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+1-833-728-20412,083 reviews
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$75Parkgate Rd, Chester, Ledsham, CH66 9PB, United Kingdom
2,083 reviews
1/52
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Welcome to Macdonald Craxton Wood Hotel & Spa, a luxurious 4-star retreat nestled in the charming city of Chester, United Kingdom. Located on Parkgate Road, this elegant hotel provides a tranquil escape just 10.1 km from the bustling city center.
With a serene ambiance and top-notch facilities, Macdonald Craxton Wood Hotel & Spa offers a rejuvenating experience for its guests. Indulge in a pampering session at the spa or take a dip in the pool to unwind after a day of exploring Chester's attractions.
Although there are no reviews available yet, this hotel promises a delightful stay with its convenient location and upscale amenities. Immerse yourself in comfort and relaxation at Macdonald Craxton Wood Hotel & Spa for a memorable getaway in Chester.
For those seeking culinary delights, Macdonald Craxton Wood Hotel & Spa boasts an exquisite dining experience at its on-site AA Rosette awarded restaurant. Indulge in a mouthwatering selection of dishes made with locally sourced ingredients, expertly prepared to tantalize your taste buds. Whether you fancy a leisurely brunch or a romantic dinner, the restaurant offers a cozy ambiance perfect for any occasion.
In addition to its relaxing spa and fine dining, this hotel is also an ideal venue for hosting events and special occasions. With versatile event spaces equipped with modern amenities and a dedicated events team, Macdonald Craxton Wood Hotel & Spa can accommodate weddings, corporate functions, and other celebrations. Impress your guests with a picturesque setting and impeccable service for a memorable event.
To make your stay even more enjoyable, the hotel offers various leisure activities and experiences. Unwind with a round of golf at the nearby championship golf courses or explore the surrounding scenic trails on a bike ride. For those looking to stay active, the fitness center is well-equipped for a satisfying workout. With so much to offer, Macdonald Craxton Wood Hotel & Spa ensures a well-rounded and delightful stay for all guests, whether you're visiting Chester for leisure or business.
Closest airports
Hawarden
5.8miLiverpool Airport
7.4miManchester Airport
30miBlackpool Airport
35.3miSpa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Bar
Sun deck
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Elevator
Playground
Garden
Free toiletries
Bathtub
Show 7 photos
Deluxe, King Size
1 Double Bed
195 sqft
Bathtub
Wifi
Tea/Coffee maker
Free toiletries
+
More details
Indulge in comfort and luxury in our Deluxe King Room, featuring a cozy double bed and a relaxing bathtub, perfect for 2 adults and 1 child. Enjoy complimentary wifi in this stylish 194 sqft room.
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Single Room
1 Twin Bed
195 sqft
Wifi
Tea/Coffee maker
More details
Cozy Standard Single Room perfect for solo travelers with a comfortable Twin bed, 194 sqft space, and Wifi access. Ideal for a peaceful retreat.
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Superior, 1 Double Bed
195 sqft
Tea/Coffee maker
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This double room has a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.
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Room - 1 Bed
195 sqft
Tea/Coffee maker
+
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This single room provides a tea and coffee maker and a TV. The unit offers 1 bed.
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King Room
1 King Size Bed
195 sqft
Bathtub
Wifi
Tea/Coffee maker
Shower
+
More details
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Standard Room
1 Double Bed
195 sqft
Bathtub
Wifi
Tea/Coffee maker
+
More details
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Suite
1 Double Bed
195 sqft
Bathtub
Wifi
Coffee machine
Tea/Coffee maker
+
More details
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Standard Family
1 Double Bed
195 sqft
Bathtub
Wifi
Tea/Coffee maker
x8
+
x4
More details
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Superior
1 Double Bed
195 sqft
Wifi
Coffee machine
Tea/Coffee maker
Free toiletries
x4
+
x3
More details
Show 4 photos
Room - 2 Twin, Accessible
2 Twin Beds
195 sqft
Wifi
Tea/Coffee maker
Shower
+
More details
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Double/2 Single Room
x8
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x4
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STANDARD DOUBLE 3 includes either 2 single beds 80-130 width or a double bed 131-150 width.
