Very spacious and clean! Plenty of room for 6 adults to stay comfortably for the weekend. Great location as well with access to Waterloo Station and great restaurants near by.

Our first issue with the property was the fact that we had awful neighbors—not sure if they were staying there on vacation as well or if they’re permanent. They opened our door at one point when we had not locked it properly, then later in the night (around midnight) they rang our doorbell over and over again, banged on the door, and kept jiggling the handle. It made us all uncomfortable. Lastly, the unit only had a washing machine, not a dryer as well. Even though it is a 2 for 1 unit, the drying aspect on the machine did not work at all. Which left us scrambling to hang dry all of our clothes for 6 people.

Great size, loved the fact it had 2 toilets. It was clean, minus the couches! Beautiful large Balcony, living room, and kitchen- equipped with almost everything you needed. Plenty of storage and comfortable beds, just beautiful in general. Convenient for transport and shops, as Waterloo station is right outside, lots of buses & a Sainsbury's and Tesco is right across the street as well!

Checking in was a bit annoying, as the key was not in the lockbox, which delayed time, though it was sorted out in the end. They were missing a few things, like dishwashing soap and a sponge; I understand they had a dishwasher, but I just wanted to wash things by hand and use them again and I couldn't... The couches were filthy, I didn't even want to sit on them, I had to use a pillow and sit on that, sort it out... The view could have been much better, we had a lovely balcony and our views were just work buildings and the back of Waterloo Station, really rubbish. However overall, would stay again.

location

Broken window in the kitchen. Lack of basic things in the kitchen (sponge for washing dishes), basic spices (salt, pepper).

clean, bright and spacious

could do with something to wipe surfaces and wash dishes, there is a dishwasher, but sometimes you just want to wash a cup or glass. The mattresses are not particularly comfortable.

This was in the perfect location for us and the views were fabulous! We loved the space and it had everything we needed with 2 bathrooms, 2 bedrooms and a great kitchen/living space. It was also a great place to unwind too. It was perfect for transport links (next to Waterloo) but also an easy walk to the Southbank, Tate Modern etc. We also felt very secure and safe in the apartment, with several locked gates/doors with key pads. Also very quiet, which is amazing in the middle of the city. We’ve already booked our next trip!

Very, very minor but could you put washing up liquid and tea towels in the kitchen - there was a dishwasher (with 2 tablets 😀) but we didn’t use it as we weren’t eating meals in the apartment. We bought some but it’s such a simple thing to not have in a fully equipped kitchen. A small hoover too maybe? There is an ironing board and a washing machine in a big utility cupboard but no hoover.

The apartment was a great location, right near the tube! There was plenty of room for my family of 5! It's a very nice place to stay! There are tons of places to eat and shop right around the apartment. Good walking distance to the eye of London area!

The only problem I had with it was the street noise. I had a very hard time sleeping because of it. The beds were so comfy, and everything else was great. I just could not sleep with the noise. The rest of my family slept just fine! We woke up to no hot water the first morning. They came within a few hours to fix it.

The property is lovely with nice views of the city. It was comfortable for a 1 night stay.

There were no oven gloves or tea towels for removing hot food from the oven. We had to use a hand towel from the bathroom to protect ourselves from burning. A little dishwasher liquid, a little hand wash and couple of tea towels for wiping hands and small dishes in the kitchen would be hygienic. Would appreciate if there’s an option for twin beds or at least single quilts as it’s awkward to sleep when staying with friends. It works well if you are traveling as couples or family.

This is a very spacious accommodation close to Waterloo station. The entry instructions were very clear and the place was easy to find. Inside the property is spacious and modern. There is a Tesco store opposite allowing us to use the self-contained facilities as needed. It was great to have a room each and two modern bathrooms. Having a washing machine is always a bonus. We felt very secure in this property.

It was very hot when we were there and there is no air conditioning or at least they did not reply to our question when emailed. There was no washing-up detergent or at least non-left meaning that we only had dishwasher options (nice but only two tablets for a 3-night stay).

Great location with great food and markets around. Quickly accessible to Waterloo station and within walking distance of the London Eye and the Thames. Quick walk across the bridge and you’re at Big Ben and Parliament! Wonderful location, felt very safe on the streets in the neighborhood at night and with the security of the apartment building behind the gate and locked front door. wonderful staff provided a mid-stay cleaning for a moderate fee and refreshed our towels and linens. Perfect place to stay for a family trip to London (we had a family of 7!).

I wish the beds were a little bigger, the foldout couches were a little more comfortable, and the A/C unit was easier to understand and operate (although we had radiators and a fan we used provided by the staff and we never called to ask for help because it wasn’t a big deal).

Good internet connection and immediately next to the exit of the jubilee line. The staff was very helpful and tried to communicate very quickly to answer any questions. All the kitchen appliances were there for a short professional stay and two grocery stores are across the street to make your own food. Beds were comfortable and the bathroom was a good size. Walking distance to soho (15 -20 min) and everything else is close by with the tube. Lots of food options nearby if you don’t fancy cooking.

No airco, The apartment did get warm but fans are available .