Really nice design details including the mini SMEG fridge, beautiful old leather armchair, Beni Ourain rug, cool art on the stairs and in the breakfast room Bathrobe, slippers, coffee machine and plentiful coffee capsules, high end teas, water and milk supplied in the room. Added extras such as complementary umbrella (it was raining during my stay) Very good breakfast AND they were happy for me to sit where I wanted, none of the: "you're a single diner so go sit in the corner' nonsense Excellent staff - one carried my suitcase up two flights of stairs, super kind.

Good location for getting somewhere else very quickly! (London Victoria). But not a great location in itself. It was perfectly fine but there are nicer places in London if you want to stay somewhere and wish to stay put. Nitpicking comments: there was no little table or stool next to the armchair - I'd nowhere to put my coffee basically! On the floor as it happened! Bog standard chrome pedal bin in the beautiful bathroom - i would have sourced something more in-keeping. Everything else was perfect

Decor of the room and hotel part of the building was really good . Staff were polite and courteous.

it’s more like a restaurant/pub with rooms, nothing wrong with that but prices are up there with decent full service hotels. No lift, light sensor in the shower, set noisy fan and shower light off through the night and there is no way to switch it off.

10 minutes from Victoria Station. Easy check-in and check-out. Very clean Perfect housekeeping. Good soundproofing. Quality coffee (capsule) and tea in the room. Full sized toiletries ( natural, vegan, cruelty free). Big, fluffy towels and bathrobes (and bathmats that are *actual* bathmats and not only a slightly coarser hand towel). Nice rainfall shower.

It was in a great location & such attention to detail in the furnishing & a lovely atmosphere. So cosy & the Roberts radio left on for arrival a really nice touch.

We arrived early to leave our bags. It would have been nicer to have been able to do this in the check in area as away from the main dining area which was busy tor lunch.

The staff are great and very warm and also very professional. We love the location. Breakfast is great! The hotel has a lovely atmosphere. We loved the art !

Maybe the hotel could offer a discount for returning customers please?

The rooms where comfy with excellent facilities and great decor, bed and Linen made for an excellent night sleep. Nice touches with the sleep spray and great to have larger bottles of shampoo etc. individual rooms and overall a brilliant value stay

Nothing it was great.

Perfect location for my trip. Close to Chelsea Hospital for my concert on 19th June and trip to Chelsea Physics Garden next day. Facilities perfect and very comfortable and good value in location.

Room very warm and air con took a while to kick in. Left on when I went out so comfortable temperature when I got back to sleep.

The staff were exceptionally friendly and welcoming. The room was beautiful and the bathroom was so lovely! Great addition of the coffee maker in the room and to get slippers and dressing gowns was such a lovely surprise!

This is just personal preference but I found the pillows really soft - saying that it isn't something I asked about there so maybe I could've swapped them. There really isn't anything major we didn't like it was a lovely stay :)

I liked the bold, unique artwork. The facilities in the hotel and in our room were exceptional.

No complaints about anything at all! The lack of a lift might bother some customers, but was no issue for me.

The staff were very welcoming & polite. The room was small but, comfortable. The shower was excellent with nice products provided.

There was no lift & we were on the top floor!