Deluxe Suite
1 Double Bed
Free wifi
Tea/Coffee maker
+
More details
7.4
2,083 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Rachel
9.1
September 2024
Very comfortable and clean, nice grounds, nice breakfast.
The spa staff could have been more helpful (offer us towels for example, we forgot to ask and found ourselves in the pool without one) and a bit more welcoming (eg ‘yes you can use the pool and your child is welcome until 6pm’ as opposed to ‘kids have to leave in half an hour’). What I found very disappointing was the manor of the guy in charge at breakfast. He spoke to me very abruptly when I said ‘excuse me’ (I didn’t know he was showing people to a table because he was so far ahead of them and even if I had known there’s no need to snap). His manor when speaking to more junior staff was frankly unacceptable and I think the hotel should go out of its way to check the welfare of the restaurant staff. One of them looked terrified.
Julie
8.2
September 2024
Lovely nice friendly receptionist, the room was located in a very peaceful part of the hotel, I’m a light sleeper so I was glad of this!
Room could have been cleaner, I found quite a lot of dust & hairs, maybe could do with a little updating! Tv signal was rubbish, it was also situated quite a way away from the bed meaning unless you got s#£t hot eyesight you can’t see the writing as to what’s on properly Also when I booked I told them I was disabled, and asked for an accessible room, this was not given to me & I had to walk a long way to my room with no assistance offered Cooked Breakfast wasn’t very nice at all, had a strange taste to the food, so much so I couldn’t eat it, so had a piece of toast & left
Jayne
8.2
September 2024
Staff were excellent was initially given wrong type of room but this was sorted quickly and with no fuss. Food was great we had breakfast and also meal in bar in the evening (burgers were delicious).Complimentary still and fizzy water on tap in the corridors was a bonus. Loved the Elemis toiletries in the bathroom. Great to look out the bedroom windows and see the squirrels running about on the lawn. Would definitely stay here again.
Reception area was a bit chaotic and disorganised for the type of hotel it is but this could be a result of the construction work etc that was going on.
Lee
8.2
July 2024
Mixed experience. Excellent first visit but let down with supposed upgrade return visit. I came to visit three times within three weeks, the first experience was the cheapest booking and by far the best experience, reception staff, middle aged lady friendly and helpful, spa facilities great, room spacious, clean and comfortable, lots of choice for breakfast, nice food, good coffee and hot chocolate for my son, Italian waiter who was professional, made us feel special. We liked it so much that I needed to be in the area again soI booked the next two trips there.. The second stay was ok, the third however i booked an upgraded room for a treat. The room was not as good as the ones we had previously, no robes or toiletries so I called reception to say I thought they gave us the wrong room, reception, you get lad a little rude on phone asking me to double check for these things, no mention of room not being the upgrade either, then he sent toiletries and robes. It said on room description fizzy water, not a biggy but when you expect it and not there another reason to think wrong room given. Anyway when I mentioned it at reception the same young man just to emphasize we had wrong room but he was unapologetic and said I was wrong and that water in hallways, this was no different to in our cheaper rooms, no sparking available. The breakfast staff friendly but a little loud and a little hectic with service, hot chocolate and coffee watery. I didn't complain but need to regularly stay in the area and have chosen to stay elsewhere, had the customer service been better and the upgrade and actual upgrade we would have returned because the first experience was fantastic.
More expensive room wasn't as advertised, the cheaper basic room much better, seemed to be a mix up but reception didn't agree.
Arran
8.2
December 2024
The room was big and comfortable. It needed a little TLC with regards to the furniture. Reception staff were really friendly and helpful.
The staff in the spa were rude. They didn't acknowledge us when we came in. They knew we were guests of the hotel and didn't tell us where to go. The two girls were busy having a conversation to bother with us. The lift was also broke in the hotel and we had lots luggage so had to use the stairs. We were also given the wrong card key so had to go back down to reception to get the correct one.
