Nice location and rooms lovely. Nice side entrance to get in and out for guests. Hassle free check in.

Very expensive Dog rate per night, understand there needs to be a rate but for 3 night an extra £45 was a lot to pay. When it makes no difference to them and nothing extra was provided. Lovely hotel but this price is much higher than I’ve paid before anywhere else in the lakes. Has put me off rebooking.

Overall the breakfast was very good decent selection of food and main breakfast options , and once ordered the wait wasn't very long at all. The room we had was comfortable but the television was located to the side of the bed not ideal, shower and bathroom ok but the view from the room very disappointing . The downstairs bar area was very accommodating and had a traditional cosy feel. Bar staff very nice . The location is ideal right in the centre of town and we had no issues with noise levels later at night as our room was located to the rear of the inn.

The location of the television in the room was to the side of the bed so not ideal and also if you aren't comfortable with dogs probably not for you but we didn't have an issue and I'm not really a dog lover.

The pub area downstairs is nice warm and welcoming great central location for walking however it took awhile to get a car park space and had a longish walk to the hotel so not ideal with luggage or small children on a busy weekend. All staff were super welcoming and work tireless in the busy bar area. Breakfast in the morning was great although had to wait around 40 mins for it after ordering but it was worth the wait. Again the staff were great.

The rooms were dated, furniture had chips and looked tired. En-suite wasn’t fully clean upon arrival you could see bits which had been missed. Also put on a high up floor so as I had knee problems this wasn’t ideal but was told there were no other rooms.

All staff were very helpful and friendly, very comfortable bed, lovely and clean, central location and great evening meals and cooked breakfast. Nice views across to the fells from our room, which was at the rear of the hotel. Although above the road and close to shops we were not disturbed by any road noise at all. A lovely stay - Many thanks to all the staff.

No parking available at this hotel. Overnight parking in Ambleside is a little more complicated than other places we have stayed, so it's a good idea to read up about this before visiting by car, for an overnight stay. Steam extractor fan in bathroom was not working (looked like the fan hasn't worked for some time) informed staff on leaving.

We were pleased with our rooms as we had asked for quiet rooms away from the roads and these were provided. Frank was also very helpful in helping us get an internet connection up and running. The location of the hotel is good for us as we came by public transport and the bus connections are nearby. Maybe this should be stressed as part of the Inn Collections efforts to encourage others to leave their cars behind and thus help reduce their carbon footprint.

We've stayed before and have no complaints. Might sometimes like the breakfast hours to be extended a bit, but this is no big deal.

The room was above an inn and was very spacious. The bed was large (double bed) and comfy. Everything was clean and I was happy with the stay, location and cost for everything all together. My only warning would be that it is all stairs so if you are differently abled please be aware that there are several stairs to navigate. The staff was friendly and got me checked in easily. They also stored my luggage when I arrived early so I could walk around whilst my room was being prepared. I didn't have time to eat the breakfast that they offered but I did separately order some food and it was absolutely delicious. I believe I had the baked brie.

Nothing-It was a nice stay

Good location right in the town centre. Pub and restaurant on side. Easy check-in process and breakfast is included in the price. Good selection of food at breakfast. Free wifi works well. The room was well equipped, coffee tea, iron, hair dryer were available. The nearest car park is about 5 minutes away. Very close to the waterfalls.

The room was a bit tight, but considering it's an old building, it's expected. Unfortunately, the food was not great. We had three meals, and none of the food we had was tasty. So, next time, I would probably eat somewhere else.

Beautiful hotel, very traditional. Warm bar area and welcoming staff. Food was lovely. An excellent breakfast choice 👌

We stayed in room 109. The only fault is the windows, which were i think original sash, so very lovely but could definitely do with secondary glazing. Draughty, but thick curtains contained most of that, and the noise from the street was an issue, especially when the bottle bin was emptied at around 6 am. The room was chilly on arrival. It was freezing outside, however, but soon warmed up once we turned the radiator on.

The location. Excellent breakfast.

No parking. Stairs to the bedrooms and no lift (which we did expect). Upon arrival there was a little confusion from the man at reception about which was our room. We were given a key and went up to unpack and hang up our clothes. We then went to find somewhere to park. When we returned a while later, there was a message on the bed asking us to go to reception. There we were told that we were in the wrong room and had to move. My husband had to move all our belongings from one room to another.

Central location, clean, friendly staff, busy. Breakfast was excellent and Sunday Roast was excellent.

No lift (but in all fairness one of the staff helped us with a case) We thought the drinks were a little expensive. Stayed in room 207/208 - heard people walking/pacing above both rooms in the night to find out in the morning we were the top floor and there was no one above both rooms. My aunt visiting from Canada also heard people speaking which sounded like it was coming from above room 207 (again no one up there) At breakfast we told staff about hearing people walking about above us. Staff tell us there had been other guest reports of strange things from that particular side of the hotel and that a couple of staff had had strange experiences.