I didn’t like not knowing about the deposit till after I’d booked the room. Being made aware of it first would be preferable. But saying that it was paid back in 24hrs which is good.

Location, nice clean room

Really nice place. Convenient well equipped and was a nice quiet place.

The fact they charge an additional £100 which 3 weeks later is still not credited back to account. Usually my bank is quick with a temporary hold but I'm still waiting and this wasn't expressed that could be this long so with Christmas coming this is really not great. Because of this additional factor i wouldn't book again as I would need to be a regular booker and couldn't be this much out of pocket week after week.

Good location close to local shops was clean and well presented. Beds extremely comfy. Safety wise locks are a good idea having the app was easy to set up. Decent check out time of 10am but can be extended an hour for an additional cost. Would stay again.

Only thing I can say that wasn’t good was the doors are too heavy and have to be slammed in order to shut. You can hear everything and the rooms are definitely not soundproof like stated can hear everything from rooms around unfortunately. In regard to booking… the deposit of £100 should be stated before actually booking the accommodation. As this was a surprise and yet they take £2 of this as a fee? So only get £98 back? Classed as a security deposit which I agree should be in place to protect the owner however £100 is a bit steep especially when paying the cost of your stay upfront. Never have I come across this before and was certainly shocked that I had to pay an additional £100 or my booking wouldn’t be valid and wouldn’t be able to access the property….

Very cosy Very clean and nice

No heating was very cold and every one in the other rooms was very loud

It has changed since I last stayed years ago and I stayed in block A room A1 and to me that’s my favourite room and was hoping for it again this time but nonetheless this place is still beautiful and is my go to place whenever I visit Coventry, as for location parking is private so no worries about that, there is a convenience shop across the road for everything you need including alcohol, if you really don’t want to order in (which I always do) there’s also a fried chicken shop across the road too. I have stayed here when they first ever started many years ago when everything was under construction and I honestly can say the whole place is beautiful.

I didn’t have any issues

The apartment was clean and had up to date fixtures and fittings. There is no reception so the check-in is a little different, you get sent an electronic key via an app you can download. I had a slight issue so the staff arranged for a swipe key to be left at the premises. The lady on the phone was very helpful. Carparking was free and there was a lot of it!

It's only a small issue, you have to pay a £100 deposit in case of damage which I understand, but you only get £98 back, they charge a £2 admin fee? Overall for a total of £63, if you include the admin fee, the apartment was excellent value for money

Nice clean and professionally done

Wall were very thin everyone could hear each other

I have stayed here before and the apartment is an excellent place to stay. The finish and decor is exceptional.

The heating was locked into 21.5 degrees and it was a little cold in the room. The TV had the subtitles permanently on which was a minor irritation. Netflix was an added bonus but you could only choose from a list created by Sam which again was a minor annoyance. None of the above will stop me staying there again!

It was cozy and comfortable

I had a few back and forths with the staff about the damage deposit, so that created a bit of stress, but it was all figured at the end. The location is central, but in a not too great area of Coventry. Bit dodgy, therefore it's not a great value for money. Also quite loud when other people were opening / closing doors or walking in the corridors and stairs - you can hear it all. Street noise as well.