Tina
8.2
May 2024
It was as lovely as it was in January when we stayed .. clean and accessible .. however, getting more teas and milk an absolute challenge considering the price spent
Too hard to get tea and milk for the room - meagre portions people so drink more than two cups of tea .. and milk portions ridiculous .. premier inns offer free help yourself replacements without any quibble .. should be a given for the price to stay.. Breakfast today was awful .. one not really functioning toaster .. I had a sausage breakfast roll .. left under the heat lamp for so long .. sausage Nd the bread roll rock hard
Timothy
9.1
April 2024
The facility is clean and spacious. There is plenty of privacy if you want or enjoy some time at the spa or pool. The food was very good and the service they offer is great (room service on hot foods until 9.30 p.m). All the staff was helpful and delightful any time you engaged with them. My wife and I recommend this to those looking for a nice getaway. This wasn't our initial destination but turned out to be a happy accident. Traveling from the U.S, we were caught off guard on some circumstances, and the Macdonald Craxton Wood hotel & spa was a great alternative!
Coming from the U.S, it was difficult because taxi and Uber are not as plentiful in the area. The front desk was helpful, but we felt they could have stepped up a bit more. The facility was great, but we were outside of our expectations and would have liked a little more support from the front desk. However, DO NOT let that discourage you, this is a great place.
Donna
8.2
April 2024
Check in was quick and easy. Room was warm. Clean. Lovely en suite and Elemis toiletries Tea coffee and a kettle in the room along with a water jug and glasses (filtered water tap outside the room nearby) Lovely view of the lawns and garden at the rear of the property A nice touch was robes and slippers were provided along with the fluffy white towels! Breakfast was superb! There was plenty of choice of cereals jams toast cheese ham fruit and pastry’s to help yourself to whilst the full English options (bacon,sausage rolls and all hot items) were taken at your table (along with tea/coffee orders )and cooked freshly. Dinner was available in the evenings. We had rack of lamb (£34) and catch of the day which was trout (£18) and a bottle of wine (£27) it was all very nicely cooked. There were other options like fish and chips (20) and a curry I think. There was a nice bar/bar area and access to outside for smokers The hotel is a spa hotel and guests are allowed to use the lovely pool sauna and steam room for free with options to book a treatment or upgrade to use the thermal suite for £20 I think. We just used the pool and sauna. I’d seen several spa hotel when I was booking and you had one hour per day you were staying or you had to pay £20 each upwards for using the spa so this was lovely it was included. Lovely staff The hotel states it has a gym but we dis not use this. A lovely stay and would go back.
The only thing I didn’t like was I could hear ? Squirrels on or in the roof space early in the morning.
Sara
8.2
May 2024
Room was clean, spacious, comfortable and in good condition. Like some of the other reviews said, yes, the decor is a bit dated however I disagree that the place was run down. We found it old fashioned but well maintained. Staff were friendly. Really a fantastic deal for the price we paid. Just 10 mins drive away from Hooton station with direct and frequent trains to Liverpool, but in a quiet and peaceful location.
As usual in hotels, the room wasn't very soundproof. We could clearly hear people in the neighbouring rooms and in the corridor. If, like me, you're a light sleeper, pack some ear plugs.
Erica
8.2
March 2024
Good value for money. Use of the swimming pool, sauna and steam room all included. Good breakfast selection. Staff very friendly and polite. We booked a standard double room. We stayed in room 120, which was on the ground floor. Lovely and spacious. Great garden view. Room is starting to look a little dated but for the price we paid we had no complaints. Comfy bed. Visited nearby ‘Ness Botanic gardens’.
The cocktail bar… we’d had a day out visiting family then came back to the hotel and had a late swim and then went to the ‘cocktail bar’ for a few drinks. There were just seven cocktails to choose from, which was a little disappointing in itself. We had the one drink and got up to order another and were told the bar was closed. It was only 10.30pm on a bank holiday Friday. So that was it… the night was over and we returned to our room. Very disappointing for a ‘residents bar’. There was nothing else to do in the hotel.
