I am pleased to share my experience, marking my fourth or even fifth stay at Raffles Dubai. My visits have spanned both business trips and Christmas family vacations, and without fail, I have encountered exceptional service on each occasion. During my recent stay with my husband for business purposes, we thoroughly enjoyed the hotel's renewed swimming pool area, which has undergone renovations two months ago, now presenting a fantastic ambiance. What sets Raffles Dubai apart is its intimate atmosphere due to its modest size. The pool area, in particular, provides a sense of privacy, with few people present, creating a comfortable and VIP-like experience. Notably, the hotel effortlessly fulfilled some special requests we had, without any additional charges. The Reception and Concierge Service staff left a lasting impression with their remarkable assistance and attentiveness. Our dining experience at the Italian Solo Restaurant within the hotel was equally delightful. The food was exceptionally delicious, and the service maintained the highest standards. For those seeking outstanding service, privacy, and a unique atmosphere at a reasonable price, I highly recommend choosing Raffles Dubai.

This was our second visit to Raffles, again part of our wedding anniversary celebrations. We love Raffles because everything is just the very best it can be. Tye location is excellent with easy access to the old town and the airport whilst not being as busy as some parts of the city. Located as part of the Wafi City development the hotel has everything you might need right on the doorstep, literally as there is an entrance directly into Wafi Mall. Raffles is clearly very upmarket but worth every Dirham. From the moment you arrive to when you leave the fantastic staff take excellent care to ensure your stay is perfect. We didn’t have any particular requests but we did ask for sun loungers on the terrace of our diplomatic suite (they are not automatically provided) and they were waiting for us on arrival. We we also delighted to receive a personal note from our butler together with an anniversary cake. We ate most nights in the Solo Restaurant which offers a wide menu at reasonable prices. On our last evening the maitre d, chef and restaurant team presented us with a complimentary desert, and we all had a group photo taken.

There is nothing that we didn’t like.

The service and attention from all the staff is excellent from the very beginning. A real pleasure to have been hosted in the hotel. Directly connected with the Wafi Mall wihout going outside. Pool and gym available. Excellent rooms and beds. Located on the way between the airport and the main street Zeikh Zayed. Metro station 200 m

Great hotel, you feel like you are a Pharao! Good breakfast, and good service. The food at SOLO especially, was great, best chicken pizza I have ever eaten. The rooms were very big and the club lounge is a nice addition because you basically do not need to eat anything else. Excellent and cozy mood lights, great bed and pillow. Quite close to the metro station.

They should do something with the birds outside of Azure breakfast restaurant as we found stains on the chairs quite often. The location is good in relation to the airport, but quite far to Palm Jumeriah. As other reviewers have already mentioned, anyone can enter the hotel and enter the floors without cards needed, which might be a cause of concern. There were also concerns about stealing from the cleaning staff, but we did not have those issues.

Fantastic clean room, with superb views of Dubai. Excellent customer service particularly in the Club room, and also at Breakfast particularly Syra, but also Ambika, Lovell and Sonia) Gym equipment of a sufficient standard given we were on holiday. Easy access to DXB airport.

Pool Area - Since our last visit this area has declined in its standards. Towels were placed on sun beds, but owners were not appearing until after 11am. It wasn’t overly busy during our stay, but by 10am the majority of sun beds had been taken. There were however, Cabana’s to purchase??? Free water offered, but empty glasses not collected on a regular basis.

- Spacious - Location - Helpful staff

- Breakfast varieties are limited - Beds are not comfortable

Whoever trained the staff in this hotel did an excellent job as they were all superb, particularly those in the club lounge. Our room on the 9th floor was fabulous! Absolutely huge, with an enormous bed, sitting area and large balcony to view the wonderful city skyline including a prime view of the Burj Khaleef light show in the evening. I really recommend choosing the club lounge benefits which were incredibly generous and included breakfast, afternoon tea and unlimited cocktails and buffet for two hours in the evening. It's proximity to the metro was an added bonus and we used it multiple times over our 4 day stay. This hotel really exceeded my expectations and was fabulous value for money. We will definitely be back!

A few more English movie channels, or Netflix would be great. Other than that, I have absolutely no complaints and 100% recommend this hotel.

Upgraded to a Skyline Club Room, which just added a finishing touch to the family Christmas stay. The ladies & gents in the club lounge could not do enough for us, always smiling & helpful. Rooms were spacious & very comfortable - even i managed to switch off for a day or two & forget work. The pool area was nice, though it did get busy later in the day, but the staff always tried to accommodate. In general, a wonderful, enjoyable, restful stay over the Christmas period - but the thing that makes the difference is, for sure, the wonderful staff.

Christmas Day Brunch could have been a little better. A bit disjointed, with some foods over cooked, other bits undercooked. However, not enough to spoil the day... the food was lovely, just certain elements could have been better.

We recently had the pleasure of staying at the iconic Raffles Dubai AGAIN, and I must say it was an experience beyond compare. From the moment we stepped foot into the luxurious lobby to the final farewell, every aspect of my stay was meticulously curated to perfection. First and foremost, I would like to extend my heartfelt gratitude to the exceptional staff members who made my stay truly memorable. Ashraf, our dedicated Butler, ensured that every request was met with utmost efficiency and warmth. A special mention goes out to Woulstain, the Food & Beverage Outlets Manager, who orchestrated delightful culinary experiences throughout my stay. His expertise in curating gastronomic delights tailored to my preferences was truly commendable. Yousef and Priyanka, the talented individuals behind the breakfast magic at the restaurant, served up delectable dishes with unparalleled finesse. Talha, the vigilant member of the security team, ensured a sense of safety and security at all times, allowing us to relax and enjoy our stay with peace of mind. Jolly and Manan at the reception desk greeted us with warmth and efficiency, swiftly attending to all formalities and ensuring a seamless check-in/out process. Furthermore, Joanna and Queenie, the dedicated members of the guest relations team, went above and beyond to ensure that every aspect of my stay exceeded expectations. Their attentiveness and willingness to cater to our needs were truly remarkable. Not to be forgotten are the unsung heroes like James, the doorman, whose cheerful demeanor and assistance added an extra layer of warmth to my Raffles experience. As a family holiday destination, Raffles Dubai surpassed all expectations, making it our second consecutive visit and leaving us eagerly anticipating many more to come! The seamless blend of luxury, comfort, and personalized service ensured that every member of our family felt pampered and cherished throughout our stay.

The signature is comfortable and spacious. the balcony and the bathroom were quiet large as well. The pool area is also very nice and relaxing.. they had different types of seating arrangements such as sun beds, cabins, and dinning area. The pool also has a bar area with seats to enjoy drinks Last but not the least.. the staff are exceptional whether it was the manager, the receptionist, the conceirge, the valet staff, the pool staff, the butler, the room service staff & the house keeping staff… all were outstanding ! Humble, positive attitude and helpful with a smile. There was some drilling noise in on of the days but as soon the manager was informed, he took care of it immediately.. he was very courteous and understanding. He offered late check out the next day and sent complementary arabic sweets to the room. This is not to highlight the noise but the exceptional customer service the manager offered to ensure that the guests are happy and satisfied

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