Very good location. We stayed here for TaylorSwift The Eras Tour. Very easy to get to the stadium from here and other London attractions. Very good parking, plenty of spaces. Complimentary Crossiants, cake, fruit and beverages, Plenty of toiletries. We had a small fridge in our room which was very handy. Room contained a safe. A nice seating/lounge area on our floor. Good sized ensuite bathroom. Security gates into the hotel for guests privacy.

The steps down to reception from the guest car park are abit steep. Well lit at night-time though. Overall no complaints.

The hotel is located in a building that was formerly used as a monastery, and has been renovated in a pleasant and aesthetic way. The lobby / dining room is well heated and offers hot drinks and cookies throughout the day (self-service).

Breakfast is rather basic, and does not include anything hot or cooked. The staff at the front desk are kind but their willingness to help is limited (for example: they won't call to order us a taxi).

I booked The Pillar hotel after Hampton by Hilton is Ealing decided to cancel my original booking for a Coldplay concert at Wembley. They did us a favour really, as The Pillar hotel was lovely! It is a really beautifully laid out building. Every single member of the team that we spoke to were so friendly. On arrival the lady who checked us in was very helpful and informative. Our room was absolutely SPOTLESS! We had an air conditioning unit which had already been placed in our room, which was extremely well received in this unprecedented heatwave! We are used to being on the coast and the temperature in London was substantially hotter... There was cold milk and water in the fridge, tea and coffee making facilities in our room, a safe, complimentary toiletries and chocolates on our pillow ❤ When we returned to our room we were able to get a take away delivered to the hotel which was great! Comfortable nights sleep as well. Its a shame we didn't spent a bit longer there as it was a great choice. I don't believe there is a restaurant or bar facility, which is a shame as I think that would work well, but breakfast is offered to guests at an extra cost if required and the offer of refreshments is a lovely idea! There is a bus stop literally outside the hotel which took us to Wembley and bought us back! Very easy! Loadssss of eateries not too far away. I would definitely stay here again!!

Very unique property, so beautiful! Rooms were of a high standard and very comfortable. We stayed there for a concert at Wembley and the number 83 bus is outside and takes you straight there- or you can get an Uber for around £15! Staff were so welcoming!

Nothing to say here!

Lovely stay. Great room and lots of parking. Friendly staff. Easy check-in. Air conditioned room. Continental breakfast available. Easy access from M1

Quite a way from Wembley/London's main attractions and not sure about the shuttle mentioned for transport to Wembley. We chose to use an uber for around £11 in the day.

We enjoyed the architectural structure of the hotel building. Our room was spotless, the staff were really friendly and kind, and allowed us to check in before our allocated time as we had arrived earlier than expected. The bed was really comfortable and we both slept well, and the room was also really warm and cosy. I would definitely come back and stay again!

There was nothing to fault with this hotel.

A fantastic surprise, I have stayed many places over the globe and in London, easy to get to, easy to use as base, great parking, very clean, exceptional staff, and the complimentary pastries and coffee were very welcome. Thank you

Lovely room well appointed and spotless

Felt the price was rather expensive.Normally stay at the Hide Hendon which is just as comfortable but a lot cheaper. Would definitely stay again if the rate was similar to hide as have family in Hendon so very convenient

Easy to find, close to tube, free parking. Had a free room upgrade for my wifes graduation, room was clean spacious, fridge was handy to keep our water cool, also have a freezer compartment to re-freeze our ice blocks. Staff went out of they way to make our stay really nice.

The decor in places was looking a little tired, some areas needed a lick of paint. Was not an issue for us but I can see some people would moan about this.

Clean and had the little extras like shower cap miniature soap, choc on pillow etc hotel building was lovely staff were really kind. Parking felt secure

Just a shame they don’t have a restaurant or bar.