Attractions
Chester Zoo
4.7miPenny Lane
9miSt. Peter’s Church
9.2miStrawberry Field
9.2miLiverpool Cathedral
9.3miBeatles Story
9.5miMerseyside Maritime Museum
9.6miRoyal Albert Dock
9.6miMersey Ferries
9.8miPier Head
9.8miMetropolitan Cathedral
9.9miCavern Club
10miMagical Beatles Museum
10miWalker Art Gallery
10.2miAnfield Stadium
11.7miAttractions
Chester Zoo
4.7miPenny Lane
9miSt. Peter’s Church
9.2miStrawberry Field
9.2miLiverpool Cathedral
9.3miBeatles Story
9.5miMerseyside Maritime Museum
9.6miRoyal Albert Dock
9.6miMersey Ferries
9.8miPier Head
9.8miMetropolitan Cathedral
9.9miCavern Club
10miMagical Beatles Museum
10miWalker Art Gallery
10.2miAnfield Stadium
11.7miAirports
Hawarden
5.8miLiverpool Airport
7.4miManchester Airport
30miBlackpool Airport
35.3miLocation
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Bar
Sun deck
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Elevator
Playground
Garden
Free toiletries
Bathtub
Activities
Golf course
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Shower
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Playground
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Media & Technology
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
CCTV in common areas
Fire extinguishers
Safe
Safety features
First aid kits available
Spa
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Fitness classes
Indoor swimming pool
Locker rooms
Manicure
Massage
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
Yoga classes
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Mastercard,
Visa,
American Express
This property does not accept cash.
Is it possible to stay with my pet at Macdonald Craxton Wood Hotel & Spa?
Yes, you can stay with your pet at the Macdonald Craxton Wood Hotel & Spa. However, you may need to request permission and there could be additional charges.
At what times are check-in and check-out at Macdonald Craxton Wood Hotel & Spa?
The timetable for guests at Macdonald Craxton Wood Hotel & Spa is to check in post 03:00 PM and check out prior to 11:00 AM.
Is vehicle parking offered by Macdonald Craxton Wood Hotel & Spa?
Yes, the Macdonald Craxton Wood Hotel & Spa offers complimentary private on-site parking for guests without the need for reservations.
What's the nightly rate at Macdonald Craxton Wood Hotel & Spa?
Accommodation at Macdonald Craxton Wood Hotel & Spa starts as low as $75. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What types of rooms does Macdonald Craxton Wood Hotel & Spa offer?
The hotel offers a variety of rooms including Standard, Deluxe, View, and Suite options. All rooms accommodate 2 adults and 1 child, with smoking not allowed. Bed sizes range from 1 King Bed to 2 Beds, with a mix of garden views, features, and superior amenities.
Which amenities can guests enjoy at Macdonald Craxton Wood Hotel & Spa?
Guests staying at Macdonald Craxton Wood Hotel & Spa can enjoy a variety of leisure amenities during their stay. They can relax and unwind at the on-site spa that offers a range of treatments and therapies. The hotel also features an indoor swimming pool and a well-equipped fitness center for guests looking to stay active. Additionally, there are beautiful gardens surrounding the property where guests can take a leisurely stroll or enjoy a peaceful moment outdoors. For those looking for a more competitive activity, the hotel boasts a tennis court where guests can enjoy a game. These amenities provide a range of options for guests to make the most of their time at the hotel.
Is there a swimming pool at Macdonald Craxton Wood Hotel & Spa?
The Macdonald Craxton Wood Hotel & Spa has an indoor pool available for guests to use.
Is there an in-house restaurant at Macdonald Craxton Wood Hotel & Spa?
Yes, the hotel has an on-site restaurant called The Grill @ Craxton Wood.
Does Macdonald Craxton Wood Hotel & Spa accept credit cards?
Macdonald Craxton Wood Hotel & Spa does not accept cash as a form of payment. However, they do accept credit cards including American Express, Visa, and Mastercard.
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