Staff were very accommodating when i arrived. They were always happy to help, The location is great. Lovely area, lovely people, so friendly. The bed and pillows we're comfortable. Lovely fresh towels every day.

The shower had seen better days. Hardly anything came out, even though the water was nice and hot. The room was dusty, and the TV didn't work half the time. Probably needs a new ariel? Coffee and cups were often not replaced when back in the evening, and there was no one around to ask.

Friendly staff, comfortable beds and clean room. There are 5 parking spaces in the car park, 3 out the front and two by the side. Latter two are a bit tricky to get into and are within an inverted U shape space. Parking available on side streets near the hotel but NB the restrictions e.g. residents permit parking only between 10am and 11am.

Hotel is clean but the decor is looking a bit worn in places.

One guy at the reception desk was very nice and helpful. The room was comfortable and the area seems nice to me and it was very close to the nearby underground station and lots of stores and restaurants.

Building just needs some renovation and maybe needs a little extra attention for cleaning (saw a small dirty spot on a wall). The beds also were kind of old condition but was still okay to sleep on. Would be better if there was a mini fridge in the room too.

Location was very good - walking distance to National Express, local bus station, Northern Line. We caught National Express from Stansted and to Luton. If you take the Northern Line to Brent Cross you're a 10 minute walk from the shopping centre and if you go the other way, it's about 20 minutes to Euston and from there you can go anywhere.

Accommodation was a little dated but you get what you pay for. Staff were friendly and it was clean enough. Bathroom was good, beds were good - definitely warm enough. Would stay there again.

I always stay here when I visit it certainly isn't the Ritz but its clean warm & comfortable. I found the staff friendly & helpful if you engage with them & the big bonus especially for London is it has a car park you can use. The area its in is safe & close to the shops & tube.

There are areas that could be improved but you have to bare in mind the biggest assest this place has is its cost compared to other accommodation in London .I shall be booking here again for my next stay in London.

Windows 🪟 we could open ,Lin room + en suite bathroom. Great lights and switches at the bed. Proper TV ( we don't like Netflix) Nice carpet in room+ hall. Long mirror 🪞, Double pillows. Friendly receptionist. Cosy.beds. Heating was great .

All perfect 😄 We actually booked a double and got a twin bed but we were happy as we could easily move the beds together and we got a bath tub ensuite , so all super.

Fantastic little cosy room as I'm in my capital London, lots and now have been using central and Golders green as its my place for Leisure this time of year and see lots friends 😀 will use forever, its brilliant, and lovely friendly staff well done all its a 12 from Me 😃

Maybe a plug socket or 2 maybe need that's it everything else real fine brilliant 👏 😃

The room was much better than I expected, it had good heating, comfy beads and overall was pretty clean and was quite a large room for the price.

The room was well heated, but the underfloor heating was on all night, and after a while made the room really warm, ended up sleeping with the windows open

Room warm and comfortable. Clean room, bedding etc, and nice hot showers. Cleaners lovely and helpful.

I had to ring the property several times before someone picked up. I told him I was outside. He put the phone down. Then a few minutes later he opened the door. I had a feeling I had woken him, even though it was only 2.15pm. He was okay and polite, but not very forthcoming. Then i couldn't get the TV to work. Unfortunately, there was no-one around to help.

good customer service; bedside lamp; window also in the bathroom so lots of fresh clean air; clean and quiet; convenient location just a few minutes walk from Goldersgreen main road and tube station; big room and bathroom with good natural light, nice view from the window

The window of the bathroom could not be closed. Once notified, the receptionist was very helpful, nice and professional. He immediately showed me another room but that other room had other issues: mould, drafts, cold, small and dark. Therefore, I stayed in the original room which anyway wasn’t cold at all, there was also a small heater available. The bathroom, especially the bath and the shower head, was old; in fact; there were two separate taps, one for hot and one cold water. The reception area looked old, dark and cluttered, not very welcoming. Besides, the main door was closed, there was a bell but they would usually answer to a phone number written on a piece of paper on the door.