I felt indulged the whole time! The staff, the care, the attention to detail, the food, the building, the Pavilion (where we had our meetings) were all definite plusses. My room was lovely—and a great touch was the coffee machine; no nasty instant stuff here! It was good to have so much storage space and such a lovely shower. I had left my washkit at home; this was no matter as shampoo, etc., was supplied, and within a few minutes of ordering a toothbrush and toothpaste via the hotel's online app, the lovely concierge delivered them to my room. The grounds were pretty. I eat gluten-free, and that was cheerfully accommodated.

My room was only just warm enough. Unseasonably cold air was coming in through a window that didn't quite fit. (The blind needs replacing, as I couldn't move it, and there is a tear in it.) I was in the Dahlia room. Many hotels now supply mini-fridges. (Just saying—I didn't need one this time.) The bar/less formal dining room was a bit cool, too, but that aside, it was a nice place for a relaxing drink and a less formal supper. The gluten-free bread was uninteresting and dry but okay - and the rest of the delicious food made up for it.

We loved the location the views staff was really nice Helpful

Certain parts of the room was not as clean as we expected I don't understand I'm not allowed to use cash No way to check your balance or atm machine the machine air conditioner air conditioning or No fridge or any facilities like that start No phone for room Service I did feel a vibe of racism Just a little bit worried about the safety of worried about the safety of my partner with so many people me people with no female Guests

The hotel staff were lovely. The spa staff - some were amazing but some were a little less so. The room was great. Breakfast good and generally a really nice stay. The surrounding grounds of the hotel were stunning and very relaxing

My only criticism is that a couple of staff in the spa were quite unhelpful. They wanted us to pre order lunch for the guests that were joining us to celebrate my birthday. We advised that we were unable to contact them as they would be travelling. This was quite stressful. However another member of staff was very helpful and solved this problem immediately

Lovely location, wonderful staff, absolutely lovely and filling breakfast. Room service excellent, had a late snack which was fantastic. Huge car park so no issues finding a parking spot. Lovely ground only shame I was not there long enough to wander around.

That I was not there long enough to try out the Spa :-( this would of been great to see and comment on, maybe on my next visit I will try the Spa. No complaints about Rowhill Grange, my stay was too short.

All Staff excellent, friendly and helpful . Lovely room due to upgrade! Comfy bed! Pleasant environment/grounds Good breakfast Candles created good ambience and gentle jazz in the bar made for a relaxing experience.

Small bin in bathroom had not been emptied before our arrival. Main courses at dinner were disappointing -I have a sea food allergy and was therefore not able to choose either fish meals on the menu as both involved shell fish of some sort .

Room and breakfast were excellent. Would have preferred phone line access to reception from the room. Otherwise the staff were excellent and helpful. The lounge bar and restaurant were very helpful, convenient and comfortable.

Access by phone to reception on first night when a noisy neighbour required being spoken to would have been helpful. Instead I needed to dress and go down to reception to make hotel aware.

Everything, Facilities were wonderful and so were the staff. the food was also lovely.

There wasn’t anything I didn’t like.

Our break was fantastic. The staff were very helpful and polite. They all greeted us whenever they saw us and always had a smile on there face. We were given an upgrade to our room.

There were a few parts of the hotel and spa that were a little tired and needed redecorating or replacing. Personally, I found that the bed was too soft. But I know some people prefer that.

Really relaxed, comfortable, attention to detail, excellent food, very good spa.

Room wasn't very well maintained: the safe didn't work and the shower was blocked up which meant that when we had a normal shower the bathroom flooded, and on the second day the flood went through to the main bedroom and even soaked the carpet.

Loved the location! The staff - very friendly and helpful the beds and pillows were very comfy 😁 The spa facilities - great! exactly what you would want and need for a little battery recharge getaway

The weird sound in the room, like there would be a bathroom fan always on in the next room. Wasn’t too loud.. but could get annoying. I understand some people might not even hear it, but my suggestion every hotel room should have a complimentary ear plugs! An idea 😇😁