we took 3 rooms for 7 people . ie one was triple room . The check-in was smooth . The rooms are well maintained but small. the free continental breakfast provided is the same from monday to friday with some additions on saturday and sunday . The property is near to Ilford metro and bus station . There are lot of restaurants nearby for lunch and dinner . Overall nice 7 days at BW Greater London @ Ilford

Room size

Staff were always very friendly and helpful. The room suited our needs. Having parking near by was wonderfully convenient.

The hotel is very hard to find unless you knew that the front looked just like any other shop in the Cranbrook Road. This needs to be made clear when you book. If travelling by car, you need instructions before you go - about where to park the car to unload it. You cannot unload outside the hotel.

A nice, warm welcome from reception staff. Staff were personable and addressed all my needs to ensure comfort for the time of my stay. My bags were extremely heavy and the manager assisted with them in entering and exiting the hotel. There's a good choice of breakfast throughout the week and at weekends the cooked breakfast menu is fabulous and includes a wide choice to suit all diets. Good, quick, easy walking access to the shopping mall, banks, restaurants, etc and a good choice of train, rail and buses for more distant travel.

This is no bad reflection on the hotel. A bus stop is outside the hotel. Be prepared to take your luggage to a pick up point where taxis can get access to you. The POSITIVE in this, is that the manager, yet again, assisted in taking my bags to a pick up point to get access to the taxi.

I like the ease of booking, checking in and getting to the hotel by tube. The hotel was value for money. 24 hour reception and an amazing breakfast. Very clean throughout, especially impressed with linen and towels - well laundered. Friendly, helpful receptionist and manager - who we met at the other Best Western Hotel we went to first by mistake.

Power shower didn't have a shower attachment to it which surprised me. However, there was a powerful shower with fast flowing water so that was ok. It kept going freezing cold then hot again which was strange.

Located in Ilford in eastern greater London, it is very close to the Elizabeth Line Underground stop and it takes you to Liverpool street, where is is easy to connect. Shops and some restaurants are nearby. Breakfast was ok and the room was clean and functional. Good value given the price and provided you are willing to take public transport if your business/holiday/stay is not focused around Ilford.

The hotel is clean and tidy, the staff is very helpful and friendly. The hotel is located near the metro station. Near the hotel there are many bars and restaurants serving tasty meals.

The information on booking.com that the hotel has a parking lot is incorrect. Parking is on a first come first served basis. There is no place to stop and unload your luggage in front of the hotel. It is stressful.

Arrived around 10pm, was greeted By staff at Reception very well. Mani was exceptional. Great customer service by Mani , even on our checkout. Showed us to our room. Assisted us with closest restaurant that was open at that time. They even stored our luggage during the day.

Location - quite close the O2, easy 20 min walk or 10 min bus journey. Made coming back after a gig so much easier. Check in instructions were as confirmed in what you would expect from reading previous reviews. Bed was comfy. Good value for what we paid we will be coming back 😊

Shower leaked onto bathroom floor but not a huge issue - had enough spare towels to dry up.

The location is 4min near the railway station, 16 min from Liverpool Street London station, so very convenient to easily reach different locations. Another advantage is that Ilford is Close to the AirPort aswell. The staff is very friendly and helpful, oriented to details and make the journey pleasant. The overall rate is higher than regular assessment due to excellant report quality - price.

The room was very clean and tidy, the tv and wifi worked which was fab for our child. The breakfast was outstanding and the area was perfect as we were there to explore london. The staff were on hand 24 hours and they were very quick to fix any issues.

The shower is extremely temperamental and was often very very cold. It took us a good few minutes each morning to make it a bearable warmth.