraged them not to rush and I patiently waited. My reward was a very clean room.

I was on the second floor and there is no elevator. This would have been okay, except I had two heavy bags that I had to fenagle upstairs. I expected to have a microwave and refrigerator in my room, but I didn't. Some of the room have them and some don't.

The price changed from when I booked it . Was not the same.ended up in a smaller room with a smaller bed, being booked through Booking.com they could not adjust the price. So I will never go to your website again.

The hotel is under going a physical and format renovation. I take it that besides the restaurants and other areas the rooms will be also updated. However, the room was clean and had all the commodities expected. The place is clean and safe. The staff helpful and polite.

An elevator is lacking for the elderly and disable to get to the second floor.

Breakfast was very nice and served in a nice airy atrium. Did find the key access at a side door a bit wonky as twice using the key at a side door seemed to render it unreadable by my room lock. Large, ample grass area available for walking dogs.

Thermostats need to be upgraded to be more readable to set room temps. Site access is just a bit hard to locate as it is off the service road of the shopping center.

I thought overall it was a nice location, the staff and breakfast were great, the bed room was nice and comfy. The pool and put put were nice additions to the hotel as well.

The wifi wasn't that great, I didn't like that there was no fan in the bathrooms, and lastly when I changed the temperature in the room one night it stopped working after that and it became pretty hot and muggy. The service was great but you had to reach out for it.

Dylan and Suzie at the front desk were wonderful. There were a few hiccups and both of them, Dylan especially went above and beyond to fix any of the problems. They deserve raises and if I go back it would be because of them.

Due to being post pandemic I am guessing staff was at a minimum and the front desk staff were stuck doing things that should have been done by house cleaning, maintenance, etc. But as I previously stated both Dylan and Suzie really stepped up! Here is to hoping that as things open up and people are able to get back to work things will get much better. I would give them a second stay based on these employees alone.

The customer service was Great. The pool was open late so that was nice. Close to so much. Comfortable beds and comfy.

We enjoyed our stay but when we first got there we had a leak in our ceiling, they fixed it. Then the second day our keys stopped working and after several attempts to reset them and finally getting locked out of our room, we got moved to a different room. The lady working the night shift on Sunday night was great. She was able to get us in our room with a Master key, then moved us across the hall to a room that keys worked. Breakfast wasn't the best, but I understand they are still trying to get enough staff to open the restaurant. Hopefully we'll be able to try it out once reopened.

I travel often and am super impressed by how well maintained this building is. The attention to detail and cleanliness far outweigh the factor that this is an old and outdated facility. Props to the management team for holding high expectations and a thank you to the house keeping team for being friendly and so hard working. Breakfast was ingenious. You could go to the front desk for 1 bag per person. This included a breakfast sandwich, an orange, yogurt and a bottle of water. Most hotels during covid advertise free breakfast and put granola bars in a bowl. Scored this room at $70 when I've paid $150 for far less value.