Lovely clean and spacious room. Nice bathroom facilities Great coffee machine at reception

Room was incredibly hot- neither of us slept too great as it was just too warm- we left the windows open to try and cool it down but then you get the noise pollution from outside.

The apartment (712) was spacious and well furnished in the kitchen and bathroom. The bed was comfortable but we would have preferred a king or superking sized bed. The views were very good and all in all, it was a very good stay. The staff were very responsive to our requests for small changes to the breakfast.

The sliding doors were poorly fitted hence heat loss and sound transmission of the motorcycles and aeroplanes. There were insufficient lamps in the living room and the lighting was therefore harsh and overly bright. The breakfast area was being refurbished which we only found out on check in and the room service breakfast was ok but not great. The coffee machine on the ground was inadequate for the number of guests so long queues were common in the morning. The coffee bags provided in the rooms were not as good as the machine coffee hence the queues.

The location was very handy for going to the O2 in the evening, the room was very well equipped and clean, I liked that we had a kitchen so you could bring your own food to cook, staff were friendly

The staff didn't have great attention to detail as they firstly thought I had only booked one room, and then they forgot to give us the list for breakfast which caused some confusion and delay in the morning when we came down for breakfast (tip for guests: they give you a menu to tick off breakfast items which they will then bring to your room in the morning so make sure they give this to you when you arrive!), they also missed items we asked for/didn't have them available.

Friendly staff, fantastic location, complementary upgrade to premium room with a gorgeous view. Great sized bathroom and bedrooms all with a modern finish.

Sofa bed was incredibly uncomfortable, room could have been cleaner/utensils checked (some cutlery and glassware needed rewashing to use). No washing up liquid or tea towels so couldn't wash up properly.

The Fraser Place has a perfect location, close to the underground tube, nice restaurants and pubs. The breakfast was good and hearthy, but after few days probably becomes monotonous. The kitchen corner genorously equipped with everything you need for cooking or eating. The beds are comfortable. Thank you for the extra portion of breakfast on the day we left.

Although there wasn't cold in the room, none of the heater units working in either room (just blinks then resets itself), only the air conditioning was working as a heater. The bedroom balcony door has no knob on it. Probably removed and was not able to open it or securely close it during the night. It has a little gap where the traffic noise and the cold air can seek in the room during the day. A little hatch prevents totally to open the door but not secure enough to properly close it.

Clean, relatively modern, well located for the business area of Canary Wharf

The breakfast was absolutely terrible. They bring a bag to your room, and it’s all pre-packaged garbage. Instant porridge, a non-fresh piece of bakery, no fruit.

Good view of the docks from our room which had a fair size balcony. The living room was spacious, the bed was good and the bathroom had all we needed. Breakfast delivery to the room was in a paper bag. All we had preordered was there and tasted good. Had in our small kitchen toaster, water boiler, micro and fridge. Could even cook if we wanted. Very easy underground ride from Heathrow, no changing of trains.

Many of the appartments don't have a/c which can be a problem when it is hot.

The room is very clean, and the beds are comfortable! It also has a very well equipped kitchen. Location is good, even if to the edge of Canary Wharf, it is still just a short walk to the Canary Wharf stations.

The windows do not insulate very well and they allow some cold from outside, but generally it is ok after all, as the radiators do a good job heating up. Checkin time is quite late at 4pm, and it is expensive to charge a £30/hour fee if you like to check in even an hour or two earlier, and even if the room is ready.

Excellently located serviced apartments, really friendly and helpful staff and superb finish to the apartments. We were upgraded to the penthouse as they were finishing off renovations there and it was mind blowing. But for location and quality I would stay at a Fraser building again without hesitation.

Although serviced it would be nice to have some basic cleaning products to clean down surfaces etc during the stay. But that is probably the only thing that could be better. Whilst I appreciated the safety check when it seemed there was a smoke alarm activated in the empty bedroom, staff needed to open the call saying they were calling from reception and why given it was 2:30am and very disorientating to be answering a call in the middle of the night to be asked as an opening question if everyone in the apartment is ok!

Very clean place, in a very convenient location, 8 minutes walk from a metro station. There is everything required for a family outing, including a fully equipped kitchen and the other services required for the needs of the family with the children.

Breakfast is served to the room, but it is fast food, I would be happy if there was another option to sit and eat in the dining room.